MNJUN08.qxd 6/23/08 2:33 PM Page 1 - Bankers Warranty …
Up-Selling Tips First things first: make the initial sale! Use good technique Use good judgment - don’t get greedy Know your products & how they interact Increased product knowledge Connect customer needs to ALL products and services Be confident in your up-selling effort Timid attempts can backfire Tie up-selling to current or anticipated needs ................
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