Shared: Release Notes December 2020



SAP Concur Release NotesShared Planned ChangesApplies to Professional Edition, Standard Edition, and Small Business EditionMonthAudienceRelease Date: December 5, 2020Initial Post: Friday, December 4, 10:00 AM PTSAP Concur Client FINALThe Planned Changes in this document apply to multiple SAP Concur solutions and/or services and are targeted for future releases. For Planned Changes that apply to single products and/or services:For Professional Edition, refer to the Professional Edition release notes.For Standard Edition, refer to the Standard Edition release notes.For Small Business Edition, refer to the Small Business Edition release notes.SAP Concur reserves the right to postpone implementation of?– or completely remove – any enhancement/change mentioned in this document.Contents TOC \o "1-3" \h \z \u Planned Changes PAGEREF _Toc57964174 \h 1Admin PAGEREF _Toc57964175 \h 1RELEASE: Connected List Data Type Now Available for Expense Attendee Form PAGEREF _Toc57964176 \h 1APIs PAGEREF _Toc57964177 \h 1RELEASE: List Item v4 APIs PAGEREF _Toc57964178 \h 1RELEASE: List v4 APIs PAGEREF _Toc57964179 \h 2Authentication PAGEREF _Toc57964180 \h 2**Planned Changes** Android / iPhone / iPad – Retirement of Mobile PIN PAGEREF _Toc57964181 \h 2**Planned Changes** Android / iPhone / iPad – Retirement of Auto Sign-In Setting PAGEREF _Toc57964182 \h 6Authorized Support Contacts PAGEREF _Toc57964183 \h 8RELEASE: Security / Data Protection Contact Option to be Added to SAP Concur Support Portal Profile PAGEREF _Toc57964184 \h 8File Transfer Updates PAGEREF _Toc57964185 \h 8**Planned Changes** Mandatory SFTP with SSH Key Authentication PAGEREF _Toc57964186 \h 8Miscellaneous PAGEREF _Toc57964187 \h 9**Planned Changes** Updated Naming Convention for Sub-URLs PAGEREF _Toc57964188 \h 9**Planned Changes** New SAP Concur Homepage to be Rolled Out PAGEREF _Toc57964189 \h 11Release Notes PAGEREF _Toc57964190 \h 14Preview Release Notes No Longer Published PAGEREF _Toc57964191 \h 14Client Notifications PAGEREF _Toc57964192 \h 15Browser Certifications and Supported Configurations PAGEREF _Toc57964193 \h 15Monthly Browser Certifications and Supported Configurations PAGEREF _Toc57964194 \h 15Subprocessors PAGEREF _Toc57964195 \h 15SAP Concur Non-Affiliated Subprocessors PAGEREF _Toc57964196 \h 15Legal DisclaimerThe information in this presentation is confidential and proprietary to SAP SE or an SAP affiliate company and may not be disclosed without the permission of SAP SE or the respective SAP affiliate company. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP SE or its affiliated companies. SAP SE and its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP SE or an SAP affiliate company’s strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP SE and its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP SE and its affiliated companies assume no responsibility for errors or omissions in this document, except if such damages were caused by SAP SE or an SAP affiliate company’s willful misconduct or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.Planned ChangesThese features and changes are targeted for future releases. SAP Concur solutions reserves the right to postpone implementation of – or completely remove – any enhancement/change mentioned here. AdminRELEASE: Connected List Data Type Now Available for Expense Attendee FormApplies to:ExpenseInvoiceRequestTravelOtherEdition(s)ProfessionalProfessionalProfessionalN/AN/AInformation First PublishedInformation Last ModifiedFeature Target Release DateNovember 2020November 25, 2020December 2020Any changes since the previous monthly release are highlighted in yellow in this release note.This feature/change has been targeted for release. For information about this feature/change, refer to the applicable product release notes as indicated in the table above.APIsRELEASE: List Item v4 APIsApplies to:ExpenseInvoiceRequestTravelOtherEdition(s)Professional,StandardProfessional,StandardProfessional,Standard——Information First PublishedInformation Last ModifiedFeature Target Release DateNovember 25, 2020December 4, 2020December 2020Any changes since the previous monthly release are highlighted in yellow in this release note.This feature/change has been targeted for release. For information about this feature/change, refer to the applicable product release notes as indicated in the table above.RELEASE: List v4 APIsApplies to:ExpenseInvoiceRequestTravelOtherEdition(s)Professional,StandardProfessional,StandardProfessional,Standard——Information First PublishedInformation Last ModifiedFeature Target Release DateNovember 25, 2020December 4, 2020December 2020Any changes since the previous monthly release are highlighted in yellow in this release note.This feature/change has been targeted for release. For information about this feature/change, refer to the applicable product release notes as indicated in the table above.AuthenticationThese changes are part of the SAP Concur solutions continued commitment to maintaining secure authentication.