New York State’s “Call-In” and Scheduling Pay Requirements Likely to ...
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LABOR & EMPLOYMENT
JANUARY 2019
New York State¡¯s ¡°Call-In¡± and Scheduling Pay
Requirements Likely to Change in 2019
Background
In an attempt to restrict employers¡¯ use of flexible
scheduling practices, the New York State Department of
Labor (DOL) recently issued, for the second time, proposed
regulations that would expand when covered employers
must pay non-exempt employees call-in pay and impose
new obligations on covered employers to pay non-exempt
employees for unscheduled shifts, cancelled shifts, on-call
time and call-for-schedule shifts. The DOL issued the first
proposed regulations in November 2018, but decided not
to adopt them as initially issued after conducting several
public hearings and considering comments from the public.
After apparently taking into account the responses it
received, the DOL issued revised proposed regulations in
December 2018. The proposed revised regulations are open
to public comment until January 11, 2019, after which it is
expected that the DOL will formally adopt them in the first
quarter of 2019. If adopted, the proposed regulations will
not only significantly reduce the ability of employers to use
flexible scheduling, but will also greatly increase the
associated costs and administrative burden.
Existing Regulations
Currently, non-exempt employees of covered employers
who report to work on any day must be paid ¡°call-in¡± pay
equal to the lesser of four hours of pay, or the hours of pay
in the employee¡¯s regularly scheduled shift, at the State
minimum wage rate. Thus, if an employee is sent home for
lack of work after reporting to work, the employee is
entitled to a minimum amount of ¡°call-in¡± pay for the day.
The current regulations cover virtually all private employees,
except those employed in the building services and
hospitality industries, and farm workers. As interpreted by
the DOL in a 2006 opinion letter, which remains valid, the
current regulations do not require any payment of call-in
pay if an employee¡¯s total wages for the workweek exceed
the minimum wage rate and the overtime rate (based on
one and one-half times the minimum wage rate) for the
number of hours worked, plus the minimum wage rate for
any call-in pay otherwise owed. Thus, the current
regulations allow any call-in pay owed to be offset against
an employee¡¯s other wages.
Changes Caused by the New Proposed Regulations
If adopted, the proposed new regulations will bring about
the following changes to call-in pay and scheduling
practices:
?? Reporting to Work: An employee who reports to work
for any shift (rather than on any day as currently
required), will have to be paid minimum wage pay for at
least four hours or, if the regularly scheduled shift is less
than four hours, the employee will have to be paid
minimum wage only for the hours in the regularly
scheduled shift.
?? Unscheduled Shifts: An employee who reports to work
for a shift not scheduled at least 14 days in advance of
the shift will have to be paid an additional two hours of
call-in pay at the minimum wage. (Where a weekly
schedule is provided, the 14-day period may be
measured from the last day of the schedule.)
?? Cancelled Shifts: An employee whose shift is cancelled
within 14 days before the start of the shift will have to
be paid two hours of call-in pay at minimum wage. An
employee whose shift is cancelled within 72 hours of the
start of the shift will have to be paid at least four hours
Prior results do not guarantee a future or similar outcome. The foregoing is for informational and advertising purposes only. The information provided
is not legal advice for any specific matter and does not create an attorney-client relationship. The recipient of this publication cannot rely on its
contents. If legal advice is required for any specific matter, please consult with qualified legal counsel. We would be pleased to assist you.
?2019 Phillips Lytle llp
Attorney Advertising
phillips lytle llp alert
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LABOR & EMPLOYMENT
JANUARY 2019
of call-in pay at minimum wage or, if the regularly
scheduled shift is less than four hours, the employee will
have to be paid minimum wage only for the hours in
the regularly scheduled shift.
?? On-Call: An employee who is required to be available to
report to work (¡°on-call¡±) will have to be paid for at least
four hours of call-in pay at minimum wage.
?? Call for Schedule: An employee who is required to be
in contact with the employer within 72 hours of the
start of the shift to confirm whether to report to work
will have to be paid at least four hours of call-in pay at
minimum wage.
An employee must be paid his or her regular or overtime
rate of pay, whichever is applicable, for time of ¡°actual
attendance.¡± Payments for other hours of call-in pay are
calculated at the basic minimum hourly rate with no
allowances, and such payments are not hours worked for
purposes of determining overtime pay. The proposed
regulations also prohibit offsetting call-in pay with leave
time or payments to employees in excess of those required
by the regulations.
What Exceptions Apply?
