Sample: Quality Assurance Surveillance Plan

Changes to service levels, procedures, and metrics will be incorporated as a contract modification at the convenience of the PCO/ACO. ATTACHMENT 1: PERFORMANCE REQUIREMENTS SUMMARY. Required Services (Tasks) Performance. Standards Acceptable Quality. Levels Methods . of. Surveillance Incentive (Positive and/or Negative) (Impact on Contractor Payments) EXAMPLES: Submit a PM … ................
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