Www.nwleics.gov.uk
North West Leicestershire
District Council
Disability
Directory of Services
in and around Leicestershire
for People with Disabilities
September 2014
This directory is an A to Z of companies who provide a service for, or who can help people with disabilities, in and around Leicestershire. There are a few national companies listed as they are available to everyone and are very useful contacts.
If you know of any changes to any of the information in this document, please contact the Equality & Diversity Co-ordinator on 01530 454 570 or email: diversity@.uk
This document has been produced by the North West Leicestershire District Council Disability Action Group. This Directory is on the Council’s website on the Equality and Diversity pages, via the Council and democracy tab, then the ( more council and democracy tab and then the Equality and Diversity tab.
Contents
| |Heading / Titles |Page |
|A |Advice, Counselling and Support Services |3 |
| |Autism and Autistic spectrum conditions |5 |
|B |Befriending and PA services |7 |
|C |Care in the Community |8 |
| |Computers and IT |9 |
|D |Day Services |10 |
|E |Emergency Services |11 |
| |Equality |12 |
| |Equipment and adaptations |13 |
|F |Finance and funding |14 |
| |Family Support |15 |
|G |Government Information |18 |
|H |Health: including social care, health conditions, hospital services, etc |19 |
| |Hearing/deafness and Visual impairment | |
| |Housing and homes, including residential |24 |
| | |25 |
|I | | |
|J | | |
|K | | |
|L |Learning difficulties/disabilities, including self-advocacy, supported living; |27 |
| |Learning and Training | |
| |Leisure and Culture, including sports |32 |
| |Legal Services |34 |
| | |39 |
| |Heading / Titles |Page |
|M |Mental Health |40 |
| |Mobility |42 |
|N |National Companies (listed at the end of this document) |50 to 57 |
|O |Older persons’ services |43 |
|P | | |
|Q | | |
|R | | |
|S | | |
|T |Travel and Transport |45 |
|U |Utilities Services |47 |
|V |Volunteering |48 |
|W | | |
|X | | |
|Y | | |
|Z | | |
A Advice, Counselling and Support
|Name and address |Contact details |Description |
|Action on Disability and Work UK |Tel: 0844 445 7123 |They support, promote and champion disabled people’s paid work opportunities, their working |
|The Vassall Centre |Skype: adwuk100 |lives and careers. They provide quality advice and peer support to disabled people on |
|Gill Avenue |Email: advice@ |work-related issues; support disabled individuals in the next stage of their career development,|
|Fishponds |SignVideo: 01179 807 857 |including obtaining paid work; provide practical consultancy and training to employers, service |
|BRISTOL | |providers and support organisations that improve the lives of disabled people as workers and |
|BS16 2QQ | |customers. |
|Advance |Maria Mahmood – Service Manager |Support people with disabilities and mental health conditions at home, at work and in the |
|86-92 Regent Road |Tel: 0116 247 3900; 07912 574 565 |community. Provide advice about welfare benefits, housing, and help with buying their own care |
|LEICESTER |Email: maria.mahmood@ |and support. |
|LE1 7DD |Web: | |
|Citizens Advice Bureau (CAB) |Tel: 020 7833 2181 |A national network of free advice centres. They help people resolve their legal, money and |
| |Web: .uk |other problems by providing free, independent and confidential and impartial advice to everyone |
| |Web: .uk |on their rights and responsibilities, and by influencing policymakers. |
|DIAL UK |Tel: 01302 310 123 |National organisation for a network of about 120 local disability information and advice line |
|Servicing the Disability Advice Network |Web: |services run by and for disable people. |
|Leicestershire Centre for Integrated Living |Tel: 0116 222 5005; email: admin@.uk; Textphone: 07910 864 594; |Empowering disabled people by providing information and consultation relating to: equality, |
|(including Choice Unlimited) |Fax: 0116 222 5008; |government, local services, legal surgeries, reporting hate crimes, payroll services, access |
|LciL @ The West End Centre |Web: .uk |audits, updates email and newsletter service, by an organisation ran by disabled people. |
|Andrewes Street |Free membership |Accessible meeting spaces and room hire. |
|LEICESTER | | |
|LE3 5PA | | |
|TAP The Access Point |Tel: 0116 294 6056; |A single point of contact for disabled children and young people, parents/carers and |
|Disabled Children’s Services |Text: 07890 320 322; |professionals, offering advice, information, signposting and support to access short breaks and |
|Barnes Health House |Email: TAP@.uk |activities, and training programmes. Big Mouth Forum where you can tell them what’s working and |
|Barnes Health Road |Web: tap..uk |not working for disabled children and young people across Leicester City. |
|LEICESTER | | |
|LE5 4LB | | |
|The Carers Centre |Tel: 0116 251 0999; .uk; |The carers centre provides help, services, information, advice and training for carers in |
|Leicestershire and Rutland |Email: enquiries@.uk |Leicestershire and Rutland. They produce a respite and short breaks directory of residential |
|Freepost LE6668 | |day care and support services. Caring with Confidence is a FREE programme for anyone caring for |
|Leicester | |a family member or friend who is chronically ill or disabled. |
|LE1 1BR | | |
| | | |
A Autism and Autistic Spectrum conditions and support
|Name and address |Contact details |Description |
|Accredo Support and Development Ltd |Tel: 0116 272 1345 |Support, develop and enable people with diverse needs, particularly on autistic spectrum |
|21 Church Street |Email: admin@.uk |disorder, assisting them to live independently in the community. |
|OADBY |Web: .uk | |
|Leicester | | |
|LE2 5DB | | |
|Autism Service for Adult Learning Disabilities |Tel: 0116 2255335 |Provides transition support for people with a diagnosis of Autism and a Learning Disability|
|Leicestershire Partnership NHS Trust |Web: |aged 18years+, for people in Leicester, Leicestershire and Rutland. They support people |
|Online support service |leicspart.nhs.uk/_OurServicesAZ-AutismServiceforAdultLearningDisabilities.aspx |leaving school to access college or other services, moving from home to supported living or|
| | |residential care provision. They support people who have withdrawn from services to |
| | |redevelop their contact with their local community and services, and provide specialist |
| | |advice and support for carers and other services that are supporting individuals with |
| | |Autism regarding the development of structured activities, visual timetables and |
| | |communication systems. |
|Castle Donington Community College |Tel: 01332 810 528 – Bookings and enquiries |Provides the SPACE session is a supervised safe play session for children within the |
|Mount Pleasant |Email: |autistic spectrum. |
|CASTLE DONINGTON |castledonington.sportscomplex@ .uk or | |
|Derbyshire |abaines@castledonington.leics.sch.uk | |
|DE74 2LN |Web: .uk/castledonington | |
|Leicestershire Autistic Society |Tel: 07775 777 524; |A charity helping families with autistic members with advice, support, events, friendship, |
|9 Kingston Way |Vice Chair Jenny Cornwell |groups, etc, and contacts to other public services. |
|MARKET HARBOROUGH Leicestershire LE16 7XB |Email: cornwells@hotmail.co.uk; | |
| |Email: leicesterhsireautisticsociety@ | |
|Leicester, Leicestershire and Rutland Autism |Tel: 0116 305 3623 |Sharing information online and access to resources to help raise awareness of autism and |
|Champions network |Email: martin.hall@.uk |improve access to targeted and universal services. They provide an Autistic Spectrum |
|Leicestershire County Council |Web: .uk/autism |Conditions training programme of 3 tiers: basic awareness; for those who have intensive |
|LEICESTER | |contact with autistic people and those who specifically work with autistic people. |
|(LAIH) Leicestershire Autism Information Hub |Laura Clark LAIH Manager |This is a service for adults with autism and those who care for and support them in the |
|and User Forum |Tracey Lack Development and delivery of information hub |Leicestershire region. They provide access to: |
| |Tel: 0808 800 0125 |an Autism Services Directory for adults in Leicestershire |
| |Email: enquiry@.uk |a telephone Helpline available Monday – Friday between 10am and 12pm and 2pm and 4pm |
| |Web: .uk |an E-mail enquiry service |
| | |a range of information resources relevant for adults with autism |
| | |about employment support and training. |
|Pineapple Support Services |Tel: 07747 791 651; |Specialising in adults with learning disabilities, aspergers and autism support, housing |
|Roman Way House | |and managing budgets. |
|Nutts Lane |Email: pineapplesupport@; | |
|HINCKLEY |Web: pineapplesupport.co.uk | |
|Leicestershire LE10 3EG | | |
B Befriending and Personal Assistant Services
|Name and address |Contact details |Description |
|Enrych Leicestershire & Derbyshire |Tel Colin Edis: 01530 832926 |Looking beyond disability. Providing services for people with disabilities, including a PA |
|Marlene Reid Centre COALVILLE |or 07966 845 033; |service, befriending service, classes, eg, healthy living class, and social events. |
|Leicestershire |Web: .uk | |
|LE67 3PH | | |
|Thera Voice |Mobile:07850726361 |Thera support adults with a learning disability in a personalised and flexible way, in their |
|Alpha Court, |Email: helena.frewin@thera.co.uk |own homes, in the community and for short breaks. |
|Swanbridge Road | | |
|GRANTHAM |Midlands contact is Laura | |
|Nottinghamshire | | |
|NG31 7XT | | |
|Well for Living |Tel: 0116 255 9979 |Personal assistants service helping people in their homes. Craft workshops to improve |
|The Michael Wood Centre |Mobile: 07920 234 790 |wellbeing on Saturdays for adults, working with wire craft material. |
|53 Regent Road |Email: info@wellforliving.co.uk | |
|LEICESTER |Web: wellforliving.co.uk | |
|LE1 6YF | | |
| | | |
C Care in the Community
|Name and address |Contact details |Description |
|Disability Independent Action Group (IAG) |Tel: 0116 2482265 |Work in the local community to improve disabled people lives. Run schemes to promote |
|Leicestershire Police |Email: sarah.davison@leicestershire.pnn.police.uk |equality and assist disabled people to assess services and live more independently, eg, |
|Police HQ, St Johns | |PLOD – Police Link Officers for Deaf People, Disability Hate Incidents and Crimes; and |
|ENDERBY | |consult and engage with the disabled community; and work closely with other public bodies,|
|Leicester LE19 2BX | |eg, Crown Prosecution Service. |
|Hospice Hope |Contact Jan tel: 01530 837267 |Hospice Hope are providing care in the community for adults facing serious, life limiting |
|North West Leicestershire |Email: info@.uk |illness. Ashby and Coalville Support Cafes offer a friendly drop-in support group for |
| |Web: .uk |anyone affected by a life limiting illness. Hospice Hope has events to raise funds for the|
| | |continuation of the Charity’s work. |
|Keep Safe Card |Damion Nickerson – |Public and Voluntary agencies working together to promote home safety in Leicestershire. |
|Leicestershire County Council, Community Safety Team, |Tel: 0116 323232; mob: 07725 204 111; |Places that help people feel safer when they are out and about in the community, knowing |
|Chief Executives Dept, County Hall, GLENFIELD |Email: damion.nickerson@.uk |there is somewhere to go for help if they need it. |
|Leicester LE3 6ZP | | |
|Keep Safe | |Working in partnership to leaflets produced for people with learning difficulties on |
| | |keeping safe on your computer and mobile phone. |
|LOROS, Hospice Care for |Tel: 0116 231 3771 |Provides free, high quality, compassionate care and support to terminally ill patients, |
|Leicester, Leicestershire and Rutland, Groby Road |Email: info@loros.co.uk |their family and carers. |
|LEICESTER LE3 9QE |Web: loros.co.uk | |
C Computers and IT
|Name and address |Contact details |Description |
|Assistive Technology |Email: at.enquiry@.uk |Assistive technology can be a piece of equipment or a service that can enable a range of |
| |Tel: 0116 252 6282; 0116 252 6289 LeicesterCare control centre: |different people to remain independent and safe in their own homes, by helping them to manage |
|Free advice, information or support |leicestercare@.uk |risks and/or make day to day tasks easier. |
| |Tel: 0116 252 6283; 0116 252 6284 | |
|Dolphin Computer Access Ltd, Technology House |Tel: 01905 754 557; |Help with using computers for people with sight loss, such as, SuperNova magnifier, speech and|
|Blackpole Estate West | |Braille, dyslexia toolkit, training to use Dolphin software, reading materials and simple |
|WORCESTER WR3 8TJ |Web: 01905 754 577 |talking programme. |
|Leicestershire CareOnLine |Tel: 0116 305 7538 |A service provided by Leicestershire County Council’s Adult and Communities to help vulnerable|
|County Hall |Email: leicestershirecareonline@.uk |adults in the community use computers and the Internet. They offer computer and internet |
|GLENFIELD |Web: .uk |training, technical support and advice including special technology, to older people, people |
|Leicester | |with disabilities and carers. |
|LE3 8RL | | |
D Day Services
