APPLICATION FOR JOB EVALUATION - Home - Sharenet



GLPC Job Description Non-Manager

| |Job Title |Senior Practitioner Adults |

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| |Department |Adult Social Care |

| |Section |Adult Social Care |

| |Grade |PO3 |

| |Reports to |Team Manager |

| |Staffing Responsibility |Advice and quality lead for all Adult Teams |

| |Organisation |Please attach organisation structure |

|Job Purpose: |

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|Reporting to the Head of Service, to support the Team Manager in securing the continuous development, improvement, efficiency and success of the |

|Team as a whole. The Senior Practitioner will work alongside, and support, the Team Managers in providing specialist advice, guidance, support and |

|supervision to a range of qualified and non qualified staff working in Adult Social Care and Transitions regarding practice and Continuing Health |

|Care. The Senior Practitioner will be directly responsible for advising and supporting a group of across the teams and providing advice and |

|support around quality assurance, customer care and performance issues reporting to the Head of Service only when required. The Senior |

|Practitioner will chair specialist meetings such as Continuing Health Care Champions meeting and be responsible for the implementation of Action |

|Plans. The Senior Practitioner will be required to work flexibly in this role, cover for colleagues when required, including the Team Manager, and|

|cover across the service area as the needs of the service dictate. The Senior Practitioner will also line manage two members of the OPPD team |

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|Annual budget responsibility |

|No directly controlled delegated budget but supports the Team Manager in delivering a balanced budget for the Team |

|Is the lead for monitoring of the CHC saving and achievement against agreed efficiency target |

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|Other Key Responsibility Responsible for the day to day implementation and monitoring of the Performance Management Framework for Adults and |

|Children/Young People with Disabilities. |

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|Principal Accountabilities and Responsibilities: |

|The Senior Practitioner will provide operational support and direction, alongside the Team Manager, in the delivery of Continuing Health Care |

|within Community Care Services and Quality Assurance in one or more of the following areas: |

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|Customer contact by phone, fax, web, face to face for all children, young people and adults with disabilities |

|Initial assessments including eligibility criteria |

|Provision of reablement services |

|Provision of immediate services where needed |

|Continuing Health Care |

|Supported self assessments for post reablement |

|Specialist assessments where needed |

|Personal Budgets for people with standard needs |

|Safeguarding service for all children, young people and adults |

|Support Planning, Brokerage and Personal Budgets for people with extended needs |

|Re-assessment of needs and Reviews of people with standard and extended needs |

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|PRINCIPAL ACCOUNTABILITIES AND RESPONSIBILITIES: |

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|Work proactively to make a positive contribution to the delivery of the service. This will include working flexibly and positively to achieve the |

|objectives of the Council. |

|Provide advice and support to staff teams and co-ordinate practice audits to achieve high performance and effective operational delivery, which |

|includes developing and improving the capability of staff within the work area, motivating and mentoring them to better meet the current and future|

|requirements of the unit. |

|Provide a customer focused service. |

|Foster a consistent cross One Council culture by ensuring that Council’s overall vision, values and ethos are central to the approach taken. |

|Ensure the effective use of resources in the Team. |

|Working closely with the Team Manager to support effective working relationships and acting as an ambassador and advocate with external |

|organisations as required |

|The post holder must at all times carry out duties with due regard to the Councils customer care; equal opportunities; information governance and |

|health and safety policies and procedures. |

|Work flexibly and positively to achieve the objectives of the Council. |

|To understand the value of information to the council and to contribute to good information governance by keeping information safe, secure, |

|accurate and up to date and available to those who need it. Abide by the council’s information governance policies. |

|To be responsible for the day to day operation of teams ensuring they meet quality standards in all aspects of service delivery, but in particular |

|in relation to: |

|Quality of assessments |

|Continuing Health care submissions |

|Quality of outcomes |

|Quality of Customer Care as defined by the ASC Customer Care Charter |

|Quality of case recording and information gathered |

|To provide line management to front line staff including performance management and caseload the professional sign off of support plans, and |

|authorisation of expenditure within agreed limits on behalf of the Department, ensuring duty to customer is balanced with best value for the |

|Council taxpayer. |

|To respond within policy to complaints and requests for information from members of the public, Councillors and MPs, and to focus on resolving |

|issues at the earliest possible stage |

|Undertake any other duties commensurate with the general level of responsibility of this post. |

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|Carry out duties with due regard to the Council’s Customer Care, Equal Opportunities, Information Governance, Data Protection and Health and Safety|

|policies and procedures. |

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|Undertake any other duties commensurate with the general level of responsibility of this post. |

