SALES-CLOUD-CONSULTANTQ&As

[Pages:5]Vendor:Salesforce Exam Code:SALES-CLOUD-CONSULTANT Exam Name:Salesforce Certified Sales Cloud

Consultant

Version:Demo

QUESTION 1 Universal containers sells two products that each have a unique sales methodology. A few of the sales stages overlap between the selling methodologies, but are unique to just one of the methodologies. What element must be configured to support both selling methodologies? Choose 3 answers A. Two sales processes B. Two page layouts C. Two record types D. Two sets of opportunity stages Correct Answer: ABC

QUESTION 2 Cloud Kicks wants to implement team selling to share differing levels of access to Accounts and associate records, such as opportunities, contracts, and case, based on team member responsibilities. Which capability should the consultant recommend? A. Opportunity Teams B. Role hierarchy C. Account Teams D. Sharing rules Correct Answer: C

QUESTION 3 Which of the following steps accurately describe the process map in sales and marketing organizations? A. Lead generation, lead qualification, revenue management (forecasting) B. Lead generation, revenue management (forecasting), lead qualification C. Lead generation, lead qualification, opportunity conversion D. Lead generation and qualification, opportunity conversion, revenue management (fore casting) Correct Answer: A

QUESTION 4 Cloud Kicks uses an external ERP application to process its orders. This ERP application needs to receive data about Opportunities when the Opportunity closes. Which two solutions should the Consultant recommend? Choose 2 answers A. Single Sign-on B. Connected App C. RESTCallout D. Outbound Message with Workflow Rules Correct Answer: CD

QUESTION 5 You want to sync a new quote with its opportunity, but an old quote is already syncing. What should you do first? A. Open new quote detail page so you can start syncing process B. Check the syncing checkbox for new quote in the quote related list on the opportunity C. Uncheck the syncing checkbox for the old quote D. Stop the syncing for the old quote Correct Answer: D

QUESTION 6 After a successful implementation of Sales Cloud at Universal Containers, sales management wants to add a new Negotiation stage immediately prior to the Closed stage. After adding the stage, a user reports that some Opportunities are missing from quarterly forecasts. How should the consultant resolve this issue? A. Create a new forecast and include the new sales stage. B. Use forecast adjustments to correct the forecast. C. Edit the Forecast Category field to reflect the proper category for the new stage. D. Create a report to track Opportunities in the Negotiation stage. Correct Answer: B

QUESTION 7 Place the following steps in the correct order to set up Salesforce for Outlook: A. Users and profiles must be assigned to an Outlook configuration B. Users must begin syncing records across platforms C. Salesforce for Outlook must be downloaded to the machine D. An Outlook configuration must be created. Correct Answer: ABCD

QUESTION 8 Northern Trail Outfitters allows its sales representative to negotiate up to a 1 discount for their opportunities. Discounts greater than 1 must be sent to their Regional Sales Manager (RSM) for approval. Discounts greater than 15% must also be sent to the Regional Vice President (RVP) for approval. Which approach would satisfy these requirements? A. Create two approval processes one for RSM and one for RVP. B. Configure an approval process for the RSM and workflow for the RVP. C. Configure a workflow approval task and email to RSM and RVP. D. Create two step approval processes for the RSM and RVP as approvers. Correct Answer: D

QUESTION 9 Cloud Kicks has identified the KPIs it wants to track for the year. The inside sales team wants a visual way to see the team\\'s progress for the year. What should the consultant recommend to meet the requirement? A. Modify a report based on KPIs. B. Set up a dashboard with the KPI reports. C. Set up a Path based on the KPIs. D. Install a KPI Tracker app from the AppExchange. Correct Answer: B

QUESTION 10

Customizable Forecasting must be enabled by support. A. True B. False Correct Answer: B

QUESTION 11 The enterprise architect for cloud Kicks wants to understand how objects in sales cloud are connected to one another. Which two approaches should a consultant use to help the architect? Choose 2 answers A. Explain the types of object relationships in Salesforce. B. Use Schema Builder to show a visual of related objects Correct Answer: AB

QUESTION 12 UC needs to have opportunity discounts approved by the senior management team. The appropriate approver is dynamically determined based on the requestor\\'s region and the opportunity\\'s account type. Which solution should be recommended to support these requirements? A. Allow the requestor to select the appropriate approver prior to submitting the record for approval. B. Automatically populate the delegated approver based on the requestors region and opportunity account type. C. Create a workflow approval task as the first step in the approval process to assign the approver. D. Use Apex to populate a user lookup field for the approval process based on an approval matrix. Correct Answer: D

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