Student Email Service User Guide

[Pages:41]Version 1.6

2020/05/21

Student Email Service User Guide

CHU HAI COLLEGE OF HIGHER EDUCATION | created by ITSO

Student Email User Guide

Version No.

1.4 1.5 1.6

Date

Created / Updated by

2017-10-04 ITSO

2018-03-15 ITSO

2020-05-21 ITSO

Description

Change description of activate code Remove alias function

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Student Email User Guide

Activate Student Email Service ..............................................................................................4 Login Student Email ..............................................................................................................6 Change Password ................................................................................................................... 7 Register Your Devices for Wi-Fi Services...............................................................................9

Find the MAC Address of a Windows Device ....................................................................11 Find the MAC Address of a Windows Device (Alternative Method)................................ 14 Find the MAC Address of a Mac OSX Device ................................................................... 15 Find the MAC Address of an iPhone Device..................................................................... 17 Find the MAC Address of an Android Device................................................................... 18 Connect to Wi-Fi Services .................................................................................................... 19 Connect Wi-Fi on Windows 10 Computer........................................................................ 19 Connect Wi-Fi on Windows 7 Computer.......................................................................... 21 Connect Wi-Fi on Mac OSX Computer ............................................................................23 Connect Wi-Fi on iPhone Device......................................................................................24 Connect Wi-Fi on Android Device....................................................................................26 Forgot Password...................................................................................................................28 Trust the Senders .................................................................................................................30 @ Outlook / Hotmail ........................................................................................................30 @ Yahoo! Mail ..................................................................................................................30 @ Gmail ............................................................................................................................ 31 Google Apps for Mobile Devices ..........................................................................................33 For Android Devices .........................................................................................................33 For iOS Devices ................................................................................................................38

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Student Email User Guide Frequently Asked Questions (FAQs)................................................................................... 40

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Student Email User Guide

You have to activate your account before using the email service provided through the student email server. Please access the activation page at . Step 1: Fill in the related information and press the activation button

Student ID

(e.g. 171400001)

Activation Code

(Student ID + HKID/Mainland China ID with first FOUR digit e.g. 171400001A123)

Alternative Email

(for retrieving your password e.g. email@)

Step 2: Please check your registered Email

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Step 3: Check your email for login password

Student Email User Guide

Your username and generated password

Activation hyperlink

The system will generate and send a default password to the email account you have provided during step 1. You cannot use the password right now until you click on the activation link. We recommend that you reset your password at once after your first login. (Please refer to the section "Change Password").

Step 4: Activation successful

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Student Email User Guide

To login your student email, please go to the URL: to login to the system. Step 1: Login through login page

Student ID

(e.g. 161101999)

Password

If you have any questions, please email to the ITSO Help Desk at helpdesk@chuhai.edu.hk.

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Student Email User Guide The online system allows you to change your password. Before resetting your password, make sure you have already activated your account. Step 1: Go to the URL:

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