Salesperson Job Description - Waffle House Tulsa

[Pages:1]JOB DESCRIPTION

SALESPERSON

PURPOSE AND NATURE OF THE JOB To ensure total Customer satisfaction and provide friendly, courteous, and efficient service.

SPECIFIC RESPONSIBILITIES Greeting Customers, taking orders, writing up and totaling orders, calling out orders to Grill Operator, picking up and delivering orders to Customers, bussing tables, and washing dishes. Performs side work such as refilling salt and pepper shakers, sugar, napkins and condiments. Cleans all areas used including silverware holders and pie racks.

GENERAL DESCRIPTION OF ESSENTIAL FUNCTIONS

DESCRIPTION OF MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS USED Dishwasher, towels, broom, dust-pan, mop, pens/pads, window cleaner, cash register, coffee machine, soda dispensers, refrigerators, squeegee, steam tables, telephone.

SKILLS NEEDED

? A working understanding of the English language sufficient to allow for the service of English-speaking Customers and

the communication of necessary information with other Associates.

? Reading, writing, math skills, memory and organizational skills

WORK ENVIRONMENT ? Primary Work Site: Inside ? 99%. ? Hazards: Wet floors, hot oil, burns from equipment, possible loose wires ? electrical shock. ? Air Quality Factors: Food odors, fumes from cleaning supplies, gasses from gas burners, mist from dishwasher machine. ? Work Surface: Even, flat and hard. May be dry, wet or greasy on occasion.

PHYSICAL REQUIREMENTS ? Mobility Factors: Walking ? 100% ? Primary Work Position: Standing ? You must be able to remain on your feet for the entire shift, if necessary. ? Work Position Factors: Standing ? 95%, Sitting ? 1%, Crouching ? 2%, Kneeling ? 2%.

SPECIFIC MOVEMENTS

Trunk Requirements:

Leg Requirements:

? Bending: Constantly

? Lifting: Occasionally ? Maximum ? 35 lbs

? Twisting/Rotating: Frequently

? Balance: Constantly

? Twisting/Rotating Legs: Constantly

Arm Requirements:

? Use of Foot Controls: - Constantly

? Reaching: Constantly

? Working with Arms Extended: Constantly

Hand Requirements:

? Working with Arms Bent: Constantly

? Gross Dexterity: Constantly

? Carrying: Constantly ? Maximum of 35 pounds

? Finger Dexterity: Constantly

? Pushing/Pulling: Constantly?Maximum of 1?6 lbs.

? Grasping/Manipulation: Constantly

? Twisting/Rotating Arms: Constantly

? Speed Required: Dependent upon volume of

? Lifting from Floor to Waist: Occasionally?Maximum?

business

35 lbs

? Bilateral Coordination: Constantly

? Lifting from Waist to Overhead: Constantly ?

? Eye/Hand Coordination: Constantly

Maximum 35 pounds

? Lifting Horizontally: Constantly ? Maximum ?

Visual and Auditory Requirements:

35 pounds

? Visual Sense: Required

? Auditory Sense: Required

EMPLOYEE DECLARATION:

I have read the above job description. I understand the demands and expectations of the position described and to the best of my

knowledge, believe that I can perform these duties.

_____________________

Name

Date

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