PIHP - Michigan

3.6.8 The applicant employs at least one person skilled in customer relations who is responsible for coordinating all grievances and appeals, and advising individuals of their rights and dispute resolution options. 3.6.9 The grievance and appeal coordinator has a working knowledge of the applicant’s service delivery system and plan benefits. ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download