HP LaserJet Enterprise MFP M528 User Guide - enww

LaserJet Enterprise MFP M528 LaserJet Enterprise Flow MFP M528

User Guide

videos/LaserJet support/ljM528mfp

HP LaserJet Enterprise MFP M528 User Guide

Copyright and License

? Copyright 2019 HP Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 4/2019

Trademark Credits

Adobe?, Adobe Photoshop?, Acrobat?, and PostScript? are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

macOS is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

GoogleTM is a trademark of Google Inc.

Microsoft?, Windows?, Windows? XP, and Windows Vista? are U.S. registered trademarks of Microsoft Corporation.

UNIX? is a registered trademark of The Open Group.

Table of contents

1 Printer overview ........................................................................................................................................................................................ 1 Warning icons ............................................................................................................................................................................ 1 Potential shock hazard ............................................................................................................................................................ 3 Printer views .............................................................................................................................................................................. 4 Printer front view ................................................................................................................................................. 4 Printer back view .................................................................................................................................................. 5 Interface ports ...................................................................................................................................................... 6 Control-panel view ............................................................................................................................................... 7 How to use the touchscreen control panel ................................................................................. 8 Printer specifications ............................................................................................................................................................. 10 Technical specifications .................................................................................................................................... 10 Supported operating systems ......................................................................................................................... 12 Mobile printing solutions .................................................................................................................................. 14 Printer dimensions ............................................................................................................................................ 14 Power consumption, electrical specifications, and acoustic emissions .................................................... 15 Operating-environment range ........................................................................................................................ 15 Printer hardware setup and software installation ............................................................................................................ 16

2 Paper trays .............................................................................................................................................................................................. 17 Introduction ............................................................................................................................................................................. 17 Load paper to Tray 1 ............................................................................................................................................................. 18 Load paper to Tray 1 (multipurpose tray) ..................................................................................................... 18 Tray 1 paper orientation ................................................................................................................................... 19 Use alternative letterhead mode .................................................................................................................... 20 Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 20 Load paper to Tray 2 and the 550-sheet trays ................................................................................................................. 21 Load paper to Tray 2 and the 550-sheet trays ............................................................................................ 21 Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 23 Use alternative letterhead mode .................................................................................................................... 20 Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 20 Load and print envelopes ..................................................................................................................................................... 25 Print envelopes .................................................................................................................................................. 25

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Envelope orientation ......................................................................................................................................... 25 Load and print labels ............................................................................................................................................................. 26

Manually feed labels ......................................................................................................................................... 26 Label orientation ............................................................................................................................................... 26 Use the convenience stapler (f, c, and z models) .............................................................................................................. 27 Use the stapler ................................................................................................................................................... 27

3 Supplies, accessories, and parts .......................................................................................................................................................... 29 Order supplies, accessories, and parts ............................................................................................................................... 30 Ordering .............................................................................................................................................................. 30 Supplies and accessories ................................................................................................................................. 30 Maintenance/long-life consumables .............................................................................................................. 31 Customer self-repair parts ............................................................................................................................... 31 Configure the HP toner-cartridge-protection supply settings ........................................................................................ 33 Introduction ........................................................................................................................................................ 33 Enable or disable the Cartridge Policy feature ............................................................................................. 34 Use the printer control panel to enable the Cartridge Policy feature ................................... 34 Use the printer control panel to disable the Cartridge Policy feature .................................. 34 Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ............. 34 Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ............ 35 Troubleshoot Cartridge Policy control panel error messages ............................................... 35 Enable or disable the Cartridge Protection feature ...................................................................................... 36 Use the printer control panel to enable the Cartridge Protection feature ........................... 36 Use the printer control panel to disable the Cartridge Protection feature .......................... 36 Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature ..... 37 Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 37 Troubleshoot Cartridge Protection control panel error messages ....................................... 38 Replace the toner cartridge .................................................................................................................................................. 39 Cartridge information ....................................................................................................................................... 39 Remove and replace the cartridge .................................................................................................................. 40 Replace the staple cartridge (f, c, and z models) .............................................................................................................. 44 Introduction ........................................................................................................................................................ 44 Remove and replace the staple cartridge ...................................................................................................... 44

4 Print .......................................................................................................................................................................................................... 47 Print tasks (Windows) ............................................................................................................................................................ 48 How to print (Windows) .................................................................................................................................... 48 Automatically print on both sides (Windows) ............................................................................................... 48 Manually print on both sides (Windows) ........................................................................................................ 49 Print multiple pages per sheet (Windows) .................................................................................................... 49 Select the paper type (Windows) .................................................................................................................... 50

