Study tour - Nivel



Tampere University

Study Visit

Program

|Finland to the Netherlands – May 2 – 4, 2011 |

|Contact person: |Anouk Faassen Hotel: |Inntel Hotels Amsterdam Centre, Nieuwezijds Kolk 19, |

| |Tel: 030-2729809 |Amsterdam |

| |Mob: 06-31692043 | |

|Program in The Netherlands |

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|Main theme of the country visit: |

|Dutch Health Care System; getting more information of the Dutch social- and health care system from the managers point of view |

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|Activity: Study Tour of three days to the Netherlands of 22 Finnish Students of the Professional Development (PD) Training Program on Health and |

|Social Care Management |

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|Lectures: |

|Trends and key aspects of The Dutch health and welfare policy |

|The Dutch reforms of health and welfare care system (policy, finance, delivery, role of clients) |

|How decision making and steering is organized in Dutch insurance system, e.g. primary health care, GB’s |

|What has happened after last reform changes (Health Insurance Act, Social welfare act - goals and implications) |

|Role of NGO’s, churches and other charitative institutions in public health functions, elderly care and social services, mental health services |

|The Dutch model - Borderlines between services, integrated services, integrated care, seamless services, integrated care pathways |

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|Field visits: |

|Integrated Primary care including |

|Elderly care |

|Integrated local child and youth and family care |

|Social care |

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|Issues related to field visits: |

|social care system (home help, home nursing help, social work for families...). All participants are from sector of primary care (both health and |

|social) |

|administration and management, who is financing and what. |

|organizations (foundations) which are beyond the health sector |

|Some Dutch "specialities" - drug policy would be interesting... Perhaps to visit to coffee shop... |

|Self help or client empowerment: for example EPP (expert patient programme etc.) |

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|POSA - Joint Authority for primary social and health care (Municipalities of Kankaanpää, Jämijärvi, Honkajoki, Siikainen ja Karvia) - A public |

|organization owned by a group of municipalities |

|Alanen Raili |

|Manager of cleaninq/sanitation services |

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|Antola Kaija |

|Chief physician, Director of health services   |

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|Hakala Esa |

|Managing director |

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|Juhantalo Laura |

|Director of environmental health |

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|Laitila Riitta |

|Head of occupational health services |

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|Rämö Mikko |

|Director of administration and finance |

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|Santavirta Tapani |

|Director of social services for adults |

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|Stenberg Anitta |

|Director of services for families |

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|Särkelä Kari |

|MD, Head of occupational health services |

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|Tarhasaari Anne |

|Director of Services for elderly |

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|Vanhatalo Anne |

|Director of Services for elderly |

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|SUUPOHJA - Welfare and Health Services /Kauhajoki Area |

|Heikinniemi Erja |

|Purchasing manager, City of Kauhajoki |

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|Heikkilä Pirkko |

|Director of administration |

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|Jokinen Riikka |

|Director of home services |

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|Kippola Erja |

|Head of social workers, services for the disabled |

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|Latomäki Mervi |

|Director of nursing and care |

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|Nuuttila Kari |

|Director |

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|Ojala Tapani |

|Director of environmental health |

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|Runsala Eila |

|Director of services for elderly |

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|Seppälä Tarja |

|Head of social workers, income support |

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|Toivonen Tarja |

|Director of nursing and care |

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|Uusi-Hakala Paula |

|Head of social workers, family and child services |

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|Vanhanen Aune |

|Chief physician, Director of dental services   |

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|PIKASSOS Ltd. - The Centre of Excellence on Social Welfare/ Area Kanta-Häme, Pirkanmaa ja Satakunta (activities are based on the Government Decree on |

|the activities of social welfare know-how centres (13.12.2001/1230), network organisation, working closely together with the municipalities in the |

|area, as well as with educational institutes. |

|Laiho Kristiina |

|Managing director |

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|School of Health Sciences, University of Tampere |

