Resume - ORNL



Human Resources Employee Relations and Talent Development LeaderLeader in delivering Human Resource Services including talent development and learning strategies for over 15 years, applying adult learning theories to meet strategic objectives in human resource management and organizational effectiveness. Highly effective utilizing creative leadership skills to achieve business objectives. Strengths include: Coaching and Facilitation, Change Management, Talent Development, Employee Relations, discipline strategies, Project Management, Workforce Planning, and Succession Management through incorporation of a Strategic and Diverse Perspective.Professional ExperienceOak Ridge National Laboratory, UT-Battelle, Oak Ridge, TN 03/2008-PresentInterim Director, Employee & Organizational Development 01/2020 – PresentExpanded succession planning through innovative concepts, positioning ORNL as a benchmark organizationAnticipated and accomplished the transition to 100% remote on-boarding and e-learning with zero delay in hiring; using change management techniques collaborated with three directorates to develop robust expandable processes to meet current and anticipate next phase needs Facilitated pulse survey feedback; turnaround in less than three weeks; population of ~5000 staff resulting in ~80% completion rate; collaborated with machine learning group to provide analysis of over 11,000 text responses Lead the team to reimagine learning delivery methods to address needs of remote workforce Crafted a coaching culture process; expanded coaching vision to become a tool for performance management and leadership development Managed budget of ~$2mHuman Resource Business Partner 02/2012 – 12/2019Facilitated performance management, succession planning and talent management discussions at the team, division, directorate, and organization level Facilitated salary planning activities, workforce development, and focus groups on employee engagement; managing ~$3 million annual salary budget Conducted workforce planning and implemented reduction in force strategies that earned organizational recognitionExecuted talent development and retention strategies to maximize organizational effectiveness Coached directors, supervisors, and staff utilizing International Coaching Federation standards Certified Ally and actively championed diversity and inclusion efforts Facilitated workforce planning activities; deployed solutions to align organizational staffing to mission needs and capabilities using change management techniquesLead hiring actionsLead teams and participated on special projects including SuccessFactors Forms, SBMS reviews, Directorate Mentoring Programs, EOD Career Path Finance Course, Chairperson of Veterans Employee Resource Group, Coordination of Diversity and Inclusion activities for NScD Relocation Specialist 10/2008 – 02/2012Defined initial relocation program for the Laboratory; managed relocation process for over 150 staff annually; managing and reconciling an annual amount of ~$2 million Developed and directed the concept design to automate relocation EOD Technology, Inc. (DBA Sterling Operations), Knoxville, Tennessee. Government prime contractor for security, engineering and environmental remediation, with global operations – 02/2005-01/2008Human Resource ManagerCreated the HR strategy and developed the HR Department from the ground up – utilized change management techniques, developed training philosophy, and implemented human capital management plan for diverse staff of ~100 US Citizens and 4,000 subcontractors in domestic and remote locations including Uganda, Costa Rica, Kuwait, and IraqProject Manager for HRIS implementation – on time and under budgetFacilitated discussions on immigration with foreign officialsManaged domestic and foreign national employee relationships including facilitation of focus groups, federally mandated training, cultural sensitivity courses, and professional development Provided leadership to four direct reports and supervised ~10 augmented staff – received the organization’s teamwork award Lowe’s Home Improvement, Harriman, Tennessee 01/2004-02/2005Human Resource Manager Established HR practices and implemented training and development strategies for new store opening; utilized needs assessments and adult learning techniques to establish staffing and training requirements including Department of Transportation (DOT) drug screening program and skills compliance Managed training and development activities for ~200 retail employeesFacilitated focus groups on customer satisfactionUnited States Marine Corps, various National and International locations 04/1982-01/2004Personnel Development Manager and leadership roles of increasing responsibilitySenior advisor to executive leadership, responsible for the development of ~150 staff - 5 yearsDirect accountability for meeting learning and development needs and facilitating organizational development activities; organization size from ~120 to ~800 – 8 yearsPersonnel and Logistics Manager; managed and addressed development needs for ~800 personnel in remote locations including South Korea, Australia, Pohakuloa Hawaii, and KuwaitTrainer and Postal Inspector of US Mail, monitored and measured compliance to Federal Regulations, developed and delivered training courses for adult learners; accuracy and quality customer service maintained at 10 locations both Domestic and in Europe – 5 yearsEducationTUSCULUM UNIVERSITY, Greeneville, TNMaster of Arts, Human Resources Talent DevelopmentBachelor of Science, Organizational ManagementHR Certifications: Professional in Human Resources, International Coaching Federation ACC certification, Prosci Change Management Certification (ADKAR method), Certified Diversity Ally TrainerComputer Skills: Microsoft Office, SAP, Success Factors, SharePoint, Mindomo (mind mapping collaborative software), Adobe Suite including Captivate, VideoScribe (chalkboard animation software)Organization Affiliations: Society of Human Resource Management, Tennessee Valley Human Resource Association, East Tennessee ICF Coaching Group, Blount County Chapter Show Up for Racial Justice, Family Promise (Homeless Project), Mentor/Protégé Activities, Recording Clerk for local organization, Personnel Management Committee Member for regional organization ................
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