AC Normal Template - DMS



|To: |Kenneth Granger |

| |Department of Management Services |

|From: |Paul Lavery |

| |Accenture |

|Submittal Date: |May 8, 2003 |

|Due Date: |May 8, 2003 |

|Subject: |Transmittal of Deliverable 12, 73, and 115 |

DELIVERABLE NUMBER/NAME: #12 CHANGE MANAGEMENT PROCESS

We are pleased to submit the attached deliverable for your approval. This deliverable represents an on-going activity. It identifies the change management process the Accenture team utilizes for the project. We are providing this material in a soft copy, and can provide a hard copy upon your request.

Deliverable 12, Change Management Process:

• 050603_Change Management Process—Final.doc

In the same context as Deliverable #12, Deliverables # 73 and 115 also represent the Risk Management process we will use for the duration of the project. We respectfully request that the acceptance of Deliverable # 12 will also equate to the acceptance of Deliverables # 73, and 115.

We respectfully request all of the Department’s issues or concerns be provided to the Accenture team in writing within 5 business days (May 15, 2003) to Paul Lavery at paul.m.lavery@.

Please indicate your approval and acceptance of this deliverable, on behalf of the Department, by signing and returning the attached Deliverable Approval sheet to Paul Lavery within the 5 business day review period.

Because there are dependencies that exist between the deliverables, it will be necessary to notify Paul Lavery immediately if the Department feels that the review period will exceed 5 business days. In this situation, please provide an update to Paul Lavery, via e-mail, indicating the reason for the delay, as well as the date by which the project team will receive feedback.

Should the Department wish to post this deliverable online, please indicate this request in an e-mail message to Paul Lavery. Upon receipt of such e-mail, we will work with the Marketing and Communications team to proceed with such posting as soon as reasonably possible.

Deliverable Approval Sheet

Deliverable # 12, CHANGE MANAGEMENT PROCESS

By signing this Deliverable Approval Sheet, the Department acknowledges and agrees that it has carefully reviewed Deliverable # 12 and agrees that Deliverable # 12 satisfies all applicable specifications and other requirements of the Agreement. The Department hereby accepts Deliverable # 12 in fulfillment and completion of the Agreement with respect to Deliverable # 12 requirements. The Department also acknowledges that acceptance of Deliverable # 12 equates to acceptance of Deliverables # 73 and 115.

Deliverable # 12, CHANGE MANAGEMENT PROCESS

|Kenneth Granger | | |

| |Name |Date |

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