VMware Horizon Client for Windows 10 UWP Installation and ...

[Pages:6]VMware Horizon Client for Windows 10 UWP Installation and Setup Guide

SEP 2019 VMware Horizon Client for Windows 10 UWP 5.2

VMware Horizon Client for Windows 10 UWP Installation and Setup Guide

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Contents

1 VMware Horizon Client for Windows 10 UWP Installation and Setup Guide 5

2 Setup and Installation 6

System Requirements for Windows 10 Devices 6 System Requirements for Real-Time Audio-Video 7 Windows Hello Authentication Requirements 8 Preparing Connection Server for Horizon Client 8 Supported Desktop Operating Systems 10 Install or Upgrade the VMware Horizon Client App 10 Save Information About Recent Servers 10 Configure Advanced TLS Options 11 Configure VMware Blast Options 12 Displaying Help for Horizon Client 12 Configure Horizon Client Data Sharing 12

Horizon Client Data Collected by VMware 13

3 Managing Remote Desktop and Published Application Connections 16

Setting the Certificate Checking Mode in Horizon Client 16 Connect to a Remote Desktop or Published Application 17 Disable Windows Hello Authentication for a Server 19 Pinning a Remote Desktop or Published Application to the Start Screen 19 Select a Favorite Remote Desktop or Published Application 20 Disconnecting from a Remote Desktop or Published Application 20 Logging Off from a Remote Desktop 20 Disconnecting From a Server 21

4 Using a Remote Desktop or Published Application 22

Feature Support Matrix for Windows 10 Clients 22 Using Full-Screen Mode 24 Using DPI Synchronization 24 Adjust the Screen Resolution for Remote Desktops and Published Applications 26 Configure the Local Zoom Feature 26 Prevent Screen Lock 27 Using the Sidebar 27 Gestures and Navigation Aids 27 Multitasking 28 Using Horizon Client with a Microsoft Display Dock 29 Copying and Pasting Text and Images 29

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VMware Horizon Client for Windows 10 UWP Installation and Setup Guide

Logging Copy and Paste Activity 29 Saving Documents in a Published Application 30 Enable Multi-Session Mode for Published Applications 30 Using the Real-Time Audio-Video Feature for Webcams and Microphones 31

When You Can Use a Webcam with the Real-Time Audio-Video Feature 31 Select a Preferred Webcam or Microphone on a Windows 10 UWP Client System 32 Internationalization 32

5 Troubleshooting Horizon Client 33

Resetting a Remote Desktop or Application 33 Uninstall the VMware Horizon Client App 33 Collect Logs to Send to VMware Technical Support 34 Horizon Client Stops Responding or the Remote Desktop Freezes 35 Connecting to a Server in Workspace ONE Mode 35

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VMware Horizon Client for Windows 10 UWP Installation and Setup Guide

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This document, VMware Horizon Client for Windows 10 UWP Installation and Setup Guide, provides information about installing, configuring, and using VMware Horizon? ClientTM software on a Windows 10 device.

This information is intended for administrators who must set up a Horizon deployment that includes Windows 10 client devices. The information is written for experienced system administrators who are familiar with virtual machine technology and data center operations.

If you are an end user, see the VMware Horizon Client for Windows 10 UWP User Guide document on VMware Docs, or view the Horizon Client online help.

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Setup and Installation

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Setting up a Horizon deployment for Windows 10 clients involves configuring certain Connection Server settings, meeting the system requirements for Horizon servers and Windows 10 clients, and installing the VMware Horizon Client app. This chapter includes the following topics: n System Requirements for Windows 10 Devices n System Requirements for Real-Time Audio-Video n Windows Hello Authentication Requirements n Preparing Connection Server for Horizon Client n Supported Desktop Operating Systems n Install or Upgrade the VMware Horizon Client App n Save Information About Recent Servers n Configure Advanced TLS Options n Configure VMware Blast Options n Displaying Help for Horizon Client n Configure Horizon Client Data Sharing

System Requirements for Windows 10 Devices

The Windows 10 device on which you install the VMware Horizon Client app, and the peripherals it uses, must meet certain system requirements.

