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Learning & Development Administrator – Blackrock Co Dublin

The Alzheimer Society of Ireland is the leading dementia specific service provider in Ireland.

The Alzheimer Society of Ireland works across the country in the heart of local communities providing dementia specific services and supports and advocating for the rights and needs of all people living with dementia and their carers’.

Our vision is an Ireland where people on the journey of dementia are valued and supported.

A national non-profit organisation, The Alzheimer Society of Ireland advocates, empowers and champions the rights of people living with dementia and their communities to quality support and services.

The ASI is currently recruiting a Learning and Development Administrator to be based in National Office, Temple Road, Blackrock, Dublin who will report to the Head of Human Resources, Learning and Development. This role will initially be based remotely.

The Learning and Development Administrator is a key member of the Learning and Development Team.

The purpose of the post is to support the organisation and delivery of training courses, some of these duties include:

• Coordinating online / blended programmes (OSG, HBC and LSDC): setting dates for courses and allocating tutors to each programme

• Supporting tutors as they deliver online programmes and coordinating of online programmes

• Moodle administration duties such as adding new users to Moodle Workplace, enrolling users and monitoring Moodle Workplace usage and running regular reports

• Running training reports from Salesforce

• Ensuring the Learning and Development system is kept up to date by uploading qualifications & training certificates received by staff.

• Assist in booking external training and ASI face to face training

The successful candidate should have a minimum of 2 years’ experience working in an administration role with experience using databases. Experience using Salesforce, virtual training systems and Moodle is highly desirable.

The Learning and Development Administrator should have the ability to multitask and experience of working in a busy and varied role where the ability to prioritise workload is essential, with strong IT skills and experience of working with Microsoft Office packages.

Salary will commensurate with the care sector, and dependent on relevant experience.

This is a fixed term, 12 month contract.

If you are interested in applying for this post, please submit a full and up-to-date CV and covering letter explaining why you feel you could undertake this role and send it to recruit@alzheimer.ie

A full job description is available on the Career Section of The ASI website alzheimer.ie

Closing date for applications is: 08 November 2020

The Alzheimer Society of Ireland is an Equal Opportunities Employer.

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JOB DESCRIPTION & PERSON SPECIFICATION

Learning and Development Administrator

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|JOB DESCRIPTION |

|Job Title: Learning and Development Training Administrator |Job Holder: |

|Job Location: National Office, remote until further notice |Reports to: Head of HR, Learning & Development |

|Purpose of Position: |

|The Learning and Development Administrator is a key member of the Learning and Development Team. |

|The purpose of the post is to support the organisation and delivery of training courses, both internally and externally, and also to input and maintain |

|training related data on Salesforce and Moodle. |

|Main Duties and Responsibilities: |

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|Moodle Workplace related tasks |

|Coordinating online / blended programmes (OSG, HBC and LSDC): setting dates for courses and allocating tutors to each programme |

|Supporting tutors as they deliver online programme |

|Ensure all tutors have adequate support as they deliver online video meetings |

|Coordinating live video meetings |

|Adding new users to Moodle Workplace |

|Enrolling users to Moodle Workplace courses and programmes and monitoring usage |

|Running reports for Moodle Workplace on a regular basis |

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|Salesforce |

|Running training reports from Salesforce |

|Uploading qualifications and training certificates received by staff |

|Creating training events in different locations |

|Running monthly reports on training compliance as directed |

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|Organising training events |

|Assist in booking venues for external and internal training |

|Assist in organising ASI face to face training nationwide |

|Assist in sourcing and delivery of training equipment |

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|Input Training Data |

|Uploading and monitoring of participant data onto Salesforce database |

|Creating training event records on Salesforce |

|Uploading qualifications and training received by staff and stakeholders onto Salesforce |

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|General Administration Support |

|Answering general queries over the phone and email |

|Drafting and sending correspondence to training course participants via email and post |

|Assisting in the ordering of stationary supplies |

|Maintaining stock of handouts and paperwork for various courses |

|Ordering course materials from suppliers as necessary |

|Photocopying training materials as directed by staff in the Department |

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|Project Work |

|To participate in project work with Training Manager/ Learning and Development Business Partner as required |

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|The above statements are intended to describe the general nature and level of work required from this position. They are not intended to be an |

|exhaustive list of all responsibilities and activities required. The holder of this position is required to respond with a flexible approach when tasks|

|arise which are not specifically covered in this job description. |

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|PERSON SPECIFICATION: |

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|Required Knowledge / Experience: |

|Minimum of 2 years’ experience working in an administration role |

|Working knowledge of virtual training systems, Moodle highly desirable |

|Experience of using databases, Salesforce desirable |

|Experience of working with Microsoft Office packages |

|Ability to multitask and experience of working in a busy and varied role where the ability to prioritise workload is essential. |

|Experience working in a similar industry |

| |

|Skills/Competencies: |

|Excellent IT skills |

|Excellent keyboard skills for fast and accurate data entry |

|Very good attention to detail |

|Results focused with strong organisational skills. |

|Very strong Interpersonal skills. |

|Excellent verbal and written communication skills. |

|Warm and empathetic phone manner for dealing with clients |

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|KEY RELATIONSHIPS |

|Internal |External |

|Training Manager |General public but especially family carers of loved ones with dementia |

|Learning and Development Business Partner |Agencies and suppliers. |

|Stakeholder Training and Compliance Officer |External training and development contacts |

|Learning and Development Department |Local community contacts |

|HR Department | |

|ASI Service Managers | |

|Operations Administrators | |

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