|Kosonen Heli |

|Lecturer |

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|Rantala Riitta |

|Programme Coordinator Mob: +358 40 5959232 |

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|2 May |Contact person:|EFPC: Anouk Faassen |

|Monday | |Tel: 030-2729809 ; Mob: 06- 31692043 |

|Travel by train to Utrecht | |Departure from the hotel by foot to station. |

| | |The train leaves Central station at 07.53 from platform 5. It arrives at Utrecht Central at 08.20 (train|

|Bus to NIVEL | |and bus tickets will be handed out in hotel) Bus: 1, 6, 7, 26, 36 (3rd stop Oudenoord) 2 strips |

|Morning |Anouk Faassen |9.00 – 11.00 |

|(9.00 am ) |Tel: 030- |NIVEL (Netherlands Institute for Health Services Research) |

| |2729809 |Presentations by: |

|Location: | |Welcome and short introduction NIVEL |

|NIVEL | |Peter Groenewegen (director NIVEL) |

|Otterstraat | |Introduction to the VAAM: Demand and Supply Monitor for Primary Care. The VAAM gives policymakers and |

|118-124 | |health care organizations insight into the expected demand for primary care and the supply of primary |

|Utrecht | |care on a local level in the Netherlands. |

|Tel: 030 | |Dinny de Bakker (researcher NIVEL) |

|27 29 700 | |The Dutch Health Care system |

| | |(Health Systems in Transition) |

| | |Francois Schellevis (GP & researcher NIVEL) |

| | |Dutch payment/insurance systems (reforms) |

| | |Judith de Jong (researcher NIVEL) |

| | |Coffee break |

|Location: | |11.30 – 12.30 |

|NIVEL | |EURHOMAP |

|Otterstraat | |International research projects, financed by the European Commission, monitoring / comparing Home Care |

|118-124 | |and Primary Care in Europe. |

|Utrecht | |With a focus on the comparison between The Netherlands and Finland. |

|Tel: 030 | |Nadine Genet (researcher NIVEL) |

|27 29 700 | |Patiënt empowerment in the Netherlands |

| | |Madelon Kroneman (researcher NIVEL) |

| | |12.30 – 13.30 |

| | |Lunch at NIVEL (13.30 departure by public transport) |

|Location: |Saskia van Pelt|14.30 – 16.00 |

|PHC Klein Gooioord |Mob: |Visit of the Primary Health Care centre Klein Gooioord |

|Bijlmerdreef 1001A |06-28480761 |Mission & vision |

|1103 TW AMSTERDAM ZUIDOOST | |Cooperation between health and welfare |

|Tel: 088-2992030 | |community orientation, patient involvement |

| | |Interprofessional collaboration |

| | |Ms. Saskia van Pelt (practice assistant / manager PHC) |

| | |Mr Dirk Achterbergh (GP) |

| | |Mr Etienne van Banning (GP) |

| | |Ms Tjitske Vreugdenhil (GP) |

|Location: | |Diner in Amsterdam, restaurant de Lieve, Herengracht 88 |

|3 May |Contact person:|EFPC: Caroline van Raaijen |

|Tuesday | |Mob: 06-46536842 |

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|Location: |Greet Naber |9.00 – 10.30 |

|PHC “De Rubenshoek” |Tel: 070 |Introduction of the Jan van Es Instituut |

|Address: |4452222 |Netherlands Expert Centre Integrated Primary Care |

|Van der Vennestraat 185, 2525| |Mission and vision |

|CE Den Haag | |History |

| | |Issues to be addressed: |

| | |How can the (multidisciplinary) cooperation and coordination in primary care best be arranged? |

| | |What organisational structures and processes lead to better and more efficient care for patients? |

| | |Do differences in management, leadership and cooperation lead to other outcomes? |

| | |What are the effects of task delegation and function differentiation? |

| | |Ms Loes van Amsterdam, education & training JvEI |

| | |Introduction European Forum for Primary Care (EFPC) |

| | |Scope, vision and activities |

| | |Ms Caroline van Raaijen (EFPC) |

| | |10.30 – 11.00 Coffeebreak |

|Location: | |11.00 – 11.30 |

|PHC “De Rubenshoek” | |Introduction of Foundation of The Hague Primary Health Care centres |

