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How To Become Magnolia XE "Magnolia" Home Theater Certified!Written By: Ryan FazioTable of Contents TOC \o "1-3" \h \z \u Table of Contents PAGEREF _Toc405067025 \h iiiIntroduction PAGEREF _Toc405067026 \h 1Chapter One: Getting Prepared PAGEREF _Toc405067027 \h 3Getting Prepared PAGEREF _Toc405067028 \h 5Chapter Two: The Certification PAGEREF _Toc405067029 \h 7The Certification PAGEREF _Toc405067030 \h 9Chapter Three: Possible Difficulties and Solutions PAGEREF _Toc405067031 \h 11Possible Difficulties and Solutions PAGEREF _Toc405067032 \h 13Index PAGEREF _Toc405067033 \h 15IntroductionBecoming a Magnolia XE "Magnolia" home theater sales associate is one of the hardest certifications in Best Buy XE "Best Buy" at the store level. However, it is definitely one of the most rewarding. Magnolia Sales Associates receive better discounts in Magnolia, dress in clothing that represents a higher end experience and get business cards to give to their customers. This will be an instruction guide on how to do the Magnolia XE "Magnolia" Home Theater Level 2 certification XE "certification" that is readily available for sales associates at the moment. Magnolia Home Theater is known for the quality of the sales associates that represent it. This manual will show you how to be a quality associate and continue to make shopping and working in Magnolia Home Theater a world class experience.Certain prerequisites are required to take the Magnolia XE "Magnolia" Home Theater Certification. These prerequisites includeHaving substantial knowledge of Home Theater Core in Best Buy XE "Best Buy" Knowing Best Buy XE "Best Buy" as a company and how to find standard training resources.Being able to navigate learning lounge XE "learning lounge" and to demonstrate material learned in roleplays.Being Magnolia XE "Magnolia" Home Theater Level 1 Certified in learning lounge XE "learning lounge" . Chapter One: Getting PreparedGetting PreparedDedication required Hard work and dedication are necessary to be prepared for the Magnolia XE "Magnolia" Home Theater certification XE "certification" . The certification will require a substantial amount of your time and effort to complete. Working in Magnolia Home Theater will give you a certain amount of prestige with both other employees and customers and it will make you an asset to the store and to the company.Resources XE "Resources" To get prepared you must first locate the resources necessary to understand Magnolia XE "Magnolia" Home theater products and services. These resources are all in the form of eLearnings XE "eLearnings" in the Learning Lounge XE "Learning Lounge" . Please locate the elearnings listed below.Bowers and Wilkins XE "Bowers and Wilkins" Selling GuideDefinitive XE "Definitive" Selling GuideMartin Logan XE "Martin Logan" Selling GuideATMOS XE "ATMOS" Selling GuideDenon HEOS XE "Denon HEOS" Selling GuidePlayFi XE "PlayFi" Selling GuideStudyAfter locating these eLearnings XE "eLearnings" study them well and become well versed in the material. All of the material in these elearnings is necessary to take care of the customers that we receive in Magnolia XE "Magnolia" Home Theater and therefore this is the material that your certification XE "certification" will be based off of. Every elearning that is listed above has its own corresponding part of the rubric that allows you to be certified. The only way to pass is to receive an almost perfect score XE "score" in every section of the Magnolia Certification which will be described in detail later. Do not take this important preparation step lightly. By being prepared for the certification and knowing the products inside and out it will allow you to practice for the certification in a smooth and orderly fashion. Chapter Two: The CertificationThe CertificationRole Playing XE "Role Playing" After being well prepared for the certification XE "certification" you are ready to view the rubric and practice active role playing. The actual certification necessary to become Magnolia XE "Magnolia" Home Theater Certified will test your knowledge of the selling guides (elearnings) you studied extensively. The knowledge from the selling guides will need to be performed in a role play with your Magnolia Brand Manager XE "Magnolia Brand Manager" . The certification XE "certification" consists of three role plays in total. The first role play is over the Bowers and Wilkins XE "Bowers and Wilkins" , Martin Logan XE "Martin Logan" and Definitive XE "Definitive" speaker brands and their study guide information. This role play will take place in the Magnolia XE "Magnolia" demonstration room. The art of the demo discussed in the selling guides you studied will need to be shown here.The second role play will be over the ATMOS XE "ATMOS" selling guide you studied and will also take place in the Magnolia XE "Magnolia" Demonstration room. This role play is to confirm you know how to demonstrate the new ATMOS system to customers and show them the new types of surround sound available today.The third role play will be over networked audio systems. The selling guides over PlayFi XE "PlayFi" and Denon HEOS XE "Denon HEOS" were to prepare for this role play. This roleplay will mainly be of the benefits and differences between the two networked audio brands. Networked audio XE "Networked audio" is the fastest growing section of the audio video market and knowledge about is key to selling the different systems.Rubric XE "Rubric" The rubric you will be graded on is only available from the Magnolia XE "Magnolia" Brand Manager XE "Magnolia Brand Manager" . The necessary score XE "score" is an 18 out of 20 in each individual role play. In order to achieve the 18 out of 20 score needed to pass the certification XE "certification" you can only miss 2 points during each of the three role plays necessary to pass the certification. The score is set highly on purpose because only the best trained and most knowledgeable employees receive the privilege and prestige of being considered Magnolia Home Theater Sales Associates. With good preparation and good training these scores can be achieved. The Magnolia Certification can be taken as many times as needed for sales associates. AfterwardAfter passing the certification XE "certification" the Magnolia XE "Magnolia" Brand Manager XE "Magnolia Brand Manager" will certify you in learning lounge XE "learning lounge" and change your coding in the system to reflect a Magnolia Sales Associate instead of a Home Theater Sales Associate. At this point you will also receive the better discounts in Magnolia as well as new business cards and name tags.Chapter Three: Possible Difficulties and SolutionsPossible Difficulties and SolutionsNo Magnolia XE "Magnolia" Brand Manager XE "Magnolia Brand Manager" - This is an issue that should not last long. If a Magnolia Brand Manager for your district does not exist a new one will be hired soon and his first order of business will be to certify the employees that are ready.Failing XE "Failing" the certification XE "certification" - The certification can be taken as many times as you need to take it. Failing the certification does nothing to hinder you. Do not give up!Learning Lounge XE "Learning Lounge" is continually experiencing issues-Learning Lounge never goes down for more than 24 hours. If it goes down check back soon.Index INDEX \c "2" \z "1033" ATMOS, 5, 9Best Buy, 1Bowers and Wilkins, 5, 9certification, 1, 5, 9, 10, 13Definitive, 5, 9Denon HEOS, 5, 9eLearnings, 5Failing, 13learning lounge, 1, 10Learning Lounge, 5, 13Magnolia, 1, 5, 9, 10, 13Magnolia Brand Manager, 9, 10, 13Martin Logan, 5, 9Networked audio, 9PlayFi, 5, 9Resources, 5Role Playing, 9Rubric, 10score, 5, 10 ................
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