The Project Diva - Project Management Resource Center
Retail Store Opening: Work Breakdown Structure
1. Project Management
2. Requirements definition
1. Target market definition
2. Location
1. Utilities
2. Sanitation services
3. Space
4. Staffing
3. Site Selection
1. Zoning and planning
2. Contract / lease
4. Store Design
1. Security system
2. Interior
1. Architectural drawings
2. Lighting
3. Furnishings
4. Art
5. Paint / color schemes
6. Floor space / In store displays
7. Window displays
8. Communications network
3. Exterior
1. Architectural drawings
2. Lighting
3. Signage
4. Landscaping
5. Parking
5. Build out
1. Construction
1. Bid process
2. Vendor selection
3. Interior
1. Secure offices
2. Bathrooms
3. Cashier counters
4. Customer service area
5. Employee area
6. Secure storeroom
4. Exterior
1. Employee area
5. Utilities
1. Electrical
2. Gas
3. Water
4. Sewer
6. Communications Network
1. Bid process
2. Equipment purchase and acquisition
1. Vendor selection
2. Vendor contracts
3. Cabling
4. Internet connectivity
5. Phone system
6. Application implementation
1. Point of Sale
2. Inventory management
1. Integrate SKU data
7. Quality review
1. Code compliance
2. Occupancy certificate
3. Head office review
8. Staffing
1. Advertising
2. Interviewing
3. Hiring
4. Training
9. Merchandising
1. Assemble displays
2. Price ticketing
3. SKU scan
4. Display merchandise
5. Gift cards / gift certificates
6. Display store policy
10. Building Maintenance
1. Housekeeping
2. Insurance
11. Marketing
1. Staff business cards
2. Branded shopping bags
3. New location updates
1. Catalog
2. WWW
3. Print media
12. Grand Opening
1. Special guest invitations
2. Advertising
3. Catering
4. Entertainment
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