|Name and address |Contact details |Description |
|Choices for life 1 |Tel: 01530 839848 |They provide community-based day services for adults with learning disabilities, an inclusive |
|Unit 6, The Courtyard | |service based on a person centered approach tailored to each person’s ability and potential. |
|Whitwick Business Park | | |
|COALVILLE | | |
|Leicestershire LE67 4JP | | |
|Choices for life 2 |Tel Katherine: 01530 837 110 |Provides Day services and Community Opportunities for people with a learning disability. |
|Unit 2, Phoenix Park, | |Community based or indoor activities, eg, horse riding, swimming, gardening library, |
|Telford Way, COALVILLE | |aromatherapy. |
|Leicestershire LE67 3HB | | |
|Derby Local Area Coordination |Neil Woodhead: 01332642565 or email: neil.woodhead@.uk |Supporting people with disabilities and those who are vulnerable to achieve their goals, live a |
|Derby City Council |Rajeev Nath mobile:07812301045 or Email: lac@.uk |good life and be a part of their community. |
|The Council House |Simran Sandhu mobile:07812301046 | |
|Corporation Street |Web: .uk/healthandsocialcare | |
|Derby DE1 2FS | | |
|Marlene Reid centre |01530 510515, Fax: 01530 814632, Email: mail@nwlcvs.demon.co.uk |Services for people with learning disabilities and their carers’ in north west Leicestershire. |
|85 Belvoir road, Coalville, Leicestershire LE67| |Regular groups meeting daily. Meeting rooms for hire, crèche service, soft play, charity shop |
|3PH | |and furniture reuse service. |
|Shuttlewood Clarke Foundation |Tel: 01530 244914; |The Charity provide support, care and friendship for all sectors of society, eg, the elderly, |
|Ulverscroft Grange |Email: admin@shuttlewood-; |people with disabilities, the socially isolated or housebound, via a community support and |
|Whitwick Road |Web: shuttlewood- |wellbeing centre, befriending scheme, mobility aid loan, monthly craft clubs, woodlands walks, |
|ULVERSCROFT | |day care, courses for disadvantaged young people and young adults with learning difficulties. |
|Leicestershire | | |
|LE67 9QB | | |
E Emergency Services
|Name and address |Contact details |Description |
|East Midlands Patient Advice & Liaison Service |TeL: 0115 884 5000; |Provides emergency and urgent care and patient transport services for six counties: |
|Trust Headquarters, | |Derbyshire, Leicestershire, Rutland, Lincolnshire, Northamptonshire and Nottinghamshire. They|
|Mellors Way, Nottingham Business Park, |Web: emas.nhs.uk |offer confidential help, advice, support and information on health-related matters to |
|NOTTINGHAM | |patients, their families and carers who are using the service. |
|NG8 6PY | | |
|Emergency Lifeline Service |Tel: 01530 454817; |An emergency alarm box connected to your telephone line with a pendant to be worn as a |
|North West Leicestershire District Council, Housing|Email: sadie.summerton@.uk; |necklace or wrist strap. Pressing either of the buttons will automatically dial the Control |
|Division, Council Offices, COALVILLE, | |Centre. 24 hour emergency cover. |
|Leicestershire LE67 3FJ |web: .uk | |
| | | |
E Equality
|Name and address |Contact details |Description |
|Disability Action Group |Magda Allen, Equality and Diversity Co-ordinator – Tel: 01530 454 570 |A group working to reduce inequalities for people with disabilities in NWL, with agencies, |
|North West Leicestershire District Council, Council|Email: disability@.uk |service providers and service users. They respond to the needs of disabled people and keep |
|Offices, Whitwick Road |Web: .uk/Jobs/Equalityanddiversity |them up-to-date with any government changes in relation to their treatment, benefits, |
|COALVILLE | |services, care, etc. |
|Leicestershire LE67 3FJ | | |
|Disability Independent Action Group (IAG) |Tel: 0116 2482265 |Working to ensure health inequalities for disabled people are addressed, and systems are in |
|Leicestershire Police |Email: sarah.davison@leicestershire.pnn.police.uk |place to help, support and protect people with disabilities. |
|Police HQ, St Johns | | |
|ENDERBY | | |
|Leicester LE19 2BX | | |
|Equality and human rights commission |Tel: 0845 604 6610 |One of its many roles is to make people aware of their rights and how to use them. |
| |email: englandhelpline@ | |
|Hate Incident Monitoring Project |Tel: 0116 305 8263; |Reporting a hate incident and supporting victims. |
| |Web: .uk/reporthate | |
|HearFirst |Tel: 01706 872816 |A provider of workplace training and consultancy. Our areas of work are equality and |
|Lower Acre |Mobile voice or SMS text: 07877221266 |diversity with added expertise on many disability related topics. |
|Todmorden Road |Minicom users dial 18001 01706 872816 | |
|BACUP |Email: info@.uk | |
|Lancashire |Web: .uk | |
|OL13 9EB | | |
E Equipment and Adaptations
|Name and address |Contact details |Description |
|British Red Cross |Shop tel: 0116 244 9094; |Provides practical advice and product information to help people continue living |
|113 Clarendon Park Road, LEICESTER |Tel: 0845 054 7171 to ask about their services |independently. Offers a wide range of equipment suitable for older people and those with |
|LE2 3AH |Email: dlcinfo@.uk; |disabilities. They have a Dial a wheelchair service, therapeutic care, fire and emergency |
| | |support, first aid service and a community assessment team. |
|Enable Me Centre |Tel: 0844 893 6956; |National Rehab Supplies provide older people, disabled adults and children with special needs,|
|Units K, L, and M |fax: 9844 893 6957; |advice and information on the equipment and daily living aids that can help improve their |
|Wilson Road, SOUTH WIGSTON | |independence. They have an aids shops, assessor service, information and self-assessment |
|Leicester |Email: enableme@lr.nrs. |suite and home adaptations and larger furniture. |
|LE18 4TP | | |
|Nottingham Telecare Service |Tel: 01159153922 |Nottingham telecare service provides a range of equipment designed to help people remain safe |
|Teleare office and demonstration flat | |and independent. It can provide support and reassurance, or help a person to manage everyday |
|Flat1 Kersall Court |Email: telecare@.uk |tasks. |
|Kersall Drive | | |
|Highbury Vale NOTTINGHAM | | |
|NG6 9DT | | |
| | | |
F Finance and Funding
|Name and address |Contact details |Description |
|Clockwise |Tel: 01162423 900; |Allows safe savings and affordable loans. |
| |Email: enquiries@clockwise.coop | |
|Dosh financial Advocacy |Tel: 0300 303 1288 |Supports people with a learning disability to control their money, providing appointeeship, |
|The West House |Web: |financial advocacy, account management and money check services. Each person will have a local |
|Alpha Court | |financial advocate. Support offered depends on a person’s wants/needs, and can include: |
|Swingbridge Road | |benefits, bills, budgeting, safeguarding, banking, savings and direct payment management, |
|GRANTHAM | |quarterly newsletter. |
|Lincolnshire | | |
|NG31 7XT | | |
|Pineapple Support Services |Tel: 07747 791 651; |Specialising in supporting adults with learning disabilities, aspergers and autism, with housing|
|Roman Way House | |issues and managing budgets. |
|Nutts Lane |Email: pineapplesupport@; | |
|HINCKLEY | | |
|Leicestershire |Eeb: pineapplesupport.co.uk | |
|LE10 3EG | | |
| | | |
F Family and Carers’ Support
|Name and address |Contact details |Description |
|Family Action |Tel: 0116 242 8450, Fax: 0116 251 2238, Email: leicester@family-.uk |Supporting parents with learning disabilities in the County. |
|6 Seymour Street | | |
|LEICESTER | | |
|LE2 OLB | | |
|Carers’ Trust |Tel: 0845 450 0350; |Offers practical help, support and assistance to carers and links to other support services |
|10 Regents Place |Email to info@ |throughout the East Midlands. |
|RUGBY |Web: | |
|Warwickshire | | |
|CV21 2PN | | |
|Crossroads Care East Midlands |Tel: 0115 9628920 |Supporting and working with carers. Trained carer support workers go into homes to take over |
|19 Pelham Road |Fax: 0115 9623110 |caring responsibilities. Each scheme is an independent charity, with their own funding |
|SHERWOOD |ask@emcrossroads.co.uk |streams, providing additional services according to funding and demand at a local level. Comes|
|Nottingham |Web: emcrossroads.co.uk |under the Carers’ Trust. |
|NG5 1AP | | |
|Leicestershire Learning Disabilities Partnership |Tel: 0116 305 |Family carers’ of learning disabled adults meet in County Hall, Glenfield, on the first Monday|
|Board Family Carers’ sub group, County Hall |Email Partnership Board Administrator: |of each month 10am to 12noon. They offer support, information and encouragement for family |
|GLENFIELD Leics. |Maureen.heneghan@.uk |carers’ of adults with learning disabilities. |
| |Web: .uk | |
|Rutland parent Carer Voice |Tel: 07777 635 353 |The group gives parents and carers’ of children (aged 0-25 years) with special and additional |
| |Email: rutlandparentcarervoice@yahoo.co.uk |needs a voice. Working in partnership with Rutland County Council, health and other |
| |Web: rutlandsenfamilies.co.uk/rutland-parent-carers-voice |organisations, they are involved in consultations, discussions and decision making processes. |
| | |They run events and share information about what’s happening in Rutland. |
|Shared Lives |Tel: 0116 305 0004; |Carer workers support carers, families and a wide range of people, including: |
|Leicestershire County Council |email: sharedlives@.uk; |Adults with learning disabilities, |
|Adults and Communities |Web: .uk/social_services |Older persons, |
|Room 600 | |Adults with mental health conditions, |
|County Hall | |Adults with physical and sensory disabilities, |
|GLENFIELD | |Adults with dementia, |
|Leicester | |Adults with drug and alcohol dependency |
|LE3 8RL | |The Shared Lives Service is registered with and inspected by the Social Care Regulator and the|
| | |Care Quality Commission (CQC). |
|Support for Carers Leicestershire |Tel: 0845 689 9510 |A FREE service for adults, carers aged 18+ in Leicestershire who look after someone with an |
|Voluntary Action South Leicestershire |Email: maureen@ |illness, disability or who is elderly. Provides a dedicated telephone advice line, Monday to |
|The Setting Rooms |Web: |Friday; Information and news on a range of subjects, eg, financial support for carers, local |
|St Mary’s Place | |events and activities, a directory of support services in your area; a telephone befriending |
|Springfield Street | |service; meet other carers at local carers’ groups or via online forums. |
|MARKET HARBOROUGH | | |
|Leicestershire | | |
|LE16 7DR | | |
|Support for Carers Leicestershire |Tel: Gurjit on 0845 689 9510 |Meeting at MRC on the first Thursday of the month from 10.30am to 12noon; for adults aged 18 |
|Coalville Carers’ Support Group | |years and over. |
|Marlene Reid Centre | | |
|85 Belvoir Road | | |
|COALVILLE | | |
|Leicestershire LE67 3PH | | |
|The Hawthorn Centre’s Carer Support Service |Tel: 01530 453 800 |Carers’ group, advice and information service. They run carers’ workshops at: Measham Medical |
|Broom Leys Road |Lisa Goodman Voluntary Services Organiser / Carer Support |Unit, 2nd Monday of the month 1-2.30pm and at Markfield Surgery first Monday of the month, |
|COALVILLE |Fax: 01530 453 845 |2-3.30pm. They have a Memory Cafe first Friday of the month at Marlene Reid Centre, 85 |
|Leicestershire |Web: leicspart.nhs.uk |Belvioir Rd, Coalville. |
|LE67 4DE | | |
|Together for Families |Tel: 01455 323 020; |Supporting parents and carers with children with disabilities and additional needs via a |
|Menphys SOS |Lyn Edwards, Acting Parent Participations Co-ordiantor. |newsletter with information, activities, events, case studies, useful websites and contact |
|8b Rugby Road |Email: Ppinfo@.uk |details for disability services in Leicestershire. |
|HINCKLEY | | |
|Leicestershire LE10 0QD | | |
| | | |
G Government Information
|Name and address |Contact details |Description |
|Benefit Enquiry line |Tel: 0800882200 |Government-run information line providing information and advice for disabled people and |
| | |carers on the range of benefits available. |
| |Textphone: 0800243355 | |
|Department of Works and Pensions (National) |Tel: 0116 2529364; |They provide a wide range of disability-related financial support, including benefits, tax |
|East Midlands – Leicester |Email: dwpcommunications@contact..uk |credits, payments, grants and concessions, for disabled people and carers. |
|60 Wellington Street |Web: .uk | |
|LEICESTER | | |
|LE1 6DS | | |
|Disability Action Alliance |Contact the Secretariat by email: fulfilling.potential@dwp..uk |Set up by the Office for Disability Issues, to bring together disabled people’s organisations |
| | |with organisations from the public, voluntary and private sectors, to work in partnership to |
|Web-based service only |Web: .uik |deliver actions at a national and local level that make a real difference to the lives of |
| | |disabled people. They provide: support and encourage early intervention; advice, support, |
| | |advocacy service; independent living advice; promote inclusive communities, and work to change|
| | |attitudes and behaviors. |
| | | |
H Health: including social care, health conditions, hospital services, etc.