Operating systems

n Windows 10 1903 SAC n Windows 10 1809 SAC n Windows 10 1809 LTSC n Windows 10 1607 LTSB

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VMware Horizon Client for Windows 10 UWP Installation and Setup Guide

Windows Hello authentication

Connection Server, security server, and View Agent or Horizon Agent

Display protocols

Sometimes, new Windows operating systems are supported after this document is published. For the most up-to-date operating system support information, see VMware Knowledge Base (KB) article 58096. See Windows Hello Authentication Requirements.

Latest maintenance release of Horizon 6 version 6.2.x and later releases. VMware recommends that you use a security server or Unified Access Gateway appliance so that client devices do not require a VPN connection.

n VMware Blast (requires Horizon Agent 7.0 or later) n PCoIP

System Requirements for Real-Time Audio-Video

Real-Time Audio-Video works with standard webcam, USB audio, and analog audio devices. The feature also works with standard conferencing applications. To support Real-Time Audio-Video, your Horizon deployment must meet certain software and hardware requirements.

Virtual desktops

Published desktops and applications Horizon Client computer or client access device

To use Real-Time Audio-Video with virtual desktops, View Agent 6.2.x or later, or Horizon Agent 7.0 or later, must be installed.

When using Microsoft Teams with Real-Time Audio-Video, VMware recommends that virtual desktops have a minimum of 4 vCPUs and 4 GB of RAM.

To use the Real-Time Audio-Video feature with published desktops and published applications, Horizon Agent 7.0.2 or later must be installed on the RDS host.

n Real-Time Audio-Video is supported on all operating systems that run Horizon Client for Windows 10 UWP. For information, see System Requirements for Windows 10 Devices.

n The webcam and audio device drivers must be installed, and the webcam and audio device must be operable, on the client computer. You do not need to install the device drivers on the machine where the agent is installed.

Display protocols

n VMware Blast (requires Horizon Agent 7.0 or later)

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VMware Horizon Client for Windows 10 UWP Installation and Setup Guide

Windows Hello Authentication Requirements

To use Windows Hello to authenticate in Horizon Client, you must meet certain requirements.

Windows 10 device models

Operating system requirements

Connection Server requirements

Any Windows 10 device that supports Windows Hello, such as Microsoft Surface Pro 4. Set up Windows Hello in Settings > Accounts > Sign-in options.

n Horizon 6 version 6.2.x or a later release. n Enable biometric authentication in Connection Server. For information,

see "Configure Biometric Authentication" in the Horizon 7 Administration document.

Horizon Client requirements

Enable Windows Hello by tapping Enable Windows Hello on the server login dialog box. After you successfully log in, your Active Directory credentials are stored securely on the Windows 10 device. Enable Windows Hello is shown the first time you log in and does not appear after Windows Hello authentication is enabled.

You can use Windows Hello authentication as part of two-factor authentication with RSA SecurID and RADIUS authentication.

Preparing Connection Server for Horizon Client

Before end users can connect to a server and access a remote desktop or published application, a Horizon administrator must configure certain Connection Server settings.

Unified Access Gateway and Security Servers

n If your Horizon deployment includes a Unified Access Gateway appliance, configure Connection Server to work with Unified Access Gateway. See the Deploying and Configuring Unified Access Gateway document. Unified Access Gateway appliances perform the same role as security servers.

n If your Horizon deployment includes a security server, verify that you are using the latest maintenance releases of Connection Server 6.2.x and Security Server 6.2.x or later releases. For more information, see the installation document for your Horizon version.

Desktop and Application Pools

n Verify that a desktop or application pool has been created and that the user account that you plan to use is entitled to access the pool. For more information, see the Setting Up Virtual Desktops in Horizon 7 and Setting Up Published Desktops and Applications in Horizon 7 documents.

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