Senior Project Manager Job Description



West Midlands Police

Role Description

|JOB TITLE: |Senior Project Manager |REPORTING TO: |Programme Manager |

|DEPARTMENT: |Business Transformation |GRADE: |MB1 |

|DATE: |02/10/13 | | |

1. MAIN PURPOSE OF ROLE

|The Senior Project Manager role will work across the entire WMP Change portfolio and will be accountable for the design, planning, |

|co-ordination, facilitation and monitoring of change projects; developing capability to embed service improvement tools and techniques. |

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|This will involve developing the capability to embed service improvement tools and techniques supporting the continuous improvement and |

|redesign of business delivery. |

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|They will provide leadership both as line managers and individually to colleagues and stakeholders. |

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|They will define business requirements for all areas across the Force and to introduce solutions to meet these requirements; taking |

|responsibility for the day to day running and delivery of the projects, resulting in new ways of working and identified business benefits |

|being realised. |

2. KEY RESPONSIBILITIES

|Develop a clear understanding of West Midlands Police strategic objectives and how these correlate and translate into Business Change |

|requirements and the overall change plan |

|Define and agree priorities for business requirements for force departments, recommend appropriate solutions and prepare specifications |

|required for those solutions. Obtain Senior Responsible Owner (SRO) and/or Project Owner acceptance of proposals to meet their needs |

|Actively engage with the Project Owner, SRO and other stakeholders during the course of a project and communicate effectively on project |

|deliverables to ensure they are well received by the recipients of the change and that the project is successfully delivered and benefits |

|realised |

|Apply relevant project standards incorporating the Gateway review process if required in order to ensure that projects are defined, governed |

|and managed in a consistent manner across the organisation |

|Implement agreed solutions, ensuring compliance with the Forces design principles, in accordance with force Project Management standards and |

|methodologies |

|Secure and allocate resources as necessary for project work, working within an allotted budget and monitoring spend for each project, making |

|appropriate adjustments within agreed limits in order to see a project through to successful conclusion |

|Manage the work and priorities of the Project Team throughout the project lifecycle, defining appropriate products, standards and timescales |

|in accordance with the force Project Management Standards, to ensure that the project delivers quality products to time and within budget |

|Advise Project Boards, resolve issues and recommend corrective action as appropriate so that projects are sustained and implemented, working |

|within the agreed decision making process/project governance arrangements |

|Prepare project documentation, using the Force’s Project Management standards and methodologies, associated toolkits and guidance. Setting |

|out the project objectives, plan, costs, benefits and performance measures to ensure that work is carried out in a timely and effective |

|manner and to meet budgets and deadlines where applicable |

|If appropriate, prepare invitations to tender and manage the tender process through to successful completion to ensure that WMP gets value |

|for money and services/resources secured are relevant and represent good practice |

|Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs |

|Ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons, and to comply with the |

|policies and procedures relating to health and safety within the department |

|Any other duties commensurate with the role and band/grade |

3. COMPETENCIES REQUIRED FOR EFFECTIVE PERFORMANCE

|Knowledge & Experience (including qualifications) |

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|Essential |

|Managing large-scale/complex enterprise wide business transformation projects |

|Managing multiple work-streams |

|Proactive change management and delivery of service change |

|Managing multi-skilled teams operating in a matrix management environment |

|Managing senior stakeholders including SROs, Executive Teams |

|Project and Change Management methodologies, techniques and tools. |

|Educated to degree level or have substantial experience (min 5 years) in a relevant field |

|A recognised PPM qualification (MSP and/or PRINCE2) |

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|Desirable |

|Experience of managing projects within a public sector environment |

|Skills |

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|Essential |

|Project Management (scoping, planning and execution) |

|Problem solving and analytical skills |

|Risk and Issue management |

|Ability to prioritise and manage conflicts (people and tasks) |

|Networking, engagement, persuasion, influencing and communications skills |

|Written, oral and presentations skills |

|Tact and diplomacy skills when managing sensitive issues in a discreet manner |

|Excellent commercial acumen |

|Strategically aware with the ability to see the ‘bigger picture’ but able to translate and describe in detailed plan form |

|Excellent leadership and people management skills |

|Ability to build effective collaborative relationships with a wide range of professionals within and around West Midlands Police |

|Ability to lead multi-disciplinary and multi-agency groups to achieve the optimum outcome for all parties |

|Ability to set plans at a strategic level incorporating aggressive timescales and manage to successful completion |

|Coaching and mentoring skills |

|Ability to understand the strategic aims and objectives of the organisation and be able to work at a strategic level with Chief Officers and |

|other senior members of staff |

|Strong numerical and verbal critical reasoning ability in order to think strategically, logically and clearly, and to take rational decisions|

|and decisive action under pressure |

|Ability to analyse both qualitative and quantitative information |

|Ability to identify the wider implications of any change and the inter-dependencies between different initiatives |

|Possesses a high degree of accuracy and attention to detail |

|Experienced and competent in the use of MS Office applications (specifically Project, Word, Excel and PowerPoint) |

|Contacts (Internal and External) |

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|Internal |

|External |

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|Command Team |

|Strategic Programme Board Members |

|HQ Departmental Management |

|Programme and Project Managers |

|Business Change Managers |

|Programme Management Office (PMO) |

|Team members |

|Senior Responsible Owners (SRO) |

|Stakeholders |

|Finance |

|Contracts and Procurement |

|Internal Audit |

|WMOPCC |

|Legal Services |

|IS SMT |

|ICT SMT |

|ICT Team Managers and Team Members |

|Private and 3rd sector partners |

|Suppliers |

|College of Policing (COP) |

|Criminal Justice Agencies |

|Recruitment specialists |

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|Budgetary Responsibility |

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|Overseeing Project budget |

|Special Conditions |

|The post holder will be contracted to work 36.5 hours per week but will need to be flexible to meet the demands of the post and may have to |

|work outside normal core hours. |

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|The post holder will need to have the ability to travel to different locations across the region, as required |

|Direct Reports |

|The post may have line management responsibility for a team of Project Managers and Programme Support staff |

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