|Name and address |Contact details |Description |
|Dementia Action Alliance |0116 231 1114 / 0116 231 1111; Email: |To give people with dementia, carers and/or family members the opportunity to meet in a |
|Alzheimer’s Society |Leicestershireandrutland@.uk |supportive environment where you can share experiences and meet with others facing similar |
|Leicestershire and Rutland Memory Advisor Service |Web: .uk |challenges, and develop dementia friendly communities. Other services are: befriending, |
|5 Oak Spinney Park |Eleanor Blackwell, Memory Advisor NW LEICS |memory advisor service, dementia cafes and support groups across Leicestershire and Rutland.|
|Ratby Lane |Email: eleanor.blackwell@.uk | |
|LEICESTER FOREST EAST | | |
|Leicestershire | | |
|LE3 3AW | | |
|Cancer Screening Programmes |Tel: 0800 707 60 60; or |There are three NHS cancer screening programmes: |
|Fulwood House |Tel: 0114 271 1060 |the NHS Breast Screening Programme |
|Old Fulwood Road |Fax: 0114 271 1089 |the NHS Cervical Screening Programme |
|SHEFFIELD | |the NHS Bowel Cancer Screening Programme. |
|S10 3TH |Email: info@cancerscreening.nhs.uk |There is a Prostate Cancer Risk Management Programme explaining existing tests and |
| |Web: cancerscreening.nhs.uk |treatments. |
|CLASH – Community Leicestershire Arthritis Self Help |Tel: 0116 253 9270 Mon-Wed 10.00am 3.00pm, or 07963 221 570 or |Helping people and their families with arthritis in Leicestershire, Leicester and Rutland. |
|group |out of hours 07954614466; |Free weekly exercise sessions the Peepul Centre, Leicester, plus self-management courses. |
| |Email: info@.uk; | |
| |Web: .uk | |
|ColtonCare |0116 231 8720 |They are registered with the Care Quality Commission as a Domiciliary Care Agency, for |
|Mosaic: Shaping Disability Services, | |people using direct payments and personal budgets. They provide personal assistants who can|
|2 Oak Spinney Park, |Email: coltoncareatmosaic@ |support you with personal care, medication, respite care, shopping service, sitting service,|
|Ratby Lane | |dog walking, health needs, leisure and social opportunities, travel training and education. |
|LEICESTER FOREST EAST LE3 3AW |Web: mosaic1898.co.uk | |
|ContactPoint |Leicester City: Tel: 0116 2527772; |A contacts list for people who job it is to help children and young people, such as |
|Leicester City Council, Leicestershire County Council, |Email: contactpoint@.uk; Web: .uk/contactpoint |teachers, doctors and social workers, to help them find out who else is working with the |
|Rutland County Council and The Department for Children,| |same child and make it easier to work as a team to deliver more co-ordinated support. |
|Schools and Families |Leicestershire County Council – Tel: 0116 305 6545; email: family@.uk;| |
| | | |
| |Web: .uk/contactpoint. | |
| |Rutland County Council Tel: 01572 722577 ext 216; Email: | |
| |contactpoint@.uk. | |
| |The Dept for Children Tel: 0870 000 2288; | |
| |Email: info@.uk; Web: .uk | |
|Coping with Cancer |Tel: 0116 223 0055 |Practical and emotional support for anyone affected by cancer. Free services available to|
|Leicestershire and Rutland Helen Webb House |Fax: 0116 223 0062 |cancer patients, their families and carers from the moment a diagnosis is made, and |
|35 Westleigh Road LEICESTER |Email info@c-w-.uk |continuing for as long as it is needed by the individual. Fund raising events throughout |
|LE3 0HH |Web: c-w-.uk |the year, and activity sessions. |
| |Helen Webb House is open weekdays between 9:00am and 4:00pm. | |
|Coping with Cancer |Tel: 0116 223 0055 |First and third Thursday every month – free complementary therapy for anyone affected by |
|Time Out drop-in complementary therapy groups at | |cancer - patients, their carers’ and families. |
|Marlene Reid Centre, 85 Belvoir Road |Email info@c-w-.uk |Also sessions in Loughborough: first and third Tuesday every month, 1.30pm - 4.00pm; Gorse|
|COALVILLE | |Covert Community Centre, Maxwell Drive, Loughborough LE11 4LZ (near Morrisons). |
|Leicestershire |Web: Web: c-w-.uk |No need to book, just turn up! |
|LE67 3PH | | |
|Dementia café |Contact: Andrea Edwards |A monthly dementia café based at Coalville Resource Centre. The café is open to carers, |
|Coalville Community Resource Centre, Comet way |Manager of the Resource Centre |families and people living with dementia. |
|COALVILLE |Tel: 0116 305 3202 |The aim is to meet with other carers offering support and friendship. There are also talks|
|Leicestershire |Email: andrea.edwards@.uk |from professionals and other interesting groups. |
|LE67 3FS | | |
|First Contact |First Contact County Co-ordinator (Charnwood, Hinckley & Bosworth and North |A referral scheme for signposting vulnerable adults (18yrs +) in Leicestershire to various|
|Anyone from an agency involved in the scheme, can make |West Leicestershire Districts) |services: health and wellbeing, income / finance, safe and secure, help managing the home,|
|referrals through First Contact. |Tel: 0116 305 8365 |assistive technology, being physically active, home library service, advice and support |
| |Email: firstcontact@.uk |for carers, adult learning and volunteering. |
| |Web: .uk/firstcontact | |
|Healthwatch Leicester |Tel: 0116 2574 999; |The new consumer champion for both health and social care within the city and county for |
|9 Newarke Street |Email: info@healthwatchleics.co.uk |people to go to consultation events and tell them about their experiences and issues on |
|LEICESTER |Web:healthwatchleicestershire.co.uk; |health and social care services they receive. |
|LE1 5SN | | |
|ICARE |Tel: 0845 604 1125 |Providers of community meals. |
|Inspired (2009) CIC |Tel: 0116 295 7685 or 07766 649 846; |Helping families with aspergers, running awareness and coping events. |
|Lakeside House | | |
|4 Smith Way, Grove park, ENDERBY |Email: Aspergers@ | |
|Leicester LE19 1SS | | |
|Learning Disability Acute |Tel: 0116 2584382 |Supporting people with learning disabilities when they access the acute hospitals. |
|Liaison Nurses, Leicester General Hospital | | |
|Gwendolen Road, | | |
|LEICESTER LE5 4PW | | |
|Leicestershire Partnership NHS Trust |Main hospital telephone: 01530 467 400 |They provide integrated mental health, learning disability and community health services |
|Inpatient Care at Coalville Community Hospital |Web: |for people in Leicester, Leicestershire and Rutland, to advance health and wellbeing for |
|Coalville Community Hospital, Broom Leys Road |leicspart.nhs.uk/_OurServices-CommunityHospitals-CoalvilleCommunityHospital|patients and the community. Various teams cover specific needs, eg, mental health, |
|COALVILLE |.aspx |alcohol and drug service, occupational therapy, health advice, children’s services, and |
|Leicestershire LE67 4DE | |many more. |
|Leicestershire Partnership NHS Trust, Speech and |Jane Parr |Speech and language therapy clinics – making communication better for people and helping |
|Language Therapy team, Mansion House, |Tel: 0116 225 5205 |people to eat and drink safely. They can help produce Communication Passports. |
|Glenfrith Hospital, Groby Road, GLENFIELD | | |
|Leicester LE3 9QF | | |
|NHS Direct |Health advice and information Tel: 111 Textphone: 0845 606 4647 |A 24-hour telephone service for people in England and Wales, staffed by nurses offering |
| |Department of Health Tel: 020 7210 4850 |advice on the most appropriate action to take if you are feeling ill. |
| |Web: nhsdirect.nhs.uk | |
|NHS Smokefree |Tel: 0800 022 4332; |For information on stopping smoking and details of support. |
| |Textphone: 0845 169 0171 | |
| |Web: smokefree.nhs.uk | |
|Parkinson’s UK Leicester and District |Confidential helpline: 0808 800 0303 |Support service, resources and events for sufferers of Parkinson’s disease and their |
|Park House |Information & Support Workers |carers, throughout Leicester and Leicestershire. |
|Stamford Street |Helen Brewin: tel 0844 225 3626 hbrewin@.uk | |
|GLENFIELD |Pat Lower: tel 0844 225 3625 | |
|Leicester |plower@.uk | |
|LE3 8DL |Parkinson’s Nurses: tel 0116 258 4795 | |
| |Pdns.leics@uhl-tr.nhs.uk | |
|Positive – The Assessment and Treatment Unit |Tel: 01158 542 251; |Short-term 24 hour health care by professionals. |
|Highbury Hospital | | |
|Highbury Road |Email: firstname.lastname@nottshc.nhs.uk | |
|BULWELL | | |
|Nottinghamshire | | |
|NG6 9DR | | |
|Shine Charity |Tel: 01733 555 988; |A community of 75,000 individuals, families, friends and professionals, sharing |
|42 Park Road, PETERBOROUGH |Email: info@.uk |achievements, challenges and information on spina bifida and living with hydrocephalus, |
|PE1 2UQ |Website: .uk; |and related issues. |
|Stop Diabetes Research Team Leicester Diabetes Centre |Tel: 0116 258 4251 |Leicestershire Partnership NHS Trust and University of Leicester research project into |
|Leicester General Hospital | |diabetes. |
|LEICESTER LE5 4PW | | |
|The Speaking up for Health Group |Ashleigh Tel: 0116 225 5214; |Working in Leicester City, Leicestershire and Rutland with health services to make things |
| |Email: speaking p@leicspart.nhs.uk |better for people with learning disabilities. |
|Vista |Helpline 0116 249 8839 |Providing vital services and support to children and adults with sight loss including |
|Vista House |Mainline 0116 249 0909 |people with sight loss and learning disabilities, sight loss and dementia and people with |
|1a Salisbury Road |Vista Shop, Tel: 0116 249 8800 |dual sensory impairment in Leicester, Leicestershire and Rutland for 155 years. Vista |
|LEICESTER |Email: shop@.uk |Helpline and Low Vision Clinic is also based at the Vista Shop, and they sell equipment to|
|LE1 7QR |Web: .uk |help people with visual impairments. Vista has two homes for older people offering a |
|Vista Shop, 21 Hotel Street LEICESTER LE1 5AW | |specialist service for people with sight loss and dementia. Long term care, short stays |
| | |and day care is also available. |
| | | |
H Hearing, Deafness and Visual impairment
|Name and address |Contact details |Description |
|Action Deafness |Tel: 0844 593 8440 |Services to Deaf, hard of hearing, deafened, deafblind and hearing people throughout the UK, |
|1st Floor, Peepul Centre |Fax: +(44) 0844 593 8441 |including Community Support Services, Black and Minority Ethnic (BME) Services, Advocacy, |
|28 Orchardson Avenue LEICESTER |Minicom: +(44) 0844 593 8445 |Interpreting Services and much more. Our organisation aims to improve quality of life by |
|LE4 6DP |Email: enquiries@.uk This email address is being protected from|promoting independence and equality of opportunity for deaf, deafened, deafblind and Hard of |
| |spambots. You need JavaScript enabled to view it. |Hearing (D/deaf) people. |
| |Web: .uk | |
|Leicestershire Police |Tel: 101 (non-emergency) |A scheme available in Leicester, Leicestershire and Rutland for anyone who is deaf, deafened |
|Police Link Officers for the Deaf (PLOD) |Email: PLOD_Officers@leicestershire.pnn.police.uk |and hard of hearing. PLOD provides a service for any non-emergency situation when |
|Force Headquarters | |communication support is required. |
|St Johns, ENDERBY |Web: leicspolicePLOD | |
|Leicester LE19 2BX | | |
|Phoenix Access Cinema |Box Office Tel: 0116 242 2800 |Cinema/Film screenings for: Supported Environment Screenings for people with Learning |
|Phoenix Square |Admin Tel: 0116 242 2820 |Disabilities supported by VAL. Subtitled Screenings for Deaf and Hard of Hearing People |
|4 Midland Street | |supported by Action Deafness. Audio Descript Screenings for Blind and Visually impaired |
|LEICESTER |Web: .uk |People supported by Vista. Autistic/Aspergers Spectrum Screenings. |
|LE1 1TG | | |
|RNIB College |Tel: 01509 632 400; |The group helps people who are blind and partially sighted with a variety of needs: |