(1) Wages 40 Times Minimum Wage: In any week in
which an employee¡¯s wages exceed 40 times the
applicable minimum wage rate, the employee would
be exempt from all of the on-call pay requirements,
except the call-in pay requirement for reporting to
work.
(2) Collective Bargaining Agreement: Employees
covered by a valid collective bargaining agreement that
expressly provides for call-in pay would not be entitled
to call-in pay under the regulations.
(3) Weather-Dependent Jobs/Health or Safety/Work
Orders: Employees whose duties are directly
dependent on weather conditions, or are necessary to
protect the health or safety of the public or any
person, and employees whose assignments are subject
to work orders or cancellation thereof, would be
exempt from call-in pay, so long as their weekly
compensation exceeds the number of compensable
hours worked times the applicable minimum wage,
with no allowances. However, this exception would
not apply to call-in pay for reporting to work.
(4) New Employees: The call-in pay requirement for an
unscheduled shift would not apply to any new
employee during the first two weeks of employment.
(5) Volunteers: The call-in pay requirement for an
unscheduled shift would not apply to any employee
who volunteers to cover a ¡°new shift¡± or a ¡°previously
scheduled shift.¡± The proposed regulations define a
¡°new shift¡± as ¡°the first two weeks of an additional
shift that results in a net increase in staffing at a single
workplace during the period of time covered by such
shift.¡± A ¡°previously scheduled shift¡± is defined as a
¡°shift that would not have been subject to
unscheduled call-in pay if worked by the employee
who was originally assigned to work that shift.¡± An
employee would be considered a ¡°volunteer¡± only if he
or she could refuse to cover the new or previously
scheduled shift. The proposed regulations include a
¡°safe harbor¡± provision that would create a rebuttable
presumption that an employee has volunteered if the
employer has provided a written good faith estimate of
hours to all employees, and the request to cover the
shift is made by the employee whose shift would be
covered, or by the employer in a written
communication to a group of employees requesting a
volunteer from among the group and identifying a
reasonable deadline for responses. If no employee were
to volunteer prior to the deadline, the employer would
be allowed to assign an employee to cover the shift
without paying call-in pay required for unscheduled
shifts.
Prior results do not guarantee a future or similar outcome. The foregoing is for informational and advertising purposes only. The information provided
is not legal advice for any specific matter and does not create an attorney-client relationship. The recipient of this publication cannot rely on its
contents. If legal advice is required for any specific matter, please consult with qualified legal counsel. We would be pleased to assist you.
?2019 Phillips Lytle llp
Attorney Advertising
phillips lytle llp alert
for BNHRA Members
LABOR & EMPLOYMENT
JANUARY 2019
(6) Employers¡¯ Response to Weather or Travel
Advisories: Call-in pay for unscheduled and cancelled
shifts would not be required when an employer offers
employees the option to reduce or increase their
scheduled hours by voluntarily staying at home,
arriving early, arriving late, departing early, departing
late or any combination thereof, due to weather or
other travel advisories.
(7) Employees¡¯ Request for Time Off: Employers would
not be required to provide call-in pay when they
cancel a shift in response to an employee¡¯s request for
time off.
(8) Emergencies and Acts of God: Call-in pay for a
cancelled shift would not have to be paid when an
employer cannot operate due to an act of God or
other cause not within the employer¡¯s control,
including, but not limited to, a declared state of
emergency.
What Should Employers Do Now?
New York employers should monitor the status of the
proposed regulations and review their on-call and
scheduling practices to determine how they might be
affected by them, as well as start to plan now for how to
comply so that they are ready to do so when they are
adopted. Employers who need more guidance should
consult with their employment and labor counsel.
Interested employers can also still submit comments to
the DOL about the proposed regulations by email to
hearing@labor..
Additional Assistance
For questions regarding New York State¡¯s call-in and scheduling
pay requirements, please contact any of the attorneys on our
Labor & Employment Practice Team.
Prior results do not guarantee a future or similar outcome. The foregoing is for informational and advertising purposes only. The information provided
is not legal advice for any specific matter and does not create an attorney-client relationship. The recipient of this publication cannot rely on its
contents. If legal advice is required for any specific matter, please consult with qualified legal counsel. We would be pleased to assist you.
?2019 Phillips Lytle llp
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LABOR & EMPLOYMENT
JANUARY 2019
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Prior results do not guarantee a future or similar outcome. The foregoing is for informational and advertising purposes only. The information provided
is not legal advice for any specific matter and does not create an attorney-client relationship. The recipient of this publication cannot rely on its
contents. If legal advice is required for any specific matter, please consult with qualified legal counsel. We would be pleased to assist you.
?2019 Phillips Lytle llp
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