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Additional print tasks ........................................................................................................................................ 51 Print tasks (macOS) ............................................................................................................................................................... 52

How to print (macOS) ........................................................................................................................................ 52 Automatically print on both sides (macOS) ................................................................................................... 52 Manually print on both sides (macOS) ........................................................................................................... 52 Print multiple pages per sheet (macOS) ........................................................................................................ 53 Select the paper type (macOS) ........................................................................................................................ 53 Additional print tasks ........................................................................................................................................ 51 Store print jobs on the printer to print later or print privately ........................................................................................ 55 Introduction ........................................................................................................................................................ 55 Create a stored job (Windows) ......................................................................................................................... 55 Create a stored job (macOS) ............................................................................................................................ 56 Print a stored job ............................................................................................................................................... 57 Delete a stored job ............................................................................................................................................ 58

Delete a job that is stored on the printer .................................................................................. 58 Change the job storage limit ....................................................................................................... 58 Information sent to printer for Job Accounting purposes ........................................................................... 58 Mobile printing ........................................................................................................................................................................ 59 Introduction ........................................................................................................................................................ 59 Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing ............................................................................................ 60 Enable wireless printing ............................................................................................................... 60 Change the Wi-Fi Direct name .................................................................................................... 60 HP ePrint via email ............................................................................................................................................ 61 AirPrint ................................................................................................................................................................. 61 Android embedded printing ............................................................................................................................. 62 Print from a USB flash drive ................................................................................................................................................. 63 Enable the USB port for printing ..................................................................................................................... 64 Method one: Enable the USB port from the printer control panel ........................................ 64 Method two: Enable the USB port from the HP Embedded Web Server (networkconnected printers only) .............................................................................................................. 64 Print USB documents ........................................................................................................................................ 64 Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 66 Enable the high-speed USB port for printing ................................................................................................ 67 Method one: Enable the high-speed USB 2.0 port from the printer control panel menus ............................................................................................................................................. 67 Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only) ................................................................................ 67

5 Copy .......................................................................................................................................................................................................... 69 Make a copy ............................................................................................................................................................................. 69 Copy on both sides (duplex) ................................................................................................................................................. 71

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Additional copy tasks ............................................................................................................................................................. 72

6 Scan .......................................................................................................................................................................................................... 73 Set up Scan to Email .............................................................................................................................................................. 74 Introduction ........................................................................................................................................................ 74 Before you begin ................................................................................................................................................ 74 Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 74 Step two: Configure the Network Identification settings ............................................................................ 75 Step three: Configure the Send to Email feature .......................................................................................... 77 Method one: Basic configuration using the Email Setup Wizard ........................................... 77 Method two: Advanced configuration using the Email Setup ................................................ 80 Step four: Configure the Quick Sets (optional) .............................................................................................. 84 Step five: Set up Send to Email to use Office 365 Outlook (optional) ....................................................... 86 Introduction ................................................................................................................................... 86 Configure the outgoing email server (SMTP) to send an email from an Office 365 Outlook account ............................................................................................................................ 86 Set up Scan to Network Folder ............................................................................................................................................ 88 Introduction ........................................................................................................................................................ 88 Before you begin ................................................................................................................................................ 88 Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 74 Step two: Set up Scan to Network Folder ...................................................................................................... 90 Method one: Use the Scan to Network Folder Wizard ............................................................ 90 Method two: Use Scan to Network Folder Setup ..................................................................... 92 Step one: Begin the configuration ......................................................................... 92 Step two: Configure the Scan to Network Folder settings ................................. 93 Step three: Complete the configuration ............................................................. 102 Set up Scan to SharePoint? (Flow models only) ............................................................................................................. 103 Introduction ...................................................................................................................................................... 103 Before you begin ............................................................................................................................................. 103 Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 74 Step two: Enable Scan to SharePoint? and create a Scan to SharePoint Quick Set ............................. 104 Scan a file directly to a Microsoft? SharePoint site .................................................................................... 106 Quick set scan settings and options for Scan to SharePoint? ................................................................. 107 Set up Scan to USB Drive .................................................................................................................................................... 109 Introduction ...................................................................................................................................................... 109 Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 74 Step two: Enable Scan to USB Drive ............................................................................................................. 110 Step three: Configure the Quick Sets (optional) ......................................................................................... 110 Default scan settings for Scan to USB Drive setup .................................................................................... 111 Default file settings for Save to USB Setup ................................................................................................. 111 Scan to email ........................................................................................................................................................................ 113

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