|Address | |Mission and vision |

|Van der Vennestraat 185, 2525| |History |

|CE Den Haag | |Issues to be addressed: |

| | |Relation municipal authorities and foundation |

| | |Local health problems |

| | |Social determinants of health in practice |

| | |Interprofessional and intersectoral collaboration in practice |

| | |Mr Richard Starmans (GP) |

| | |11.30 – 12.30 |

| | |Round tour in district and PHC centre Vaillantplein |

| | |Mr Richard Starmans (GP) |

|Location: | |12.30 – 13.30 |

|PHC “De Rubenshoek” | |Informal lunch with present staff at Primary Health Care centre De Rubenshoek |

|Address | |Mr Richard Starmans (GP) |

|Van der Vennestraat 185, 2525| |Mr Jan Wuister (GP) |

|CE Den Haag | |Ms Constance Doorson (Elderly care) |

| | |Ms Myrna Vreede (Dietician) |

| | |Mr Paul Uitewaal (GP) |

| | |Ms Marleen Sibeijn (Fysio) |

| | |Ms Greet Naber (hostess GZC) |

|Location: | |13.30 -14.30 |

|Rubenshoek” | |Introduction of the PHC centre “De Rubenshoek” with emphasis on specific projects in integrated care |

|Address | |Mr Jan Wuister (GP) |

|Van der Vennestraat 185, 2525| |Ms Marleen Sibeijn (Fysio) |

|CE Den Haag | | |

| | |14.30 Departure by bus to Delft |

|Location: |Susan Barto |15.00 – 17.00 |

|PHC Delft |06-17090910 |Visit of 2 Primary Health Care centres in Delft |

|location Dock van Delft | |Historical perspective PC in Delft |

|Ezelsveldlaan 2 | |Mission and vision |

|2611 RV Delft | |Special projects |

| | |Care for the elderly in nursing homes and at |

| | |Home walk in centre |

| | |Ms Susan Barto (Nurse) |

| | |Mr Jan Bijl (GP) |

|4 May |Contact person:|Caroline van Raaijen |

|Wednesday | |Mob: 06-46536842 |

| | |08.00 departure bus; Inntel Hotels Amsterdam Centre, Nieuwezijds Kolk 19, Amsterdam |

|Location: |Leo Kliphuis |09.00 – 10.30 |

|Wilhelminapark 40, Utrecht |030 2522804 |LVG (The National Association for Organized Primary Care) |

|T 030 252 28 04 | |Mission and vision |

| | |Mr Leo Kliphuis (director LVG) |

| | |10.30 Departure by bus |

|Location: Parelduiker 13, |Jan Joost Meijs|11.00-12.30 |

|Nieuwegein |06- |Social Welfare centre “de Brink” |

|T 06 27313972 |27313972 |Introduction Primary Care Centre de Roerdomp and social welfare centre de Brink, round tour de Brink |

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| | |Cooperation between health- & social care |

| | |Cooperation between Primary and Secondary care level |

| | |Health and welfare |

| | | |

| | |Mr Jan Joost Meijs (Director PHC centre) |

| | |Mr Bertus Jonker (Fysio) |

| | |Karen de Groot (Fysio) |

|Location: | |12.30 – 14.00 |

|Kauwenhof 10, Nieuwegein | |Informal lunch at the Roerdomp with interaction health care professionals the Roerdomp |

|T 030 6040414 | |Staff of The Roerdomp |

|Location: | |14.00 – 15.00 |

|Kauwenhof 10, Nieuwegein | |Primary Health Care centre De Roerdomp |

|T 030 6040414 | | |

| | |Round tour in 2 groups and afterwards some time for questions |

| | |15.00 departure to Schiphol by bus |

|Schiphol | |18.50 |

| | |Return to Finland |

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