**Planned Changes** Android / iPhone / iPad – Retirement of Mobile PIN These changes are part of the SAP Concur solutions continued commitment to maintaining secure authentication.Applies to:ExpenseInvoiceRequestTravelOtherEdition(s)Professional,StandardProfessional,StandardProfessional,StandardProfessional,StandardMobileInformation First PublishedInformation Last ModifiedFeature Target Release DateMay 2020October 16, 2020November 2020 (9.86)Any changes since the previous monthly release are highlighted in yellow in this release note.OverviewTargeted for the November (9.86) Mobile release, SAP Concur solutions plans to retire the Mobile PIN sign-in option in the SAP Concur mobile app. This change coincides with the redesign of the mobile sign-in page which will also be implemented with the November release. Beginning with the November release, users will be able to switch back to the old sign-in page design and will be able to use the Mobile PIN sign-in option on that page. The option to switch between the old and new page designs will no longer be available beginning with the March (9.89) release.IMPORTANT: Between the November and March releases, admins should confirm that users are aware of this change and ensure that users can sign in using one of the supported methods listed in this release note.With the retirement of the mobile PIN sign-in option, users will continue to be able to sign into the mobile app through the following methods:Single Sign-On (SSO)Mobile SSOSAP Concur SAML v2 (SAML v2)Username and passwordE-mail address and passwordFor companies that have Single Sign-On (SSO) enabled for the web version of SAP Concur solutions, it is recommended that they also enable SSO on the SAP Concur mobile app, ideally migrating to SAML v2.For information about migrating to SAML v2, refer to the SSO Service: Overview Guide and the Shared: SSO Management Setup Guide. Business Purpose / Customer BenefitThe retirement of this feature better supports secure authentication by removing the less secure PIN option, simplifies the way users sign into the SAP Concur mobile app, and makes the mobile sign-in experience more consistent with the web sign-in experience.What the Admin SeesBeginning on October 12, 2020, Admins will see a notification about the upcoming change when they sign into an SAP Concur entity.What the User SeesThe following screenshots were taken from an iPhone. The experience is similar on other devices but might have a slightly different appearance.Before AfterThe following screenshots reflect an in-progress design change and might not reflect the final design of the sign-in screens. Forgotten PasswordsIf a user installs or upgrades to version 9.86 (or later) of the mobile app and they enter their retired mobile PIN in the Password field on the redesigned sign-in page, they will receive a message that the password is invalid and will be prompted to reenter their password.Between the November (9.86) and March (9.89) releases, users can switch back to the old page design, and can use their PIN to sign in on that page. Users must have an alternate, supported sign-in method before installing the March (9.89) release.If a user has forgotten their password, there are several ways they can reset it: Users can reset their password by tapping Forgot Password on the sign-in screen.Users can reset their password by going to Profile > Profile Settings > Change Password within the web version of SAP Concur solutions.In some SAP Concur configurations, the ability for users to reset their passwords is disabled. If password reset is disabled and you need to reset your password, contact your company’s designated resource (for example, a Company Administrator) to address this issue.More information on the retirement of the Mobile PIN sign-in option will appear in future release notes.For more information on the new mobile sign-in experience, refer to the **Planned Changes** Android / iPhone / iPad – Redesign of the Sign In Page release note in the SAP Concur mobile app release notes.Configuration / Feature ActivationThe change occurs automatically; there are no additional configuration or activation steps. For more information, refer to the Mobile Authentication Update FAQ.**Planned Changes** Android / iPhone / iPad – Retirement of Auto Sign-In SettingThese changes are part of the SAP Concur solutions continued commitment to maintaining secure authentication.Applies to:ExpenseInvoiceRequestTravelOtherEdition(s)Professional,StandardProfessional,StandardProfessional,StandardProfessional,StandardMobileInformation First PublishedInformation Last ModifiedFeature Target Release DateSeptember 2020September 18, 2020November 2020 (9.86)Any changes since the previous monthly release are highlighted in yellow in this release note.OverviewTargeted for the November (9.86) Mobile release, SAP Concur solutions plans to retire the automatic sign-in setting in the SAP Concur mobile app. This change coincides with the redesign of the mobile sign-in page which will also be implemented with the November release. IMPORTANT: Between the November and March releases, admins should confirm that users are aware of this change.Business Purpose / Customer BenefitThe retirement of this feature better supports secure authentication by removing the less secure automatic sign-in setting.What the User SeesBeginning with the November release, users will see the redesigned sign-in page. The redesigned