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Job Description & Person SpecificationLast updated:December 2020JOB DESCRIPTIONPost title:Senior Data Insight Analyst Academic Unit:Finance, Planning and AnalyticsProfessional Service: Professional ServicesCareer pathway:MSALevel:4*ERE category:n/aPosts responsible to:Head of IRPosts responsible for:1x Level 3Post base:Office-basedJob purposeThis is a key post in the Data reporting, analysis and accessibility capability within Southampton’s Data Analytics & Insight (DAI) team. The DAI team at Southampton aims to ensure the University has the data, information and analysis it needs to inform and drive evidence based decision making and to inform, test and measure progress of the University 10 year plan.The post holder will be a highly analytic, strategic thinker who is confident in working with and drawing together multiple data and information to make clearly articulated and presented strategic recommendations for use by senior stakeholders. They will be required to work flexibly across data sources and deliverables including those related to the student lifecycle. They will provide performance reporting, data analysis, modelling and interpretation/insight to support the University in delivering on its strategy and business plans including those specific to areas such as Recruitment, Education, Widening Participation and International. The post holder will work with a wide range of staff within the team as well as with other professional services/academic departments across the University.The post-holder’s key areas of responsibility include:To undertake sophisticated quantitative data manipulation, analysis and modelling on both internal and external datasets related to student applications, admission and enrolment cycles; student progress, success and outcomes, alongside other University and sector datasets as appropriate. These activities are carried out in order to:Inform, test and monitor University StrategiesInform and monitor the institutional response to external accountability measures such as performance indicators, Teaching Excellence Framework, Access & Participation Plan, and league tables.Support the University management in evidence-based decision making through performance reporting, data analysis and insightInform and monitor the University’s financial and business planning activities?Respond to requests from both internal and external stakeholders for information and analysis related to the student lifecycle and other University and sector datasetsTo present analysis and recommendations resulting from the activities above to a variety of audiences ranging from the University executive, senior decision makers, heads of professional services alongside a large number of users in faculty and Professional Services. This will include supporting DAI’s data accessibility strategy by developing dashboards, reports and other data delivery mechanisms to disseminate relevant, accurate and timely data and information to these different audiences. ?Respond to requests from both internal and external stakeholders for information and analysis related to the student lifecycle and other University and sector datasetsTo present analysis and recommendations resulting from the activities above to a variety of audiences ranging from the University executive, senior decision makers, heads of professional services alongside a large number of users in faculty and Professional Services. This will include supporting DAI’s data accessibility strategy by developing dashboards, reports and other data delivery mechanisms to disseminate relevant, accurate and timely data and information to these different audiences. Key accountabilities/primary responsibilities% Time1.To contribute to strategic evidence based decision making in the University through detailed manipulation, analysis and reporting of various data.This could include but not limited to:To develop, maintain and publish a diverse range of relevant and timely analyses, performance reports and dashboards for use by University managers in decision making processes, utilising both internal and external data sources as appropriate. Ensuring outputs are appropriate to the target audience.To undertake modelling and forecasting to support planning and decision making.To provide analysis and insight into the size and shape of the applicant and student population, the profile of enrolled students, and their academic outcomesTo provide analysis and reporting that, using sector data, allows the university to benchmark itself to competitors and the sector across a range of measures.To undertake analysis and develop recommendations around the university’s performance in external measures such as league tables and TEF, in support of decisions and action plans.To produce, as appropriate: committee papers/reports, bespoke analysis and automated reporting/modelling tools aimed at decision makers50 %2.To respond to requests for data and information from a wide variety of colleagues across the University and from external organisations, with excellent levels of customer service and pro-activity, ensuring any statutory response times are met (for example in the case of requests under the Freedom of Information Act).20 %3.To provide expert support and guidance to colleagues responsible for the maintenance of student data to ensure that data quality is maximised, including supporting the verification of data to be submitted externally.10%4.To line manage direct reports, exercising good people management practices including mentoring, coaching, training, advice and guidance as necessary. Ensure the right mix of skills and capabilities through continuous professional development, recruitment and performance feedback.10%5.To attend internal and external committees, project and working group meetings to ensure appropriate departmental or University issues are discussed, and to participate in University-wide activities as appropriate.5 %6.Any other duties as allocated by the line manager following consultation with the post holder. 