Long Report Template



Network Notebook

|Author: | |

|Last Edit Date: |10/23/2003 3:18:00 PM |

Table of Contents:

1 Network Overview 3

1.1 Site Information 3

1.2 IT Management & Support 3

1.2.1 Service Support Contacts 3

1.2.2 Hardware & Software Support Contacts 3

1.3 General Architecture 3

1.4 Network Architecture 4

1.4.1 Network Diagrams 5

1.4.2 Internet Connection 6

1.4.3 Overall Network Address Configuration 6

1.4.4 Email 6

1.4.5 Cabling 7

1.5 Hardware & Software 7

1.5.1 Server(s) – See Inventory Section for More Detail 7

1.5.2 Clients – See Inventory Section for More Detail 9

1.5.3 Network Printer(s) 9

1.6 Remote Access & Management 10

1.6.1 Email 10

1.6.2 Remote Files Access 10

1.6.3 Remote Management 10

1.7 Data Security 10

1.7.1 Firewall 10

1.7.2 Antivirus 10

1.7.3 Backup 10

1.8 Web Site Information 10

2 Inventories 12

3 Antivirus Overview 13

4 Backup Overview 14

5 How To Section 15

6 Server Log 16

7 Site Visit Reports 17

Figure 1 - Network Diagram 5

Network Overview

1 Site Information

|Organization Contact Information | |Technical Support Contact Information |

|Designated IT | | |Designated Consultant | |

|Contact Person | | | | |

|Email Address: | | |Email Address: | |

|Address: | | |Address: | |

|City, State, Zip | | |City, State, Zip | |

|Phone No: | | |Phone No: | |

| | | | | |

2 IT Management & Support

1 Service Support Contacts

|Service Type |Description |Provider |Contact Information |

|Internet |DSL circuit | | |

| |ISP | | |

| |Travel Dialup Account | | |

|Hosting |Domain | | |

| |Web | | |

| |Email | | |

|Technical Support |Routine Maintenance | | |

| |Emergency Support | | |

2 Hardware & Software Support Contacts

|Service Type |Description |Provider |Contact Information |

|Hardware |Server1 | | |

| |Desktop PCs | | |

| |Laptop PCs | | |

| |Printer | | |

|Software |Microsoft Server Products |Microsoft Priority | |

| | |Support | |

| |Microsoft Office Products |Microsoft Standard | |

| | |Support | |

| |Macintosh OS |Apple Support | |

3 General Architecture

Server Information –

is running a single Windows 2000 Server, SP2 called “server1”. This serves as a file server, print server, backup server, DHCP server, and mail server. Applications running on this server are: Exchange Server 2000, Raiser’s Edge 7.01, Veritas Backup Exec w/ Exchange Agent, and McAfee Total Virus Defense Suite.

Client Machines –

has roughly 2 laptop and 5 desktop PCs in use (see the inventory section for more detail). Operating Systems in use are Windows NT 4.0 (SP6a), Windows 2000 Professional (SP2), and Windows XP Professional. All Machines are running: Office 2000 Premium (SR-1a), McAfee VirusScan ASAP. Some desktops also have Visio 2000 and Raiser’s Edge installed. The Accounting machine uses QuickBooks.

4 Network Architecture

Enter text here explaining your network’s architecture.

[pic]

Figure 1 - Network Diagram

1 Network Diagrams

2 Internet Connection

|Internet Connection Type | |

|Router/Firewall | |

|Hub/Switch | |

, The SDSL line is XKbps and feeds into a router that has an external IP address of X.X.X.X/Dynamic. This device performs NAT/DHCP. The username and password for this device is:

Username:

Password:

The DNS servers are hosted by X(ISP) and are X.X.X.X and X.X.X.X.

Internally, the DNS server has an address of X.X.X.X.

Laptop computers also have dial up accounts through X(ISP).

|Username: | |

|Password: | |

|Phone Number: | |

|DNS Servers: | |

3 Overall Network Address Configuration

uses: 192.168.1.X which is a class C subnet, giving them 254 possible IP addresses.

Remember that Class C subnets share the first 3 octets, while Class A and Class B are those that share the first 1 and first 2 octets, respectively

All client computers are set to obtain addresses automatically from the DHCP Server. Several other devices on the network contain static IP addresses. Please see the list below for devices with static addresses:

|Device/Computer Name |IP Address |

| | |

| | |

| | |

4 Email

Email is hosted by X (e.g. Drizzle, MSN) and the email clients are X (e.g. Eudora, Outlook, Hotmail).

1 Mail Server Information

|Type of Mail Server | Exchange, GroupWise, POP3, Other: |

| |IMAP, Sendmail, Web-based, ____________ |

|Organization Name | |

|Site Name | |

|Service Acct | |

|Server name or IP address | |

|Display name syntax |Full Name |

|Alias name syntax |FirstNameLastInitial |

|SMTP addresses syntax |FirstNameLastInitial@ |

2 MX Record

To obtain this information, run nslookup utility on an Internet-connected Windows NT or UNIX computer. In the nslookup prompt, enter set querytype=mx, hit enter, and then enter the domain in question (), then copy and paste the output

nslookup info for MX records

Server: myserver.

IP Address: xxx.xxx.xxx.xx

Non-authoritative answer:

MX preference = 10, mail exchanger = mail.

MX preference = 20, mail exchanger = aspmail.

