PROGRAM MANAGER



SENIOR DIRECTOR

The Senior Director is responsible for the overall operations of programs, ensuring that quality standards are met. The Senior Director provides support and guidance to Program Directors, provides policy recommendations and provides support, guidance, and assistance to other management team members.

The Senior Director will:

A. Provide Program Leadership by:

1. Representing and promoting the rights and views of people served.

2. Respecting each person receiving service and their families.

3. Monitoring the implementation of quality assurance measures for each program and assuring that licensing standards are met on a continuous basis.

4. Promoting DRCC philosophy to all team members.

5. Assuring that the design and implementation of programs are completed in a timely manner and reflect the standards of DRCC.

6. Providing policy recommendations.

7. Participating in Board of Director meetings.

B. Promote Personnel/Staff Development by:

1. Providing support, training, and guidance to Program Directors.

2. Recruiting, interviewing, selecting, and supervising Program Directors and assisting them as necessary with all other staff.

3. Facilitating the resolution of problems/conflicts as they arise.

4. Designing environments in which a team management approach is implemented.

C. Ensure Building Maintenance, Repair, and Improvement by:

1. Determining capital needs and follow through with their implementation along with the Program Director.

2. Coordinating ongoing maintenance needs.

3. Assuring that building maintenance, upkeep, and housekeeping fall within agency standards.

D. Develop and Manage Budgets by:

1. Establishing a budget with Program Director and Chief Financial Officer for each fiscal year.

2. Assuring that each program stays within its respective budget.

3. Accessing all available funding for the people served.

E. Communicate/Coordinate with Other Agencies by:

1. Utilizing the political and social network for the benefit of the organization.

2. Assuring that DRCC is represented within the network of agencies providing services to the individuals served.

F. Complete Other Duties as Assigned by the Executive Director.

I have read and understand the contents of this job description. _______________________ ___________

signature date

06.12.19

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