|Action for Blind People |Email: loughborough@.uk |employment; living independently; applying for benefits; families, young people and children;|
|Radmoor Road | |counselling and emotional support; early intervention; volunteering. |
|LOUGHBOROUGH | | |
|Leicestershire LE11 3BS | | |
H Housing and homes
|Name and address |Contact details |Description |
|Scope Inclusion East Midlands, (NHS Choices) Concord |Carers Tel: 0300 123 1053; |Care in your home and supported living for people with learning disabilities, personal |
|House |Email: |care issues, physical disabilities, caring for children (0 – 18yrs), and caring for adults|
|Nottingham Road |Web: .uk |under 65 yrs. |
|NOTTINGHAM NG7 7FF | | |
|Enable Care and Support |Tel: 01246 599 999 (HO) |East Midland Housing and Enable Care & Support provide housing, care and support services |
|7 Faraday Court |Email: info@enable-.uk |across the East Midlands, helping people to live independently in their homes and |
|Conduit Street |Web: enable-.uk |community. |
|LEICESTER LE2 0JN | | |
|Leicestershire County Council Residential Homes |Rsidential homes for people with disabilities run/owned by Leicestershire County |These homes provide accommodation for a range of needs, such as: people who require |
|Hamilton Court (7 rooms) |Council. |nursing or personal care, learning disabilities, physical disabilities, sensory |
|50 Smith Crescent, | |impairments, caring for adults under 65 years old, mental health conditions, dementia, old|
|COALVILLE Leics LE67 4JE |Tel: 01530 831 767 |age, younger adults, games room, private rooms, with friendly teams committed to help |
| | |service users have an interesting and independent lifestyle. |
|Smith Crescent (6 rooms) | | |
|44 Smith Crescent |Tel: 01530 815 887 | |
|Greenhill Estate | |The Chestnuts also arranges outings. |
|COALVILLE Leics LE67 4JE | | |
| | | |
|The Chestnuts (13 rooms) |Tel: 01530 833 187; Mobile: 07852 271 290 | |
|111 London Road |Email:info@ |Tilson House also provides dementia and elderly respite care. |
|COALVILLE Leics LE67 3JE |Web: | |
| | | |
|Tillson House (40 rooms | | |
|Bradgate Drive |Tel: 01530 832 793; Fax: 01530 832 793 | |
|Greenhill Estate | | |
|COALVILLE | | |
|Leicestershire LE67 4HF | | |
|Leicestershire Fire Rescue |Tel: 0116 287 2241 |Fire safety in the home advice for disabled people, and people with sight, hearing or |
|12 Geoff Monk Way |Email: info@ |mobility difficulties and to the elderly. |
|BIRSTALL |Web: .uk | |
|Leicester LE4 3BU | | |
|Pineapple Support Services |Tel: 07747 791 651; |Specialising in adults with learning disabilities, aspergers and autism support, housing |
|Roman Way House | |and managing budgets. |
|Nutts Lane |Email: pineapplesupport@; | |
|HINCKLEY |Web: pineapplesupport.co.uk | |
|Leicestershire | | |
|LE10 3EG | | |
|Shepshed Carers |Tel: 01509 505243 |Care Offered includes: alcohol and/or drug dependence (past or present); call in service; |
|Field House |Fax: 01509 651193 |cancer care; cleaning and domestic services/home help; companionship; dementia; elderly |
|19-23 Field Street | |care; food preparation and serving; high dependency care – two carers attending; hospital |
|SHEPSHED | |discharge; learning disability; medication assistance; mental health conditions; |
|Leicestershire | |palliative care; personal hygiene care; physical disability; respite cover; sensory |
|LE12 9AL | |impairment; shopping service / errands, and a Transportation Service. |
| | | |
| Home Care Agency (Privately Owned) – 100 carers | | |
|UK Home Care Association |Tel: 020 828 85291; |Provides information on choosing care and finding a home care agency. |
|2nd Floor, Group House |Web: ukhca.co.uk | |
|52 Sutton Court Road SUTTON SM1 4SL | | |
|Warm Homes in North West Leicestershire |Tel: Alex Clark on 01530 454 545 or direct on 01530 454 775 or 07747 766 288 |Free energy saving advice tailored specifically to your home. |
|North West Leicestershire District Council, Council |Email: alex.clark@.uk | |
|Offices, COALVILLE | | |
|Leicestershire LE67 3FJ | | |
L Learning difficulties/disabilities, including self-advocacy
|Name and address |Contact details |Description |
|Ansaar |Tel: 0116 262 1000; |Improving opportunities, choice and support for people with learning difficulties and carers. |
|112 Melbourne Road |E-mail: info@ |Events, newsletter, training courses and community projects. |
|LEICESTER LE2 0DS |Web: | |
|Choices for life 1 |Tel: 01530 839 848 |They provide community-based day services for adults with learning disabilities, an inclusive |
|Unit 6, The Courtyard | |service based on a person centered approach tailored to each person’s ability and potential. |
|Whitwick Business Park | | |
|COALVILLE Leics LE67 4JP | | |
|Choices for life 2 |Tel Katherine: 01530 837 110 |Provides Day services and Community Opportunities for people with a learning disability. |
|Unit 2, Phoenix Park, | |Community based or indoor activities, eg, horse riding, swimming, gardening library, |
|Telford Way | |aromatherapy. |
|COALVILLE Leics LE67 3HB | | |
|Community Learning Disability Services | Web: |Specialist Learning Disability Services work in partnership with local communities to improve |
|Leicestershire Partnership NHS Trust – (6 centres in |leicspart.nhs.uk/_OurServices-CommunityLearningDisabilitiesTeams.aspx |health and wellbeing and reduce health inequalities for adults with learning disabilities, |
|Leicestershire and Rutland). | |aged 18 upwards. Adults with learning disabilities are helped to lead more independent, |
|Coalville | |inclusive and fulfilling life and are given choices and rights. The service is delivered from |
|The Resource Centre | |community team bases shared with the Local Authority. |
|Comet Way | | |
|Coalville |Tel: 01530 834422 |To access their service you can: |
|Leicestershire LE67 3FS | |Speak to your GP or a social worker |
|Charnwood | |Speak to any other healthcare professional involved in your care |
|Mansion House |Tel: 0116 225 5210 |Contact us directly and refer yourself, providing you are over the age of 18 |
|Leicester Frith Hospital Site | | |
|Groby Road | | |
|Leicester LE3 9QF | | |
|Hinckley and Bosworth |Tel: 01455 636964 | |
|27 Upper Bond Street | | |
|Hinckley LE10 1RH | | |
|Day services for adults with learning disabilities |Run by Leicester City Council |Day centres promote independence and help quality of life for adults with physical, sensory |
| | |and/or learning disabilities or mental health issues. |
|Hastings Road Day Centre 120 Hastings Road | | |
|Leicester LE5 0HL |Tel: 0116 221 1667 |They allow you to socialise and play an active part in the community. |
| | | |
|Layton House | |They also provide vital breaks for carers. Meals, refreshments and transport can be provided |
|Frewin Street |Tel: 0116 221 1300 |if needed. |
|Leicester LE5 0PA | | |
|East Midlands Learning Disability Health |Pauline Roberts Tel: 01225 789 135 |Working in partnership with agencies to meet the government’s national learning disabilities |
|and Social Care Network |FAX: 01225 338017 |agenda, to promote integration and collaboration to improve the health, wellbeing and lives of|
|Hosted by National Development Team for Inclusion | |people with learning disabilities. |
|(NDTi) |Email: Pauline.roberts@.uk or | |
|Montreux House |Email: jb.openings@btconnect | |
|18a James Street West | | |
|BATH BA1 2BT | | |
|Family Action |Tel: 0116 242 8450; Fax: 0116 251 2238 |Supporting parents with learning disabilities in the County. |
|6 Seymour Street |Web: leicester@family-.uk | |
|LEICESTER LE2 OLB | | |
|Freedom Support Solutions ltd | |They offer a bespoke range of services to adults with a learning disability and mental health |
|George House | |issues: enabling activities during the day; 24/7 supported living and domiciliary care within |
|60 Nithsdale Avenue | |your own home; provide travel training, healthy living courses, preparing for work, short |
|MARKET HARBOROUGH | |breaks and holidays. |
|Leicestershire | | |
|LE16 9PE | | |
|Glebe House Project |Tel: 01509 218 096 |Provides a wide range of flexible services for people with learning disabilities including: |
|Woodgate Chambers |Email: enquiries@.uk |adult day care, adults social clubs and activity days, youth clubs, work clubs, special |
|70 Woodgate |Web: .uk |autism, personal assistants, children’s after school clubs and play schemes, weekend breaks. |
|LOUGHBOROUGH | | |
|Leicestershire | | |
|LE11 2TZ | | |
|Jollydays Supported Holidays |Tel: 01277 355 565 |They provide supported (fun) holidays in the UK and abroad for adults with mild to moderate |
|Matrix House |Email: enquiries@jollydaysholidays.co.uk |learning disabilities, within a supportive and safe environment. The majority of their |
|12-16 Lionel Road |Web: jollydaysholidays.co.uk |supported holidays are wheelchair accessible. Brochures are available on their website. |
|Canvey Island | | |
|Essex | | |
|SS8 9DE | | |
|Just Services |Kevin Marlow Tel: 0116 229 3102 |Helping people with learning disabilities to speak up, be more confident and independent, |
|Beaumont Enterprise Centre |Fax: 0116 2293 105; |training for using travel service, job coaching, and personal budgets. Run cafes and self |
|72 Boston Road | |advocacy groups. |
|BEAUMONT LEYS |email: justandwhitehill@ | |
|Leicester LE4 1HB | | |
|Learning For Living & Work |Tel: 0800 988 0308; |Courses for adults with learning difficulties and disabilities. |
|Leicestershire County Council, County Hall | | |
|GLENFIELD Leicester |Web: .uk /go learn | |
|Leicestershire Learning Disabilities Partnership Board,|Administrator – Tel: 0116 305 3735; |Set up a six district locality groups for people with learning difficulties to make things |
|Leicestershire County Council, Adults and Communities, |email: maureen.heneghan@.uk |better for people with learning disabilities and their carers’ by sharing news and events, |
|Business Support, Room 600, |.uk |good communication, etc, and encouraging people with learning difficulties to do things for |
|County Hall |NWL Locality Group – Chair Magda Allen Tel: 01530 454 570 |themselves. |
|GLENFIELD |Email:disability@.uk | |
|Leicester | | |
|LE3 8RL | | |
|Lets-Go Supported Holidays |Tel: 01202 760 311 |They offer a wide variety of supported holidays in the UK and abroad for adults (of all ages) |
|25 Cromer Road |Fax: 01202 763 011 |with learning disabilities and special needs. They can arrange supported group or individual |
|POOLE |Email: admin@lets-go- |holidays to your choice of destination and with the activities you desire. |
|Dorset |Web: letsgosupportedholidays.co.uk | |
|BH12 1NE | | |
|Mencap Leicestershire Information Services |Lorraine Tweedie Tel: 0116 242 2740 |Provide free information to people with a learning disability and their carers’, eg, grants, |
|3rd Floor |Email: help@.uk; or info@; |disability living allowance, carers’ allowance, benefits of disabled people at 16+, community |
|Kimberley House |Web: .uk |care, further education, holiday information, housing options, respite care, leisure |
|Vaughan Way |Tel: 0116 251 0011 |activities, transition 14+, wills & trusts, etc. |
|LEICESTER |Mencap Direct Tel: 0808 808 1111 |Campaigning with and for people with a learning disability and their families. |
|LE1 4SG |Leicester Mencap Society | |
| |Tel: 0116 85 6514 | |
|Movers Theatre Company |Tel: 0116 252 2455 |Movers is the learning disabled Theatre Company for Leicester. A partnership project between |
|Embrace Arts centre Richard Attenborough Centre |Email: arts-centre@le.ac.uk |Speakeasy Theatre Company, and Embrace Arts, the group was set up to provide performance |
|PO Box 138 |RNID Typetalk service: 18001 0116 252 2455 |opportunities for people with a learning disability who have some experience of drama and |
