Successful CRM Solutions Delivered to Small Businesses ...

Working for CSX since 1998, Vicki Burton has made a long journey from her days as business analyst for Y2K to the, now, director of CRM. Now working on CRM for three years, Burton notes, “What I like most about it is that we get to work with our end users to deliver a CRM solution that has a real impact on our business… ................
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