sign-in page does not support the automatic sign-in setting. Between the November release (9.86) and the March release (9.89), users will be able to switch back to the old sign-in page design and, if the autologin property is enabled for their company, the user will be able to use the automatic sign-in setting in Concur mobile app Settings.The following screenshots were taken from an iPhone. The experience is similar on other devices but might have a slightly different appearance.Auto Sign-In Settings The option to switch between the old and new page designs will no longer be available beginning with the March (9.89) release and the auto sign-in setting will no longer be available. The user will no longer see the Auto Sign In setting on the Security page in Concur mobile app Settings.For more information on the new mobile sign-in experience, refer to the **Planned Changes** Android / iPhone / iPad – Redesign of the Sign In Page release note in the SAP Concur mobile app release notes.Configuration / Feature ActivationThe change occurs automatically; there are no additional configuration or activation steps. For more information, refer to the Mobile Authentication Update FAQ.Authorized Support ContactsRELEASE: Security / Data Protection Contact Option to be Added to SAP Concur Support Portal ProfileApplies to:ExpenseInvoiceRequestTravelOtherEdition(s)Professional,StandardProfessional,StandardProfessional,StandardProfessional,StandardN/AInformation First PublishedInformation Last ModifiedFeature Target Release DateNovember 13, 2020November 27, 2020Early December 2020Any changes since the previous monthly release are highlighted in yellow in this release note.This feature/change has been targeted for release. For information about this feature/change, refer to the applicable product release notes as indicated in the table above.File Transfer Updates**Planned Changes** Mandatory SFTP with SSH Key AuthenticationApplies to:ExpenseInvoiceRequestTravelOtherEdition(s)Professional,StandardProfessional,StandardProfessional,StandardProfessional,StandardIntelligenceInformation First PublishedInformation Last ModifiedFeature Target Release DateJune 2019November 25, 2020April 10, 2021Any changes since the previous monthly release are highlighted in yellow in this release note.OverviewThis release note is intended for technical staff responsible for file transmissions with SAP Concur solutions. For our customers and vendors participating in data exchange through various secure file transfer protocols, SAP Concur is making changes that provide greater security for those file transfers. Non-SFTP (Secure File Transfer Protocol) protocols and SFTP password authentication will no longer be allowed to connect to SAP Concur products as of April 10, 2021:Existing non-SFTP file transfer accounts need to switch to SFTP with SSH Key Authentication before April 10, 2021.Existing SFTP file transfer accounts that use password authentication must switch to use SSH key authentication before April 10, 2021.SFTP password reset requests require the client to provide an SSH key for authentication.This announcement pertains to the following file transfer DNS endpoints:st.st-eu.st-cge.st-cge-dr.vs.vs.Business Purpose / Client BenefitThese changes provide greater security for file transfers.Configuration / Feature ActivationIf assistance is required, please contact SAP Concur support.For more information, refer to the Shared: File Transfer for Customers and Vendors User Guide.Miscellaneous**Planned Changes** Updated Naming Convention for Sub-URLsApplies to:ExpenseInvoiceRequestTravelOtherEdition(s)Professional,StandardProfessional,StandardProfessional,StandardProfessional,Standard--Information First PublishedInformation Last ModifiedFeature Target Release DateJuly 2020November 6, 2020Second Quarter of 2021Any changes since the previous monthly release are highlighted in yellow in this release note.OverviewAs part of our overall cloud platform strategy, SAP is planning to implement a more consistent naming convention for the URLs used to connect to SAP Concur solutions, based on data center. Users will continue to be able to access and will be routed automatically to the correct URL or single sign-on (SSO) as part of their sign-in process.For more information about our overall cloud platform strategy, refer to the SAP Concur Cloud Platform Strategy FAQ.No customer data is planned to leave the North America or EMEA regional data center to which it is assigned at any time before, during or after this change. Targeted for Q2 2021SAP is planning to deploy us.. It will be functionally identical to the existing?.SAP is planning to deploy eu.. It will be functionally identical to the existing eu1..? SAP is planning to remove eu1.. There is currently no target date for that removal.?Most clients will not be impacted by the removal of this URL. They will be able to sign in using the same method they use today. Future communications will provide more information on the removal of this URL.Targeted for Q2 2021SAP is planning to deploy us2. and eu2. and plans to use these URLs for future customer migration to the AWS cloud platform.For more information, refer to the SAP Concur Cloud Platform Strategy FAQ.SAP is planning to