|Lancaster Road | |performance. |
|LEICESTER LE1 7HA | | |
|Phoenix Access Cinema |Box Office Tel: 0116 242 2800; |Film screenings for: Supported Environment Screenings for people with Learning Disabilities |
|Phoenix Square |Admin Tel: 0116 242 2820; |supported by VAL. Subtitled Screenings for Deaf and Hard of Hearing People supported by |
|4 Midland Street | |Action Deafness. Audio Descript Screenings for Blind and Visually impaired People supported |
|LEICESTER |Web: .uk |by Vista. Autistic/Aspergers Spectrum Screenings. |
|LE1 1TG | | |
|Pineapple Support Services |Tel: 07747 791 651; |Specialising in supporting adults with learning disabilities, aspergers and autism, with |
|Roman Way House |Email: pineapplesupport@; |housing issues and managing budgets. |
|Nutts Lane HINCKLEY |Web: pineapplesupport.co.uk | |
|Leicestershire LE10 3EG | | |
|Supported Living |Craig Good win & Lisa Tomlin (Supported Living Development Workers) Tel: 0116|Supporting adults with learning disabilities to live in the way they want. Individuals are |
|138 Winstantley Drive LEICESTER |295 4545 / 295 4538 / 295 4523; |accommodated and supported to have their own tenancies and live in the community. |
|LE3 1PB |Email: Craig.Goodwin@.uk or Lisa.Tomlin@.uk | |
|The Adults Advocacy Service |Tel: 0116 222 9522 |Provides free, independent, issue based and responsive services to ensure people’s needs are |
|Leicestershire Community Projects Trust - LCPT |Email: info@lcp-.uk |being met, to empower people to take more control over their life choices, for vulnerable |
|96 New Walk |Web: |adults over the age of 18, and who need to access Adult Social Care services, in |
|LEICESTER | |Leicestershire and Rutland. |
|LE1 7EA | | |
|The Chestnuts Residential Home |Tel: 01530 833 187 |A Leicestershire County Council residential care home for 13 adults with learning disabilities|
|111 London Road, |Mobile: 07852 271 290 |aged 18 to 65, and organised to suit an active lifestyle. The home has its own games room and |
|COALVILLE |Email: info@ |private rooms alongside the lounge and dining areas, with a friendly team committed to help |
|LE67 3JE |Web: |service users practice an interesting and independent lifestyle, with outings also arranged. |
|Values Clubs |Tel: 0116 257 5044; |Clubs designed for people with learning disabilities to do fun activities whilst socialising |
|Voluntary Action Leicester |Email: mikaela.p@.uk |with their peers. Pool tournaments, games café, sports club, tea dance and daytime discos. |
|9 Newarke St |Web: valuessupport.co.uk | |
|LEICESTER LE1 5SN | | |
L Learning and Training
|Name and address |Contact details |Description |
|Connexions Leicester City |Tel: 0116 229 3029 |They have specialist personal advisers who are trained to work with young people with learning |
|91 Charles Street |Web: |difficulties or disabilities to help them make decisions about their future, eg, education, training,|
|LEICESTER |.uk/your-councilservices/education-lifelong-learningconn|learning, and jobs after leaving school. |
|LE4 1HB |exions/ | |
|Embrace Arts |Tel: 0116 252 2455 |Informal courses and workshops in the creative arts. People with disabilities promote and encourage |
|Richard Attenborough Centre |Email: arts-centre@le.ac.uk |engagement in the arts. They have a diverse programme of performance and learning activity throughout|
|PO Box 138 |Web: embracearts.co.uk |the year, covering a wide range of art forms, primarily classical music, jazz, dance, comedy, |
|Lancaster Road |RNID Typetalk service: 18001 0116 252 2455 |theatre, live art, children’s theatre, crafts, the written word and visual arts. |
|LEICESTER | | |
|LE1 7HA | | |
|Homefield Lifelong Learning Services (HLLS) |Tel: 01509 814 827 / 815 696 (office hours only); |Provides support, encouragement, friendships, connections to promote the health and well being of |
|Homefield College | |people with learning disabilities, helping them lead an independent or semi-independent life. |
|42 St Mary’s Road |Email: mike.anderson@homefieldcollege.ac.uk |Running activates/groups like: Art & crafts club, book and film club, healthy living, cooking, |
|SILBEY | |horticulture, working in the community, etc, to promote social inclusion. |
|Loughborough | | |
|Leicestershire LE12 7TL | | |
|Leicester Adult Skills and Learning Service |Tel: 0116 255 1606 |Adult learning courses provided by 25 learning centres across Leicester. |
|Leicester City Council | | |
|Learning For living & Work |Tel: 0800 988 0308; |Courses for adults with learning difficulties and disabilities. |
|Leicestershire County Council, County Hall, | | |
|GLENFIELD |Web: .uk /go learn | |
|Leicester | | |
|Portland college |Telephone: 01623 499 111 |Specialist college for learners with a wide range of physical disabilities. |
|Portland College, |Fax: 01623 499134 | |
|MANSFIELD | | |
|Nottingham |Web: portland.ac.uk | |
|Smarti Paints |Tel Victoria: 07591 098 814 |Providing adults with a disability a creative outlet for developing new skills! Book into their craft|
|1, The Crescent | |house for a session, or Smarti Paints can come to your day care Centre or supported living for a |
|King Street |Email: victoria@smartipaints.co.uk |private session. Learn: paper crafts, glass and ceramic painting, woodwork, sewing, candle making, |
|LEICESTER | |cake decorating, |
|LE1 6RX |Web: smartipaints.co.uk |Fabric decorating. |
L Leisure and Culture, including sports
|Name and address |Contact details |Description |
|Beauty and Utility Arts – Improving mental health |Katherine Brown |Provides a range of Arts and Health projects involving carers, people using mental health and |
| |Tel: 07908 750 187 |learning disability services and the over 50′s. Developing ideas, fundraising, full project |
|Incorporating: |Email: beautyandutilityarts@hotmail.co.uk |management, consultation, workshops, sourcing artists, Social Enterprise, event planning, SROI|
|Points of Interest – Art on the Move and Bright |Web: |and exploring sustainability options. Down-loadable Resources include: Alcohol misuse, walks |
|Sparks – Arts in mental health group. | |goods for your mental health. |
|Castle Donington Community College |Tel: 01332 810 528 Bookings and enquiries |Provides the SPACE session is a supervised safe play session for children within the autistic |
|Mount Pleasant |Email: castledonington.sportscomplex@ .uk or |spectrum. |
|CASTLE DONINGTON |abaines@castledonington.leics.sch.uk | |
|Derbys |Web: .uk/castledonington | |
|DE74 2LN | | |
|Coalville Community Choir |Tel: Michele Crooks: 07910 644 965 |Meet every Monday 1.30pm to 3pm (cost £2.50) |
|Margaret Street Church Centre | |The Choir is open to members from all backgrounds to make it a truly inclusive group and they |
|Margaret Street | |hope |
|COALVILLE | |service users from mental health and wellbeing, learning difficulties, substance misuse, older|
|Leicestershire | |person’s services together with residents in sheltered or residential accommodation will go |
| | |along. |
|Coalville Library |Tel: 0116 305 3565; Fax: 01530 832019; |A range of services for everyone, including: Work Club helping those searching for a job – |
|High Street |Web: .uk/libraries |Friday 9.30am to 12noon; Age UK have their offices in the library; Age UK coffee morning |
|COALVILLE |Libraries also in Ashby, Measham, Ibstock, Castle Donington and Kegworth |Tuesday 10am to 12noon; and Computer and Internet training. Disabled access into the |
|Leicestershire | |building. Reading improves mental wellbeing and reduces stress levels. |
|LE67 3EA | | |
|Disability Golf Association |General enquiries tel: Christopher Smith 01666 503 918 |They bring together disabled golfers, of any gender, age or ability, and help them enjoy golf |
| |Email through the website |on a level playing field, or in our case a level golf course! With our interactive website we |
|Web based – not for profit organisation – free |Website: |are able to offer a wide variety of services from, tournaments, independent golfing breaks, |
|membership | |handicapping, ordering any specialist equipment, special discounts, greater inclusiveness and |
| | |less frustration when booking tee times. |
|English Federation Of Disability Sport SportPark |Tel: 01509 227 750 |They are a strategic lead and umbrella body for disabled people in sport and physical activity|
|Loughborough University |Fax: 01509 227 777 |throughout England. They work with partners to increase participation; build confidence and |
|3 Oakwood Drive |Email through the website. |self-esteem and enhance health and well-being for disabled people through sport and physical |
|LOUGHBOROUGH |Web: efds.co.uk |activity. |
|Leicestershire LE11 3QF | | |
|Hermitage Leisure Centre |Tel: 01530 811 215 Bookings and enquiries |Provides a range of leisure activities and sessions for people with disabilities. |
|Silver Street, |Tel: 01530 811 240 Administration; | |
|WHITWICK |Email: hermitagelc@.uk Web: | |
|Leicestershire LE67 5EU |.uk/hermitagelc | |
|Home Library Service |Ashby-de-la-Zouch: Tel: 0116 305 5917 |A FREE service for people living in Leicestershire, who find it difficult to get to the |
| |Castle Donington: Tel: 0116 305 3561 |library. They deliver books, CDs, DVDs and talking books to your home on a regular basis by |
|Contact your local library for more information. |Coalville: Tel: 0116 305 3565 |registered volunteers. They will visit you to discuss your choice of books and deliver them to|
| |Ibstock: Tel: 0116 305 3608 |your home. Friends or relatives can also collect books and other items on your behalf. |
| |Kegworth: Tel: 0116 305 3609 | |
| |Measham: Tel: 0116 305 3709 | |
|Hood Park Leisure Centre |Tel: 01530 412 181 Bookings and enquiries; |Provide a range of leisure activities and sessions for people with disabilities. |
|North Street |Tel: 01530 416 499 – Administration; | |
|ASHBY-DE-LA-ZOUCH, Leicestershire |Email: hoodparklc@.uk | |
|LE65 1HU |Web: .uk/hoodparklc | |
|Ibstock Leisure Complex |Tel: 01530 265 836 Information & Bookings |Provides sessions for people with disabilities, including swimming and SPACE. |
|at Ibstock Community College, Central Avenue |Tel: 01530 265 835 Administration | |
|IBSTOCK |Email: leisure@ibstockcollege.leics.sch.uk | |
|Leicestershire |Web: .uk/ibstockcc | |
|LE67 5NE | | |
|King Edward VII Sport & Science College, |Tel: 01530 834 925 |Inclusive sports for young people with a physical or learning disability. |
|NWLSSP, The Old House |Fax: 01530 832 268 | |
|Warren Hills Road COALVILLE |Email: office@.uk | |
|Leicestershire LE67 4UW |Web: .uk | |
|Leicester Cobras Wheelchair Basketball Club |Ian Trott – Chairman; Tel: 07981 850 025 |The only wheelchair basketball club in Leicestershire who compete in British Wheelchair |
|LEICESTER |Email: ian31@.uk |Basketball’s national leagues with four teams. Always looking for new players and volunteers.|
| |Wed: .uk | |
|Leicester-Shire and Rutland Inclusive Sports |Sandra Pugh, Disability Sports & PE Manager |Providing opportunities to shape the physical activity and sport landscape for people with |
|Association (LARISA) |Tel: 0116 289 4242 / 07710 436 410 |disabilities in Leicester-Shire and Rutland. Working in partnership to train coaches and |
|Ellesmere College |Email: spugh@ellesmere.leicester.sch.uk |deliver disability inclusive sports sessions. They develop leaders/volunteers to work in |
|LEICESTER | |clubs. |
|LE3 1BE | | |
|Leicester-Shire Rutland Sport (LRS) |Kate Scott, Sports Development Officer (Equity Delivery & Operations) |Set up by Sport England as the delivery system for supporting athletes, coaches, officials and|
