Voice of the Customer (VOC) Worksheet
Sample size generally is 10% of your sample or > than 15. Gathering and Use of Data. Source of Data Customer Amount of Data to be Collected Start Date End Date Who will Collect Data Type of Survey (written, interview, focus group, etc) Other Written 6/05. Revised 6/06. Voice of the Customer (VOC) Written 6/05. Revised 6/06 ................
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