Language Barriers in Health Care Settings
A Partner for Healthier Communities
Language Barriers in Health Care Settings:
An Annotated Bibliography of the Research Literature
Prepared for The California Endowment by: Elizabeth A. Jacobs, M.D., M.P.P. Niels Agger-Gupta, Ph.D. Alice Hm Chen, M.D., M.P.H. Adam Piotrowski Eric J. Hardt, M.D. August 2003
Language Barriers in Health Care Settings:
An Annotated Bibliography of the Research Literature
Editor: Alice Hm Chen, M.D., M.P.H. Prepared for The California Endowment by:
Elizabeth A. Jacobs, M.D., M.P.P. Niels Agger-Gupta, Ph.D.
Alice Hm Chen, M.D., M.P.H. Adam Piotrowski Eric J. Hardt, M.D. August 2003
August 2003
Dear Valued Colleague:
California is one of the most diverse states in the country, and with that diversity comes a multiplicity of spoken languages. To help inform the discussion surrounding language access issues, The California Endowment is pleased to present "Language Barriers in Health Care Settings: An Annotated Bibliography of the Research Literature." This publication is designed to provide an overview of the research on the prevalence, role and effects of language barriers in health care. It is our hope that this document helps define the framework necessary for ensuring that language access barriers are broken down within the health field, so that all may receive the same level of quality care. We hope this annotated bibliography becomes a vital resource tool for your work, and we thank you, as always, for being an important partner for healthier communities. Sincerely,
Robert K. Ross, M.D. President and Chief Executive Officer
21650 Oxnard Street, Suite 1200, Woodland Hills, California 91367
818.703.3311 Tel
800.449.4149
818.703.4193 Fax
Established by Blue Cross of California
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