|Loughborough University Science & Enterprise Park |Tel: 01509 564 867 or 01509 564 888 |volunteers to ensure national sport and physical activity resources have local reach. |
|3 Oakwood Drive |Email: k.scott@lboro.ac.uk |Throughout Leicestershire and Rutland, they offer training, events, courses and funding. |
|LOUGHBOROUGH |Email: lrsport@loro.ac.uk |Leagues cover Junior Division for mixed under 13’s; Youth Division mixed under 16’s; and |
|Leicestershire LE11 3QF |Web: |Adults Divisions mixed for over 16’s. |
|Leicester Penguins Multi Squad, Ibstock Leisure |Tel: Jill 01530 243 352 or |A Disability Swimming Hub Club at Ibstock Leisure Complex every Friday 6.30 – 8pm; Sessions |
|Complex, Ibstock Community College, | |also at Desford – Wednesday 6-7pm and at Wigston – Sunday 8.30-9.30am. For children of all |
|Central Avenue IBSTOCK |Richards 07552 406 690 |ages, and provide swimming coaches to help you swim, and help with equipment, etc. |
|Leicestershire LE67 6NE | | |
|Leicestershire and Rutland County FA |Tel: 0116 286 7828; mobile 07944 194 252 |Local Pan-Disability Team throughout Leicestershire for individuals with disabilities and |
|Holmes Park |Email:Phillippa.Bass@ |impairments for children and adults. Teams in Ibstock, Hinckley, Bristall, Melton, |
|Dog and Gun Lane |Disability Football Development Officer |Countersthorpe, Market Harborough, Leicester City, Oakham. Junior clubs in Syston, Cosby and |
|WHETSONE |NWL Ibstock United FC, Geoff Straw Tel: 07711 092 920; |Castle Donnington. |
|Leicester |Email: gstraw@stellaboy.co.uk | |
|LE8 6FA |Web: ibstockunited.co.uk | |
|Mosaic: Shaping Disability Services, |0116 231 8720, |Provide services part of the creation of new services, designed by disabled people. They have |
|2 Oak spinney Park, |Fax: 0116 231 2037, |a Self Directed Support Service (SDSS) which provides independent support for people who |
|Ratby Lane |Email: enquiries@mosaic1898.co.uk, mosaic1898.co.uk |receive direct payments/person budgets. They run a wide range of groups throughout week days.|
|LEICESTER FOREST EAST | |Their services include: information and advocacy, counselling, cre8ing opportunities – day |
|LE3 3AW | |services, and allotment project, Colton Care personal assistant agency, 2 bungalows in Norfolk|
| | |and narrow boat day trips. |
|Movers Theatre Company |Tel: 0116 252 2455 |Movers is the learning disabled Theatre Company for Leicester. A partnership project between |
|Embrace Arts centre Richard Attenborough Centre, |Email: arts-centre@le.ac.uk |Speakeasy Theatre Company, and Embrace Arts, the group was set up to provide performance |
|PO Box 138 |RNID Typetalk service: |opportunities for people with a learning disability who have some experience of drama and |
|Lancaster Road |18001 0116 252 2455 |performance. |
|LEICESTER | | |
|LE1 7HA | | |
|Mantel Arts |Tel: 01530 830 811 |Works with people of all ages and all walks of life; reaching out to groups through working in|
|Springboard Centre | |partnership with a whole range of organisations and venues. Artspire – an exciting multi-arts|
|Mantle Lane | |project for the benefit of adults with learning and physical disabilities in NW Leicestershire|
|COALVILLE | |is up and running at present. |
|Leicestershire | | |
|LE67 3DW | | |
|Phoenix Access Cinema |Box Office Tel: 0116 242 2800; |Film screenings for: Supported Environment Screenings for people with Learning Disabilities |
|Phoenix Square |Admin Tel: 0116 242 2820; |supported by VAL. Subtitled Screenings for Deaf and Hard of Hearing People supported by |
|4 Midland Street LEICESTER | |Action Deafness. Audio Descript Screenings for Blind and Visually impaired People supported |
|LE1 1TG |Web: .uk |by Vista. Autistic/Aspergers Spectrum Screenings. |
|Shepshed Dolphin Swimming Group |Jenny, Administrator Tel: 01509 561 791; |Providing exercise, hydrotherapy and fun for those with a disability or need. |
|29 Quantock Rise, SHEPSHED |Email: admin@.uk | |
|Leicestershire LE12 9JR | | |
|Speakeasy Theatre Company |Tel: 0116 283 6646 |A theatre in education company providing workshops, short courses, performances, and |
|Unit 16 Linwood Workshops | |interventions across the Midlands. The Company have specialist expertise in facilitating |
|Linwood Lane |Email: info@speakeasytheatre.co.uk |Schools, Youth Theatre and Disability projects with a focus on positive activities for |
|LEICESTER | |disadvantaged young people. |
|LE2 6QJ |Web: speakeasytheatre.co.uk | |
|Values Clubs |Tel: 0116 257 5044; |Clubs designed for people with learning disabilities to do fun activities whilst socialising |
|Voluntary Action Leicester |Email: mikaela.p@.uk |with their peers. Pool tournaments, games café, sports club, tea dance and daytime discos. |
|9 Newarke St |Web: valuessupport.co.uk | |
|LEICESTER LE1 5SN | | |
L Legal Services
|Name and address |Contact details |Description |
|In Home Legal Services Ltd |Tel: Office: 0845 056 857; |For advice on Wills – Lating Power of Attorney & Trust. |
|90 The Meadows, SHEPSHED |Tel: Home: 01509 507334; | |
|Leicestershire LE12 9QN |Email: christhomas125@live.co.uk | |
| |Web: inhomewill.co.uk/christine.thomas | |
|Victim Support |Tel: (0116) 253 0101; |Information on investigative and court procedures. |
|3rd Floor | | |
|Market Centre Offices |Email: | |
|11 Market Place, The Jetty, LEICESTER LE1 |leicester@victimsupport-.uk | |
|5GG | | |
|Legal Ombudsman | |Helps resolve your complaint about solicitors in England and Wales. |
|PO Box 15870 | | |
|TAMWORTH | | |
|Staffordshire B77 9LE | | |
|Trading Standards Service |Tel: 0116 252 6577; 0116 224 8009; |If you become a victim of doorstep crime or you need an advice, call trading standards |
|A3 New Walk Centre Welford Place |Fax: (0116) 305 8000 |service. |
|LEICESTER LE1 6ZG | | |
| |Email: trading.standarts@.uk | |
|Changing Places Campaign |Tel: 020 7696 6019; |A group of organisations working to support the rights of disabled people and visiting |
| |Email: ChangingPlaces@.uk; Web: changing- |public buildings. |
|Disability Rights UK |Tel: 0845 026 4748; |Provides information and training on all aspects of direct payments and independent living. |
|12 City Forum, |Textphone: 020 7587 1177; | |
|250 City Road |Web: | |
|LONDON EC1V 8AF | | |
| | | |
M Mental Health
|Name and address |Contact details |Description |
|Derbyshire Mind |Tel: 01332 345 966 |An independent local association joined to the national charity Mind, helping people with mental |
|3rd Floor, Kelvin House |Email: |health problems to voice their opinions; work to improve mental health services; and challenge the |
|RTC Business Park |enquires@.uk |stigma of being mentally ill to improve public understanding of mental health issues. |
|London Road |Web: .uk | |
|DERBY DE24 8UP |Opening hours: M - F 9 am to 5pm | |
|LAMP, Mental Health in Focus |Tel: 0116 255 6286 |Serving the mental health community of Leicester, Leicestershire and Rutland. Gathering experiences |
|65 Regent Road |Email: lamp@.uk |and opinions of people in mental distress and their carers’, to campaign for better practice and |
|LEICESTER |Web: .uk |improved services. |
|LE1 6YF | | |
|Leicestershire Partnership NHS Trust |Main hospital telephone: 01530 467 400 |They provide dedicated teams working with different aspects of mental health, for people in |
|Inpatient Care at Coalville Community Hospital |Web: |Leicester, Leicestershire and Rutland. These include: adult communities; autism service for adult |
|Coalville Community Hospital, Broom Leys Road |leicspart.nhs.uk/_OurServices-CommunityHospitals-CoalvilleCom|learning disabilities; child and adolescent mental health service (CAHMS); adult community mental |
|COALVILLE |munityHospital.aspx |health teams and acute wards; eating disorders for adult mental health service. See their website |
|Leicestershire LE67 4DE | |for the full list. |
|Mind – For Better Mental Health |Tel: 03001 233 393; |Local Minds support over 250,000 people in England and Wales. Services include crisis help-lines, |
|Mind Info Line, | |supported housing, drop-in centres, employment and training schemes, counseling and befriending. They|
|PO Box 277, |Email: info@.uk; |produce booklets and factsheets on mental health issues. |
|MANCHESTER | | |
|M60 3XN |Web: .uk | |
|Reach (Recovery, Equality, Action, Community & Hope) |Tel: 0116 254 7412 |A mental health support group for people who identify as Lesbian, Gay, Bisexual and Transgender, who |
|LGBT Centre | |meet 2nd & 4th Tuesday of the month, 6.30pm to 8.30pm. |
|15 Wellington Street LEICESTER LE1 6HH | | |
|Rethink Mental Illness |01530 276525, 0300 5000 927; |Leading the way to a better quality of life for everyone affected by severe mental illness. |
|Leicestershire County & Rutland Carer’s Service, Unit 8, |Email: info@ | |
|Whitwick Business Centre, Stenson Road, |Web: | |
|COALVILLE | | |
|Leicestershire LE67 4JP | | |
|Time to Change |Tel: 0116 295 7688; |Talking forum for mental health issues, to share experiences, get support and strengthen |
|Leicestershire Partnership NHS Trust, Lakeside House |Email Samantha.Wood@leicspart.nhs.uk |relationships. Running events and activities to for local people with mental health difficulties, |
|4 Smith Way, Grove Park |Web: time-to-.uk |their carers and communities. |
|ENDERBY, Leicester LE19 1SS | | |
|Worth-It Projects |Tel: 01530 835 155 or |Supporting young people (aged 13 to 25 years) to improve mental wellbeing. The Uk’s pioneering |
|C/O The Marlene Reid Centre |Tel: 01509 833 007 |provider of positive psychology coaching training, personal development programmes and coaching |
|85 Belvoir Road |Email: info@worth-itprojects.co.uk |interventions for vulnerable young people. |
|COALVILLE |Web: worth-itprojects.co.uk | |
|Leicestershire LE67 3PH | | |
| | | |
M Mobility
|Name and address |Contact details |Description |
|British Red Cross |Shop Tel: 0116 244 9094; |Provides practical advice and product information to help people continue living |
|Disabled Living Centre |Tel: 0845 054 7171 to ask about their services |independently. Offers a wide range of equipment suitable for older people and those with |
|113 Clarendon Park Road, LEICESTER |Email: dlcinfo@.uk; |disabilities. They have a Dial a wheelchair service, therapeutic care, fire and emergency |
|LE2 3AH | |support, first aid service and a community assessment team. |
|Mobile Mobility |Tel: 0116 269 3304; |Independent, family run business offering a friendly, personal service of a large range of |
|15 Town Square | |mobility scooters, chairs, stair-lifts and disability aids always in stock at our shops for |
|SYSTON | |fast delivery and fitting throughout Leicestershire. |
|Leicester LE1 1GZ | | |
| | | |
|Unit B4 Winchester Avenue |Tel: 0116 278 4422; | |
|Industrial Estate | | |
|BLABY |Web: mobile-mobility.co.uk | |
|Leicestershire LE8 4GZ | | |
|NWL Coalville Shop Mobility |Tel: 07982 706 286 |Selling a wide range of mobility equipment to assist people with mobility problems, and aids |
|Market Hall, New Broadway COALVILLE | |to improve daily living. Coalville Market – Tuesday and Friday. |
|Leicestershire LE67 3XB | | |
|Premier Mobility Coalville |Tel: 01530 838 299 |Specialists in personal mobility and scooters, including rise and recline chairs, bath lifts, |
|Thornborough Road |Web: |wheelchairs, scooters, walking aids and aids for daily living. |
|COALVILLE | | |
|Leicestershire | | |
| | | |
O Older Person’s Services
|Name and address |Contact details |Description |
|Age UK |Tel: 0800 169 6565 |Provides information and advice resources, run campaigns to raise awareness of issues |
|Lansdowne House | |affecting older people, sell commercial products to help people remain living at home, |
|113 Princess Road East LEICESTER |Web: .uk |independently, local coffee mornings, friendship groups, and run shops selling second hand |
