U2576 Welcome Letter Non Waiver



FORMTEXT <Date> FORMTEXT <Member Name> FORMTEXT <Member Address> FORMTEXT <City State Zip>Dear FORMTEXT <Member>,Welcome to UCare’s Minnesota Senior Health Options (MSHO) (HMO SNP) health program. My name is FORMTEXT <CC Name>. I am your MSHO care coordinator. You are eligible for Care Coordination through UCare MSHO Product.Here is how Care Coordination works:I will meet with you in person to determine your care coordination needsWe will develop a plan of care to meet your needsWe will create a service plan showing the services you will receiveWe will talk about and coordinate any preventive care needs you haveI will call you soon to see how you are doing and determine what needs you may have. Our goal is to keep you as healthy and independent as possible. MSHO combines the benefits you may already receive from Medical Assistance, Medicare and the Prescription Drug Coverage Program.Soon you will receive a new MSHO member identification (ID) card from UCare. When you receive it, please use this card where you get your health services.Being in the Minnesota Senior Health Options (MSHO) (HMO SNP) Care Coordination program is voluntary and offered to you at no cost. If you ever wish to stop being in the Care Coordination program or have questions, call me at FORMTEXT <telephone number>. If you reach my voice mail, leave a message and your phone number. If you are hearing impaired, call the Minnesota Relay at 711 or 1-877-627-3848 (speech-to-speech relay service).Sincerely, FORMTEXT <Care Coordinator Name> FORMTEXT <Care Coordinator Job Title> FORMTEXT <County or Agency Name> FORMTEXT <Phone Number> FORMTEXT <E-mail Address>UCare’s MSHO (HMO SNP) is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in UCare’s MSHO depends on contract renewal.H2456_2576_122019 acceptedU2576 (12/2019)02222500-28575-124841000-9525-885825000-88836500 ................
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