ApplicationXtender_Acrobat_Reader_Hangs_When_Opening_PDFs



ApplicationXtender – Acrobat Reader Hangs when Trying to Open PDF Files

Issue:

When clicking on a PDF document to open, ApplicationXtender seems to hang as it tries to open the document in Adobe Reader. This is often due to a newer release of Adobe reader that is not supported by the current version of ApplicationXtender.

Resolution:

Modify the configuration settings so AX will open the PDF files instead of allowing Acrobat Reader to open them.

1. Open user settings by going to File then Configuration or click on the hammer icon.

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2. Click the View tab and uncheck the option Use Acrobat Reader to display PDF files.

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3. Click OK.

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