|LE1 7LA | |items to raise funds. |
| |Formally known as Age Concern | |
|Age UK LeicesterShire and Rutland, Wellbeing Groups |Tel: 0116 222 0572 or 0116 222 0558 |Locally based wellbeing services for companionship and support for independent living. |
|Minster House |Email: enquiries@.uk |Other services include: information and advice; home help; handyman; respite breaks; |
|30 De Montfort Street |Web: .uk |befriending and insurance services. |
|LEICESTER LE1 7GD | | |
|Care & Repair (Leicester) Ltd |Tel: 0116 254 1121 |Voluntary organisation offering advice and practical help with home repairs, improvements |
|61 Evington Road LEICESTER |Email: christine.care_repair@ |and adaptations to people aged over 60 + and disabled people who own or privately rent their|
|LE2 1QG | |home. |
|Care and Repair England |Tel: 0115 950 6500 |Aims to improve the housing and living conditions of older and disables people. |
|C/o The Renewal Trust Business Centre |Web: careandrepair-.uk | |
|3 Hawksworth Street NOTTINGHAM NG3 2EG | | |
|Campaign to End Loneliness |Tel: 020 7012 1409. |They help organisations tackle loneliness; from small charities in your local area, your |
|(connections in older age) |General queries email info@.uk |local authority or large national charities and government departments. They offer the |
|3 Rufus Street |Web: |latest information based on research and examples of good practice from our supporters. You|
|LONDON | |can get involved in the learning network, be a volunteer or campaigner. |
|N1 6PE | | |
|Leicester Royal Infirmary Hospital Liaison Dementia |Tel: 0116 231 6925 / 07753 310 356 |The hospital based team of support workers provide information and guidance, 7 days a week, |
|Support Team |Jo Rodwell Dementia Support Manager; |to people living with dementia and those who support them. |
| |Sophie Tucker Dementia Support Worker | |
|Leicestershire Hospital Hamper 2 Home Scheme |County Hall Admin Team – Tel 0116 30 59243 Fax 0116 3057440 or |A pilot scheme funded by the County Council set up to provide free hamper of basic food |
|Neighbourhood & Home Watch |Email: Carol.Harris@.uk |supplies, delivered to vulnerable adults referred to the scheme, eg, elderly persons leaving|
|Beaumont Enterprise Centre |Web: .uk/news_and_events/ |hospital to an empty and un-provisioned home. |
|72 Boston Road |news/leicestershires_hospital_hampers_2_home_scheme/ | |
|Beaumont Leys |Neighbourhood Watch: Tel: 0116 229 3118. | |
|LEICESTER LE4 1HB |Email: enquiries@.uk | |
|Papworth Trust Home Solutions |Tel: 0116 279 0153; |Home adaptations, repairs and advice for older and disabled people. |
|Kibworth Business Park |Helpdesk 0300 333 6543; | |
|10 Nursery Court KIBWORTH HARCOURT Leicestershire |Email: homesolutions@.uk; | |
| |Web: .uk/homesolutions | |
|LE8 0EX | | |
T Travel and Transport
|Name and address |Contact details |Description |
|Arriva, Arriva Travel shop, |Tel: 0844 800 4411 |What to do if you have problems catching the bus. |
|St Margaret’s Bus Station, Gravel street | | |
|LEICESTER |Web: arrivabus.co.uk | |
|LE1 3AG | | |
|Ashby Community Transport |Tel: 01530 512456 |Transport for people who have difficulties getting around, eg, elderly, physical disabilities. You |
| | |need to book in advance and there is a small charge. |
|CentreBus |Tel: 0844 351 1120 |What to do if you have problems catching the bus |
|Customer Communications Officer, Centrebus Ltd |Web: | |
|102 Cannock street LEICESTER LE4 9HR | | |
|Coalville Yellow Cabs |Tel: 01530 833 962 |Private hire and hackney vehicles in Coalville and surrounding areas. Disability friendly, eg, |
|Suite 3A, Marlborough Square |Email: |wheelchair access |
|COALVILLE |enquiries@coalvilleyellowcabs.co.uk | |
|Leicestershire | | |
|LE67 3WD | | |
|Concessionary Travel |Email: customerservices@.uk |English National Concessionary Travel passes are valid for free travel throughout Leicestershire and |
|Leicestershire County Council | |the rest of England between 9.30 am and 11 pm on Mondays to Fridays and all day on Saturdays, Sundays|
|Customer Service Centre, Sustainable Travel Group |Tel: 0116 305 0002 |and bank holidays. Rail operators offer Senior and Disabled Persons’ Railcards. These give a |
|County Hall |Fax: 0116 305 0006 |discount on rail travel throughout the country as well as locally. Details of these can be found at |
|GLENFIELD |Minicom: 0116 305 0007 |senior-railcard.co.uk and disabledpersons-railcard.co.uk. |
|Leicester LE3 8ST | | |
|Kinchbus Limited |01509 815 637 |What to do if you have problems catching the bus |
|Sullivan Way | | |
|Swingbridge Road, LOUGHBOROUGH Leicestershire LE11 |Web: kinchbus.co.uk | |
|5QS | | |
|First Leicester |Tel: 0845 602 0121 |What to do if you have problems catching the bus |
|Travel shop, 2Charles Mall, Haymarket shopping centre, | | |
|Charles street |Web: ukbus/leicester | |
|LEICESTER | | |
|LE1 3YE | | |
|Macpherson Coaches |Tel: 01530 414 101, 01530 270 226; |Bus service and bus holidays |
|4 Brook street |Web: macphersooncoaches.co.uk | |
|ASHBY-DE-LA-ZOUCH | | |
|Leicestershire LE65 1AH | | |
|Paul S Winson Coaches |Tel: 01509 232 354 |What to do if you have problems catching the bus |
|The Coach Station |Web: winsoncoaches.co.uk | |
|Royal Way, Belton Park LOUGHBOROUGH Leicestershire | | |
|LE11 5XR | | |
|Swift Valley Coach Travel |Web: |Provides luxury travel which you can hire. |
|Swadlincote Community Transport |Tel: 01530 550 764 |Transport for people who have difficulties getting around, eg, elderly, physical disabilities. You |
| | |need to book in advance, and there will be a small charge. |
| | | |
U Utility Services
|Name and address |Contact details |Description |
|Consumer Council for Water | |Independent voice for customers of water and sewerage companies. It provides advice on making |
|1st floor, Victoria Square House, Victoria Square, |Tel: 0845 039 2837 |a complaint against the service providers and its website has answers to frequently asked |
|BIRMINGHAM B24AJ |Email: enquiries@.uk |questions. |
|Severn Trent Water |Tel: 0845 7 500 500, |Bogus callers, don’t let them in. |
|2297 Coventry Road |Email: customer.relations@severntrent.co.uk | |
|BIRMINGHAM | | |
|B26 3PU | | |
| | | |
V Volunteering
|Name and address |Contact details |Description |
|Citizens’ Eye |John Coster |Enables community minded people in Leicester and Leicestershire to become ‘Community Reporters’. It |
|Community News Agency |Tel: 07734 305 595 |provided a news platform for their current and relevant news to the third sector. They run a Media |
|243 Aylestone Road |Email: editor@ |Café, hosted at The Chapel Cafe, Bishop Street, Leicester. They run events and training and provide |
|LEICESTER |Web: |a consultancy service – they are the media partner with Choice Unlimited. |
|LE2 7QJ | | |
|Enrych Leicestershire & Derbyshire |Tel Colin Edis: 01530 832 926 |Looking beyond disability. Volunteers to work with people with disabilities, as befrienders. |
|Marlene Reid Centre COALVILLE |or 07966 845 033; | |
|Leicestershire |Web: .uk | |
|LE67 3PH | | |
|Leicestershire Cares |Tel: 0116 275 6490 |They bring businesses and communities together, for the benefit of all, through employee |
|42 Tower Street |Fax: 0116 275 6495 |volunteering. They provide volunteering opportunities for companies looking to get involved with |
|LEICESTER |Email: info@leicestershirecares.co.uk |communities in Leicestershire & Rutland. Projects include: |
|LE1 6WT |Web: leicestershirecares.co.uk |Supporting pupils with literacy, numeracy and employability skills. |
| | |Providing support for communities through practical group projects. |
| | |Supporting the rehabilitation of offenders. |
| | |Supporting homeless people by breaking the cycle of ‘no home, no job’. |
| | |Helping young people who have been in care on to the next steps in life. |
|Local Offer Leicester |Glen Sutton Local Offer Development Officer |For children and young people between 0-25 years old with special education needs and disabilities |
|A Leicester City Council project |Tel: 0116 257 5026 |(SEND) to help the find out about available services to them across education, health, social care |
|Voluntary Action Leicestershire VAL) |Email: info@.uk |and the voluntary sector. |
|9 Newarke St |Web: .uk | |
|LEICESTER LE1 5SN | | |
|Voluntary Action Leicestershire VAL) |Tel: 0116 257 5050; |Provide services to parents, people with learning disabilities and the general public, by helping |
|9 Newarke St |Fax: 0116 257 5059 |people to volunteer and successfully run community groups, and running training courses, plus support|
|LEICESTER |Email: helpline@.uk |for job hunting, travel training and volunteering. |
|LE1 5SN |Web: .uk | |
| | | |
National Organisations
|Name and address |Contact details |Description |
|A4E |Tel: Customer Services – 0800345666 |The second largest provider of Direct Payments services in the UK, offering services which |
|Independent Living Services |Or 0114 289 4751 |empower people with disabilities and long term illnesses to take control of their personal care |
|Queens House |Email: customerservices@a4e.co.uk |and lead independent lives. They offer advice on: brokerage, advocacy, short breaks, managed |
|105 Queen Street |Web: |accounts, direct payments, personal budgets, payroll, emergency carers’ support service and |
|SHEFFIELD | |personal health budgets. |
|S1 1GN | | |
|AAT (GB) Ltd |Tel: 01978 821 875 |Providers of powered mobility and cargo stair climbing solutions for people with limited |
|The Stair climber People |Fax: 01978 821 913 |mobility and people with life limiting disabilities, eg, parkinsons, cerebral palsy, arthritis, |
|Community Enterprise |Email: sales@ |spinal injury, etc. |
|Centre |Web: | |
|Office 3, Well Street | | |
|Cefn Mawr | | |
|WREXHAM | | |
|LL14 3YD | | |
|Action on Hearing Loss |Tel: 0121 450 8980 | |
|Regency House |Email: information.midlands@.uk | |
|97-107 Hagley Road |Web: .uk | |
|BIRMINGHAM | | |
|B16 8LA | | |
|Age Uk |Products and services Tel: 0800 169 8800; Shops Tel: 0800 121 7481; |Provide an online information and advice service. Run shops to raised funds for their work. |
|6th Floor, Tavis House, |Information, advice and local contacts – Tel: 0800 169 2939 | |
|1-6 Tavistock Square, LONDON | | |
|WC1H 9NA | | |
|Allied Healthcare |Tel: 07980 781 604 |Give people the chance to continue living at home. Provide home care and carers. |
|Beaconsfield Court |Email: louisechamberlain@ | |
|Baconsfield Road |Web: | |
|HATFIELD | | |
|Hertfordshire AL10 8HU | | |
|Alzheimer’s Society |Tel: Helpline – 0300 222 11 22 |Online advice service for dementia information and support. Helping those who live with dementia|
|Devon House |London Reception: 020 7423 3500 |and those who care for someone with dementia. |
|58 St Katharine's Way |Email enquiries@.uk | |
|LONDON |Web: .uk | |
|E1W 1LB | | |
|Arthritis Care |Tel: 0808 800 4050 |Provides clear information about arthritis, runs self management programmes for people with |
|18 Stephenson Way LONDON |Email: helplines@.uk |arthritis and has a network of branches and groups |
|NW1 2HD | | |
|Breast Cancer Care Centres |Central office: 0845 092 0800; |Free Services for people affected by breast cancer. |
|5-13 Great Suffolk Street LONDON |East Midlands and the North of England: 0845 077 1893; | |
|SE1 0NS |nrc@.uk ; info@.uk | |
|British Dyslexia association |Tel: 0845 251 9004 |Helps people with dyslexia finds easy solutions which are inexpensive to the person with |
|Bracknell beeches, old Racknell lane | |dyslexia. |
|BACKNELL |Email: training@.uk | |
|RG12 7BW | | |
|British Heart Foundation |Tel: 0300 330 3311 |Provides information and support for people with a heart condition. |
|Greater London House | | |