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|The Senior Practitioner is the day to day supervisory lead for the Team and has overall operational responsibility and full accountability when |

|delegated for: |

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|Prioritising Continuing Health Care cases for allocation, closures or transfers to other teams. |

|Providing day to day professional advice and support to staff in carrying out their statutory duties. |

|Take operational responsibility alongside the Team Manager in the development of the team through Continuous Professional Development, |

|Carrying the full range of professional responsibilities for more complex Continuing Health Care cases as required by the Team Manager. |

|Ensuring that through the application of the CHC Framework that individuals and the Council receive best value that will meet the customers need |

|within available resources ensuring that the eligibility criteria is adhered to. |

|Ensuring work with customers is safe, risk assessed and risk managed and that customers are appropriately safeguarded at all times. |

|Maintaining records of work and information required and according to procedures. Supervise and check the quality of data entry on FWi and |

|personal records of customers. |

|Supervision of staff in accordance with Social Care Supervision policy dealing with the day to day Professional practice of staff and dealing with |

|performance issues as these arise. |

|Co-ordination and implementation of agreed practice audits and advice to the senior management team on areas of good or need for improving practice|

|based on their outcome. |

|Participating positively in the work of the team, in meetings, briefings, training sessions, planning and organising case discussions as necessary.|

|Working across the department as required and contribute the development of policy and strategy working to the Team Manager. |

|Helping develop positive links with other agencies and joint working with our internal and external partners. |

|Assisting in the full and proper implementation of council policies. |

|Carrying out duties, practice and procedures based on professional knowledge, legislative, statutory requirements and council & departmental |

|policy. |

|Participating in, and when required chair, CHC panels, case reviews, hospital) as required. Chair staff meetings. Undertake training for Best |

|Interest Assessments and carry out this role. Carry out Mental Capacity Best Interest Assessments. Attend Court when required. |

|Deputise for the Team Manager when required. |

|To undertake other duties as may be reasonably allocated by the Team Manager or Head of service. |

|To respond to official and unofficial complaints within timescales at the local level in a manner that promotes goodwill and resolve difficulties |

|at the earliest opportunity. |

|To implement human resource processes e.g. recruitment, sickness, absence management, authorise flexi, annual leave and approving locum timesheets.|

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|DBS Status |To be confirmed with Human Resources |

|Politically Restricted | No |

|(delete as appropriate) | |

|Person Specification |

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|Job Knowledge, Skills & Experience: |

|Specify the qualifications, experience, skills and abilities required. |

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|Please note. Short-listing will be on the basis of the criteria indicated in the ‘Application Form’ column. All criteria are essential. |

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|Method of Assessment |

| |Application Form |Interview |Test |

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|Knowledge and Qualifications: | | | |

|Relevant professional qualification. | | | |

|Evidence of current registration with professional body. |X |X | |

|Evidence of significant relevant CPD. |X |X | |

|Evidence of significant knowledge and understanding of relevant legislative and policy | | | |

|framework. |X |X | |

| |X |X |X |

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|Experience: | | | |

|Track record of achievement at a supervisory and/or management level in a similarly large | | | |

|and complex political organisation including: | | | |

|Working in a varied range of roles across adult social care and with different client | | | |

|groups or with children’s services for the Transition Team Post. | | | |

|Effectively providing support and supervision to staff in delivering outcome focussed and |X |X |X |

|cost effective assessments, support plans and services. | | | |

|Involvement in the effective implementation of a performance management system. | | | |

|Ensuring that the statutory duties of staff are understood and met. | | | |

|Flexibility in role and involvement in the development of new services and organisational |X |X |X |

|change. | | | |

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|Skills and abilities: | | | |

|Demonstrable ability to provide day to day supervision to a large and varied staff team. | | | |

|Demonstrable ability to provide clear leadership to a staff team and motivate staff to |X |X |X |

|achieve their best. | | | |

|Demonstrable ability to work in Partnership across the Department, the Council when | | | |

|required, and other agencies and organisations. | | | |

|Demonstrate the use of technologies and techniques required to achieve the above. |X |X |X |

|A strong role model who demonstrates a personal commitment to high standards of public | | | |

|service, honesty and integrity and professionalism. | | | |

|Good leadership and able to demonstrate management skills. |X |X |X |

|A collaborative corporate player with a strong team spirit and respect for others. | | | |

|A customer focused individual with a personal commitment to service improvement, equality, | | | |

|diversity and inclusion. |X |X |X |

|A dynamic committed individual with the resilience and drive to cope with the demands and | | | |

|pressures of the post including the ability to cope effectively at times of crisis. |X |X | |

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