update to automatically redirect users to the appropriate URL or SSO. Users will be directed to their established home data center (for example, eu., eu2.,?us., or us2.). No customer data is planned to leave the North America or EMEA regional data center to which it is assigned at any time before, during or after this change. Restricted Access / Allow ListsIn rare cases, clients who restrict or filter access from their corporate network to specific URLs, might need to update their configuration to enable users to connect to the new URLs. For example, clients who have an allow list configured, might need to add the new URLs to their list. The information in this release note should be provided to your technical resource so that they can take appropriate action to allow access to these new URLs.It is not a best practice to only allow specific URLs. If restricted access is a requirement, SAP recommends allowing *. to avoid having to make these adjustments in the future.Business Purpose / Client BenefitThis change supports future URL consistency across all global regions, and a central URL that redirects users to the appropriate data center.What the User SeesTargeted for Q2 2021, users who connect to an SAP Concur entity by navigating to will be redirected to the appropriate URL or single sign-on (SSO) as part of their sign-in process.Configuration / Feature ActivationThese changes occur automatically; there are no configuration or activation steps. However, in rare cases, clients who restrict or filter access from their corporate network to specific URLs, might need to update their configuration to enable users to connect to the new URLs.**Planned Changes** New SAP Concur Homepage to be Rolled OutApplies to:ExpenseInvoiceRequestTravelOtherEdition(s)Professional,Standard,CSBEProfessional,StandardProfessional,StandardProfessional,Standard--Information First PublishedInformation Last ModifiedFeature Target Release DateDecember 4, 2020--First to Second Quarter, 2021Any changes since the previous monthly release are highlighted in yellow in this release note.OverviewBeginning in February, when some users sign into SAP Concur products, they will be directed to a new SAP Concur homepage. The appearance of the new homepage will be identical to the current SAP Concur homepage. The roll out of the new homepage will be phased. Some clients will be migrated to the new homepage beginning in February and additional clients will be migrated to the new homepage over time. The migration of clients to the new homepage is targeted to be completed in Q2 2021.Business Purpose / Client BenefitThis change ensures that the SAP Concur homepage is available even when some services are unavailable and improves the consistency of the sign in experience.What the User SeesCurrently, when a user signs into their SAP Concur products, if some products or services are unavailable while other products and services are up and running, a modified version of the user’s homepage similar to the following appears: After a client is migrated to the new homepage, if one or more services are unavailable, when a user signs in to their SAP Concur products, they will see the usual homepage, but if the user navigates to a page for a service that is unavailable, they will see a page similar to the following:After migration to the new homepage, if all services are available, this change is transparent to the user and they see a homepage that is identical to the pre-migration homepage.Example HomepageThe appearance of the homepage differs depending on which products and services are enabled for the client and the permissions assigned to the user.Configuration / Feature ActivationThis change occurs automatically; there are no additional configuration or activation steps.Release NotesPreview Release Notes No Longer PublishedOverviewStarting with the January 2021 release, SAP Concur Technical Publications will no longer publish the preview release notes. This change is being made to streamline our client communication. With this change, only two sets of release notes will be published for each monthly release cycle: draft release notes and final release notes.This change will go into effect January 1, 2021.The 2021 Release Calendar will be updated to reflect this change.Business Purpose / Client BenefitThis change simplifies the release notes communications.For more information about the publishing dates for the draft and final release notes, refer to the 2021 Release Calendar.Client NotificationsBrowser Certifications and Supported ConfigurationsMonthly Browser Certifications and Supported ConfigurationsThe SAP Concur Release Notes – Monthly Browser Certifications document lists current and planned browser certifications. The document is available with the other SAP Concur monthly release notes.The Concur Travel & Expense Supported Configurations – Client Version guide is available with the setup guides, user guides, and other technical documentation.SubprocessorsSAP Concur Non-Affiliated SubprocessorsThe list of non-affiliated subprocessors is available here: SAP Concur list of SubprocessorsIf you have questions or comments, please reach out to: Privacy-Request@ ................
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