CUSTOMER SERVICE, SKILLS FOR SUCCESS, 4e
The generational and personal names might be separated by a hyphen or space (e.g., a female named Li Teng Jiang or Li Teng-Jiang). Women do not typically take the husband's surnames. When addressing someone of Chinese culture, use of an appropriate title such as Mr., Madam, Mrs., or Miss followed by their family name (e.g., Mrs. Li) unless they ... ................
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