MX preference = 30, mail exchanger = mail.

nameserver = ms.

nameserver = ms.

mail. internet address = xxx.xxx.xxx.xxx

aspmail. internet address = xx.xxx.x.xxx

mail. internet address = xxx.xxx.xxx.x

ns1. internet address = xxx.xxx.xxx.x

ns2. internet address = xxx.xxx.xxx.x

5 Cabling

The cabling is for all jacks is Category 5 Unshielded Twisted Pair (Cat 5 UTP).

It is important to remember that Cat 5 cables should not extend beyond 295 feet long without a repeater (many hubs perform this function) between the segments of cable. Cat 5 cables can support a bandwidth of 1Gbps with the correct supporting hardware, although it more commonly supports up to 100Mbps.

Cat 5 cables are strung from the 10/100 Base-T hub/switch/router (or patch-panel if applicable, then) to various areas within the office to wall jacks/computers network cards. The cable run from the jacks are cross-connected into X-port on the hub/switch/router.

5 Hardware & Software

1 Server(s) – See Inventory Section for More Detail

|Server Name |Server1 |Server2 |Server 3 |

|Hardware & Vendor | | | |

|Operating System | | | |

|Functionalities |File, Print, Backup, DHCP, DNS, WINS, | | |

| |Active Directory | | |

|Applications | | | |

| | | | |

| | | | |

| | | | |

| | | | |

1 Adapter and Protocol Configuration

To obtain this information from a Windows NT/2000/XP computer, run ipconfig utility from the command line. At the command prompt, enter ipconfig /all, hit enter, then copy and paste the output.

To obtain this information from a Windows 9X/Me computer, run the winipcfg utility from the run command. Click Start, Run and type winipcfg /all, hit enter, and then paste a screen shot below.

To obtain this information from a Macintosh computer (Mac OS8 or higher), run the Apple System Profiler, then copy and paste the output:

1 Server1

1 IP Information

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : 11ABC11

Primary DNS Suffix . . . . . . . : sample.LAN

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : sample.LAN

Ethernet adapter Local Area Connection to NPower:

Connection-specific DNS Suffix . : sample.lan

Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface

Physical Address. . . . . . . . . : 00-11-11-00-00-00

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : xxx.xxx.x.xxx

Subnet Mask . . . . . . . . . . . : 255.255.255.255

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : 10.0.X.XX

192.168.X.XX

192.168.X.XX

10.0.X.XX

Primary WINS Server . . . . . . . : xxx.xxx.x.xx

Secondary WINS Server . . . . . . : xxx.xxx.x.xx

2 File Structure & Shares

|Server Name |Local Path |Purpose |Share Name/Path |Comments |

|Server1 |C:\WinNT |OS | | |

| |D:\Data |Main User Storage |\\server1\data |Shared User Data |

| |D:\Software |Applications for Client Install | | |

3 Logins/Batch Files

|Drive Letter |UNC Path to Share |Comments |

| | | |

| | | |

| | | |

| | | |

| | | |

4 Passwords

|Username |Password |Comments |

|Administrator | | |

2 Server2

1 IP Information

2 File Structure & Shares

3 Logins/Batch Files

4 Passwords

2 Clients – See Inventory Section for More Detail

There are X client computers running a mixture of Windows 9x/Me/NT/00/XP and MacOSX.

For Windows use the Belarc or Fresh Diagnose utility to get a list of hardware and software for each computer. Please see the Inventory section of the notebook for client PC detail. This utility can also be found at \\servername\Software\Utilities\.

For Macintosh computers OS8 and higher, use the Apple System Profiler. Please see the Inventory section of the notebook for client machine detail.

3 Network Printer(s)

The following is a list of network printer and basic configuration information:

|Make/Model |Location |Share Path/Name |IP Address |

| | | | |

| | | | |

6 Remote Access & Management

1 Email

…

1 ISP Web-Based Email

Address for accessing web-based mail depends on who and how your mail is configured. Many ISPs offer a web-based mail option.

2 Outlook Web Access (OWA)

OWA allows users to access their email from outside the office. This allows basic access to most Exchange/Email functionality to the server for anyone with the proper browser and adequate security rights on the server.

The Address for accessing OWA: or a custom A Record:

More information on this, please refer to the MS web site:



2 Remote Files Access

Remote access is provided by…

3 Remote Management

WinVNC:



Version 3.3.3.r1. Installed with all default settings. Session password: password

Remote access to ServerX/DesktopX is available through a Firewall/NAT router forwarding ports 5800 and 5900 to the IP address of the computer you wish to remotely control. To gain access to the computer, point your web browser to

7 Data Security

1 Firewall

Please see screenshots in the “How To Section” on how to administer this device.

2 Antivirus

Remedies for virus relief from Microsoft:

3 Backup

8 Web Site Information

Web Host Information

|Domain Name | | |

|Provider | | |

|Plan | | |

|Customer Info | | |

|Logon/Password | | |

|Default Editor | | |

The Domain WhoIS Record can be found at:

Inventories

To obtain an inventory of your computer hardware and software, you can use several powerful utilities to complete the job. The latest version of TechSurveyor provides a great way to store your inventory electronically.

Windows utilities include Belarc or Fresh Diagnose utility to get a list of hardware and software for each computer.

Macintosh computers OS8 and higher, use the Apple System Profiler.

Antivirus Overview

Backup Overview

How To Section

Server Log

|Date |Who are you |What did you do? |Why did you do it???????????? |Any specific error messages? |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

| | | | | |

Site Visit Reports

Site visit reports summarize what is done during a consultant’s visit. Include reports of visits in this section after they are received from your consultant. This will help communicate the tasks accomplished and problem areas for agency staff and provide continuity if multiple consultants/vendors are supporting your network.

-----------------------

[pic]

................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download