Language Barriers in Health Care Settings

A Partner for Healthier Communities

Language Barriers in Health Care Settings:

An Annotated Bibliography of the Research Literature

Prepared for The California Endowment by: Elizabeth A. Jacobs, M.D., M.P.P. Niels Agger-Gupta, Ph.D. Alice Hm Chen, M.D., M.P.H. Adam Piotrowski Eric J. Hardt, M.D. August 2003

Language Barriers in Health Care Settings:

An Annotated Bibliography of the Research Literature

Editor: Alice Hm Chen, M.D., M.P.H. Prepared for The California Endowment by:

Elizabeth A. Jacobs, M.D., M.P.P. Niels Agger-Gupta, Ph.D.

Alice Hm Chen, M.D., M.P.H. Adam Piotrowski Eric J. Hardt, M.D. August 2003

August 2003

Dear Valued Colleague:

California is one of the most diverse states in the country, and with that diversity comes a multiplicity of spoken languages. To help inform the discussion surrounding language access issues, The California Endowment is pleased to present "Language Barriers in Health Care Settings: An Annotated Bibliography of the Research Literature." This publication is designed to provide an overview of the research on the prevalence, role and effects of language barriers in health care. It is our hope that this document helps define the framework necessary for ensuring that language access barriers are broken down within the health field, so that all may receive the same level of quality care. We hope this annotated bibliography becomes a vital resource tool for your work, and we thank you, as always, for being an important partner for healthier communities. Sincerely,

Robert K. Ross, M.D. President and Chief Executive Officer

21650 Oxnard Street, Suite 1200, Woodland Hills, California 91367

818.703.3311 Tel

800.449.4149

818.703.4193 Fax



Established by Blue Cross of California

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