5%Internal and external relationshipsSenior managementOther senior decision makers and groupsAcademic and professional services staffAdmissions teamFinance, Planning & Analytics (especially Strategy, Planning & Analytics)Relevant suppliers to the UniversityPERSON SPECIFICATIONCriteriaEssentialDesirableHow to be assessedQualifications, knowledge and experienceSkill level equivalent to achievement of HND, Degree, NVQ4 with a strong statistical /data analysis /market research content or equivalent professional qualifications and experience.A high level of numeracy coupled with a proven ability to accurately analyse and interpret complex datasets from multiple electronic sources, synthesising information from various sources to form a comprehensive and concise picture.Proven experience of undertaking thorough and detailed analysis and of using those findings to develop recommendations, presenting outcomes in a clear and concise manner.Experience in numerical forecasting and scenario modelling.Experience in developing reports using business intelligence/ visualisation tools e.g. Qlikview, Tableau, Power BIExperience in extracting and transforming datasets for reporting and/or analysis using tools such as SQL, R, Alteryx, Pentaho etc.Experience of writing concisely and of communicating complex issues simply.Proven experience in communicating data in engaging and compelling formats.Excellent and current knowledge of common IT systems (MS Office applications Excel and PowerPoint) and of manipulating data.Specifically, strong Excel skills, with experience using large datasets, pivot tables, if-functions, v-lookups and similar, to deliver high quality analysis.Proven experience of ensuring data quality and accuracyKnowledge of data protection considerations.Experience of working within Higher Education sector.Experience in carrying out statistical analysis of data using tools such as Alteryx, R, SPSS, etcApplication and interviewPlanning and organisingAble to plan up to 12 months ahead to develop and deliver a coherent work plan.Able to manage a broad range of competing demands and activities including those with both short term and longer term delivery dates.Able to plan and manage significant new projects or activities, ensuring plans complement broader departmental/organisational strategy.Ability to apply project management processes.Application, interview and referencesProblem solving and initiativeAbility to apply professional/specialist knowledge to analyse complex problems and recommend solutions/plans of actionAble to anticipate and respond to problems in a practical manner.Able to apply originality in modifying existing approaches to solve problems.Proven ability to apply one’s own experience and knowledge to a problem and to make systematic and rational judgements based on relevant information.Able to analyse data to inform your decisions and to use those data to produce concise reports and summaries for senior managers and committees.Application, interview and referencesManagement and teamworkAble to work proactively with colleagues in other work areas to achieve outcomes.Able to work flexibly and adapt work routines as required by the annual cycle.Ability to work independently and as part of a teamAble to solicit ideas and opinions to help form specific work plans.Able to positively influence the way a team works together.Able to ensure colleagues are clear about changing work priorities and service expectations.Application, interview and referencesCommunicating and influencingHigh level of written and verbal communication skills including the ability to communicate new and complex (numerical) information effectively, both verbally and in writing, engaging the interest and enthusiasm of the target audiences, including the University Executive Group and key external agencies.Excellent interpersonal skills with the ability to inspire confidence in others.Proven experience of using own knowledge and experience to inform and influence others, and to negotiate.Proven ability in undertaking careful research to understand an issue and to prepare an appropriate response to it, including producing high quality and relevant reports or presentations and in preparing for meetings.Experience in gathering feedback from, and providing information to, stakeholders in order to respond to changing business needs.Application, interview and referencesCustomer experienceCommitted to the delivery of a high quality customer experience.Application and interviewSpecial requirementsApplication and interviewJOB HAZARD ANALYSISIs this an office-based post?? YesIf this post is an office-based job with routine office hazards (eg: use of VDU), no further information needs to be supplied. Do not complete the section below.NoIf this post is not office-based or has some hazards other than routine office (eg: more than use of VDU) please complete the analysis below.Hiring managers are asked to complete this section as accurately as possible to ensure the safety of the post-holder.## - HR will send a full PEHQ to all applicants for this position. Please note, if full health clearance is required for a role, this will apply to all individuals, including existing members of staff.ENVIRONMENTAL EXPOSURESOccasionally(<30% of time)Frequently(30-60% of time)Constantly(> 60% of time)Outside workExtremes of temperature (eg: fridge/ furnace)## Potential for exposure to body fluids## Noise (greater than 80 dba - 8 hrs twa)## Exposure to hazardous substances (eg: solvents, liquids, dust, fumes, biohazards). Specify below:Frequent hand washingIonising radiationEQUIPMENT/TOOLS/MACHINES USED## Food handling## Driving university vehicles(eg: car/van/LGV/PCV)## Use of latex gloves (prohibited unless specific clinical necessity)## Vibrating tools (eg: strimmers, hammer drill, lawnmowers)PHYSICAL ABILITIESLoad manual handlingRepetitive crouching/kneeling/stoopingRepetitive pulling/pushingRepetitive liftingStanding for prolonged periodsRepetitive climbing (ie: steps, stools, ladders, stairs)Fine motor grips (eg: pipetting)Gross motor gripsRepetitive reaching below shoulder heightRepetitive reaching at shoulder heightRepetitive reaching above shoulder heightPSYCHOSOCIAL ISSUESFace to face contact with publicLone working## Shift work/night work/on call duties ................
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