|180 Hampstead Road LONDON |Web: .uk | |
|NW1 7AW | | |
|Cando Holidays |Tel: 0800 298 3052 |Specialises in personally inspected UK holiday accommodation for people with disabilities. They|
|Charles Robert Office Park |Lisa Newton – Managing Director |offer UK holidays, and help you find the best suited accommodation to suit your disability and |
|Charles Street |Email: lisa@ |for your family and carer. |
|HORBURY |Web: | |
|Wakefield | | |
|WF4 5FH | | |
|Care Home Selection Ltd |Tel: 0121 362 8840: fax: 0121 362 8849 | |
|10 King Edward’s Court |Email: enquiries@carehomeselection.co.uk | |
|King Edward’s Square |Web: carehomeselection.co.uk | |
|SUTTON COLDFIELD |Local co-ordinator Dilys Mallett tel: | |
|West Midlands |07949 170 570 | |
|B73 6AP | | |
|Care Quality Commission |Tel: 0300 061 6161 |The national independent regulator of all health and social care services in England, including |
|Citygate, Gallowgate, |Email: enquiries@.uk |NHS and private hospitals, dentists, ambulance services and home care agencies. |
|NEWCASTLE UPON TYNE |Web: .uk | |
|NE1 4PA | | |
|Carers UK |Advice line: Tel 0808 808 7777; |The voice of carers in the UK. A national organising offering advice, support and help for |
|20 Great Dover Street |Email: adviceline@; |carers, including an online carers forum, newsletters, running events, and benefits advice on a |
|London |Web: |local level. |
|SE1 4LX | | |
|CHANGE |Tel: 0113 388 0011; |A national human rights organisation led by disabled people, to campaign, run projects, research|
|Unit 11 |Email: info@ |issues, publish and use the findings to influence their work, deliver training and co-produce |
|Shine |Web: |easy read resources / information about issues affecting people with learning disabilities. They|
|Harehills Rd | |provide training packages, resources, work with mainstream services to help them provide |
|LEEDS | |services which are easy to access for people with learning difficulties. |
|LS8 5HS | | |
| | | |
|Consumer Credit Counselling Service, Wade House, |Tel: 0800 138 1111 |Provides free advice for people in financial difficulty. |
|Merrion Centre | | |
|LEEDS LS2 8NG |Web: cs.co.uk | |
|Contact a Family |National Free-phone helpline 0808 808 3555, Monday-Friday, 9.30am-5pm |The only national charity, which exists to support the families of disabled children whatever |
|East Midlands Team Prospect Hall |Email: helpline@.uk |their condition or disability. The East Midlands team offers: |
|12 College Walk |Web: .uk |help for families to find out what's available locally |
|SELLY OAK |Jan Eastwood, Fran Dancyger or Sarah Murphy 0121 415 4624 |details of local parent support groups |
|Birmingham |Email: eastmidlands@.uk for local events, workshops, advice or |guidance for support groups and forums to help them to reach and involve parents |
|B29 6LE |join our mailing list. |training for children's centres to help them reach and involve families with disabled children |
| |Pam Johnson 07908813582 |resources for professionals to help them point families to the right local services. |
| |Email: pam.johnson@.uk For local information and enquiries. | |
| |Cheryl Elliott, 01332 557 975 |They cover Derbyshire, Leicestershire, Lincolnshire, Nottinghamshire, Northamptonshire and |
| |Email: cheryl.elliott@.uk for local information, and to find |Rutland. |
| |out more on parent carer participation and help for forums. | |
| |London HQ: Tel: 020 7608 8700 |They offer relevant, up-to-date and validated information on hundreds of medical conditions, |
| |Fax: 020 7608 8701 |causes, symptoms, treatment, what support is available, and what benefits you are entitled to. |
| | | |
| | | |
| | | |
| | | |
|HQ: 209-211 City Road | | |
|LONDON EC1V 1JN | | |
|Diabetes UK |Tel: 0845 120 2960 |Provides information, support and services to help people manage their diabetes |
|Macleod House |Email: careline@.uk Web: .uk | |
|10 Parkway | | |
|LONDON NW1 7AA | | |
|Disability Law Service |Tel: 0207 791 9800 |Provides legal information and advice to disabled people. |
|39-45 Cavell Street |Textphone: 0207 791 9801 | |
|LONDON E1 2BP |Web: .uk | |
|Disabled Living Foundation |Tel: 0845 130 9177; |Provides advice and information on disability equipment and assisted products. |
|380-384 Harrow Road, LONDON |Textphone: 0207 432 8009; | |
|W9 2HU |Email: helpline@.uk; | |
| |Web: .uk | |
|Disability Network |Tel: 0207 183 7548 |Dedicated to promoting equality for disabled people in the UK. Providing advice and support on |
|Essential Media Communications Ltd |Email: |employment, housing, living independently, dating, travel and healthy lifestyle. |
|6th Floor, 223 Regent Street |advertising@disabilitynetwork.co.uk | |
|LONDON |Web: disabilitynetwork.co.uk | |
|W1B 2QD | | |
|Fish Insurance |General enquires: Tel: 0500 432 141 |Offers insurance for the disabled, elderly and people with mobility issues. Cover can be |
|2-4 Riversway Business Village |Fax: 0845 340 2180 |brought for: disabled car, independent living, adapted home, mobility scooter and equipment, |
|Navigation Way |Email: admin@fishinsurance.co.uk |carer and PA and travel insurance. |
|PRESTON |Web: fishinsurance.co.uk | |
|PR2 2YP | | |
|i-decide |Tel: 01733 213 499 (voice/text) |They offer support services to help people with physical and learning difficulties, and mental |
|John and Lucille van |Support helpline: 0800 542 7199 |health issues to live the lives they want by providing: support planning and brokerage, getting |
|Geest Place |Email: info@i-decide.co.uk |a job, managing accounts, finding a care agency and personal assistants. They offer training for|
|Cygnet Road |Web: i-decide.co.uk |personal assistants and employers. |
|HAMPTON | | |
|Peterborough | | |
|PE7 8FD | | |
|Independent Lives |Help line: 08456 0123 99 or |They provide information, advice and support to disabled people, their families, carers and |
|North Suite, Second Floor |01903 219482 |professionals. Their services include: direct payments, recruitment solutions, payroll, banking,|
|Southfield House |Text Phone: 01903 823173 |personal health budgets, lend a hand and integrated advocacy. |
|11 Liverpool Gardens |Fax: 01903 227811 | |
|WORTHING |Email: info@ | |
|West Sussex BN11 1RY |Web: | |
|MPS Mailing Preference Service |Tel: 0845 703 4599; |The Mailing Preference Service is for everyone who wants to be removed from most mailing lists |
|Freepost 29LON20771, LONDON W12 0ZT | |in the UK. |
| |Web: .uk | |
|Motability |Tel: 0845 456 4566 |Enables disabled people to exchange their high-rate mobility component of disability living |
|City Gate House |Textphone: 0845 675 0009 |allowance or their war pensioners’ mobility supplement to obtain a new car, wheelchair or |
|22 Southwark Bridge Road |Web: motability.co.uk |scooter. |
|LONDON SE1 9HB | | |
|Multiple Sclerosis Society |Tel: 0808 8008 0000; |Provides advice to people affected by multiple sclerosis. |
|MS National Centre | | |
|372 Edgware Road |Web: .uk | |
|LONDON NW2 6ND | | |
|Ofcom |Tel: 0207 981 3000 |Independent organisation that regulates broadcasting, telecommunications and wireless services |
|Riverside House, |Email: contact@.uk; |in the UK. They can investigate unfair practice and take action to protect consumers. |
|2a Southwark Bridge Road |Web: .uk | |
|LONDON SE1 9HA | | |
|Relatives and Residents Association, 1 The Ivories |Tel: 02073598136; |Supports care home residents and their relatives, and operates a helpline and has a network of |
| |Email: info@; |local groups. |
|6 – 18 Northampton Street LONDON |Web: | |
|N1 2HY | | |
|Royal National Institute of Blind people (RNIB) |Tel: 0303 123 9999 |Provides a range of services, advice and information, including leaflets and publications, |
|105 Judd Street |Email: helpline@.uk |vision hotels, emotional support, eye clinic, drop in centres and shops, technology, independent|
|LONDON |Web: .uk |living, etc, and have local Action Teams, throughout the country. |
|WC1H 9NE | | |
|Scope – About Disability |Tel: 0808 800 3333 |They provide free, independent and impartial information and support to make this country a |
|6 Market Road |Email: helpline@.uk |place where disabled people have the same opportunities as everyone else. |
|London | | |
|N7 9PW | | |
|Shelter |Tel: 08088004444 Eemail:info@.uk |Provides telephone advice to people with housing problems about tenancy rights, homelessness and|
|88 Old Street | |repairs. |
|LONDON | | |
|EC1V 9HU | | |
|Signature (for the deafblind) |Tel: 0191 383 1155 |They are a leading awarding body for qualifications in deaf and deafblind communication |
|Mersey House |Text: 07974 121 594 |techniques, and they lobby the government for improved access for deaf and deafblind people. You|
|Mandale Business Park |Fax: 0191 383 7914 |can study their qualifications at around 500 locations across the UK, from beginner level to |
|BELMONT |Email: enquiries@.uk |professional level. |
|Durham |Web: .uk | |
|DH1 1TH | | |
|Sky Badger |Contract through Website |They find help and adventure for disabled children and their families in the UK, everything from|
|46 Everton Road | |disabled sports clubs to sibling groups to ‘make a wish’ charities and tell families about them |
|Potton |Email: team@skybadger.co.uk |though our website, social media platforms, videos, information packs and e-helpdesk. |
|SANDY |website: skybadger.co.uk | |
|Bedfordshire | | |
|SG19 2PA | | |
|Social Care Solutions |Tel: 0115 963 0255 |Supported living services for adults with a learning disability, complex needs, autistic |
|Derbyshire and Nottinghamshire Branch |Email: notts@ |spectrum conditions, mental health needs and/or challenging behaviours. Individual support or |
|Office 4f & 7 | |small friendship groups; support in shared houses, clustered accommodation or in their own home |
|Ben Arran House | |to help people live independently as possible. They also have branches in Bedford, |
|Wigwam lane | |Cambridgeshire, Hertfordshire, Northamptonshire, Peterborough and South Bedfordshire. |
|HUCKNALL | | |
|Nottinghamshire | | |
|NG15 7SZ | | |
|Swanswell |T.01788559400 F.01788559419 |A national alcohol and drug charity that helps people change and be happy. |
|Hilton House, Suit 5 Corporation Street |Web: | |
|RUGBY | | |
|Warwickshire CV21 2DN | | |
|The Court of Protection |Tel: 03004564600; |Created under the Mental Capacity Act 2005, the Court of Protection makes decisions, and |
|Archway Tower | |appoints other people to make decisions. |
|2 Junction Road |Web: .uk | |
|LONDON N19 5SZ | | |
|The Silver Line |Supporter Care telephone: 020 7224 2748 |The Silver Line is a confidential, free helpline for older people across the UK, open every |
|Minerva House |Head office Tel: 020 7224 2020 |day and night of the year. Trained helpline staff offer: Advice, information, and friendship; |
|42 Wigmore Street |Email: info@.uk |they link callers to local groups and services; offer regular befriending calls; protect and |
|LONDON |Web: .uk |support those who are suffering abuse and neglect. |
|W1U 2RY | | |
|The Stroke Association |Tel: 0303 303 3100 |Provides community support in some areas and provides patient leaflets for people affected by |
|Stroke House | |strokes. |
|240 City Road |Email: info@.uk | |
|LONDON |Web: .uk | |
|EC1V 2PR | | |
|The Telephone Preference Service Ltd (TPS) |Registration Tel Number: 0845 070 0707, |How you can stop unwanted telephone sales calls. |
|DMA House |Fax Registration number: 0845 070 0706 | |
|70 Margaret Street |Email: tps@.uk | |
|LONDON W1W 8SS |Web: .uk; | |
| | | |
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Supporting disabled people in NW Leicestershire
Help and care for disabled people
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