HR Competencies/IDP



Name: _____________________

Date: _____________________

HR Competency Assessment/IDP

Competency Importance: Great = 4 or 5

Medium = 2 or 3 Low = 0 or 1

|Competency |Proficiency |Current Proficiency Level |Competency Importance |Training/ Experience |Source, Date and Cost |

| |Level Needed in Position | |Times Gap |To Gain Competency | |

|Technical Competency |Expert (5)______ |Expert (5)______ |Competency Importance x| | |

|2. ___________ (if required) |Advan.(4)______ |Advan. (4)______ |Gap | | |

|Classification, Compensation, Benefits, |Interm.(3)______ |Interm. (3)______ | | | |

|Employee Development, Employee Relations, HR |Basic (2)______ |Basic (2)______ |___ x ___ = ____ | | |

|Info Systems, Labor Relations, Performance |Awareness(1)____ |Awareness(1)______ | | | |

|Mgmt, Recruitment/Placement, or Workforce | | | | | |

|Planning | | | | | |

|Legal, Government and Jurisprudence |Expert (5)______ |Expert (5)______ |Competency Importance x| | |

|Knowledge of laws, legal codes, regulations, |Advan. (4)______ |Advan. (4)______ |Gap | | |

|executive orders, agency rules, government |Interm. (3)______ |Interm. (3)______ | | | |

|organization and functions, etc. |Basic (2)______ |Basic (2)______ |___ x ___ = ____ | | |

| |Awareness(1)______ |Awareness(1)______ | | | |

|Interpersonal Skills |Expert (5)______ |Expert (5)______ |Competency Importance x| | |

|Shows understanding, courtesy, tact, empathy,|Advan. (4)______ |Advan. (4)______ |Gap | | |

|concern; develops & maintains relations; may |Interm. (3)______ |Interm. (3)______ | | | |

|deal with difficult and distressed people; |Basic (2)______ |Basic (2)______ |___ x ___ = ____ | | |

|relates well to people from varied |Awareness(1)______ |Awareness(1)______ | | | |

|backgrounds; is sensitive to individual | | | | | |

|differences. | | | | | |

|Teamwork |Expert (5)______ |Expert (5)______ |Competency Importance x| | |

|Encourages and facilitates cooperation, |Advan. (4)______ |Advan. (4)______ |Gap | | |

|pride, trust, and group identity; fosters |Interm. (3)______ |Interm. (3)______ | | | |

|commitment and team spirit; works with others|Basic (2)______ |Basic (2)______ |___ x ___ = ____ | | |

|to achieve goals. |Awareness(1)______ |Awareness(1)______ | | | |

| | | | | | |

|Customer Service |Expert (5)______ |Expert (5)______ |Competency Importance x| | |

|Works with customers to assess needs, provide|Advan. (4)______ |Advan. (4)______ |Gap | | |

|assistance, resolve problems, satisfy |Interm. (3)______ |Interm. (3)______ | | | |

|expectations, knows products and services; is|Basic (2)______ |Basic (2)______ |___ x ___ = ____ | | |

|committed to providing quality products & |Awareness(1)______ |Awareness(1)______ | | | |

|services. | | | | | |

|Client Engagement/ Change Management |Expert (5)______ |Expert (5)______ |Competency Importance x| | |

|K of the impact of change on people, |Advan. (4)______ |Advan. (4)______ |Gap | | |

|processes, procedures, leadership, & |Interm. (3)______ |Interm. (3)______ | | | |

|organizational culture; knowledge of change |Basic (2)______ |Basic (2)______ |___ x ___ = ____ | | |

|mgmt principles, strategies, & techniques |Awareness(1)______ |Awareness(1)______ | | | |

|required for planning, implementing, & | | | | | |

|evaluating change effectively. | | | | | |

|Knowledge of the Agency’s Business |Expert (5)______ |Expert (5)______ |Competency Importance x| | |

|Knows the Service’s mission, statutory basis,|Advan. (4)______ |Advan. (4)______ |Gap | | |

|and functions and how its social, political, |Interm. (3)______ |Interm. (3)______ | | | |

|& technological systems work. Keeps current |Basic (2)______ |Basic (2)______ |___ x ___ = ____ | | |

|on national & local social, economic factors |Awareness(1)______ |Awareness(1)______ | | | |

|that impact the Service. Understands the | | | | | |

|organization’s culture and value systems, & | | | | | |

|how they influence organ. practices and | | | | | |

|effectiveness | | | | | |

|Project Management |Expert (5)______ |Expert (5)______ |Competency Importance x| | |

|Knowledge of the principles, methods, or |Advan. (4)______ |Advan. (4)______ |Gap | | |

|tools for developing, scheduling, |Interm. (3)______ |Interm. (3)______ | | | |

|coordinating, and managing projects and |Basic (2)______ |Basic (2)______ |___ x ___ = ____ | | |

|resources, including monitoring and |Awareness(1)______ |Awareness(1)______ | | | |

|inspecting costs, work, and contractor | | | | | |

|performance. | | | | | |

|Problem Solving |Expert (5)______ |Expert (5)______ |Competency Importance x| | |

|Identifies problems, determines accuracy and |Advan. (4)______ |Advan. (4)______ |Gap | | |

|relevance of information; uses sound judgment|Interm. (3)______ |Interm. (3)______ | | | |

|to generate and evaluate alternatives, and to|Basic (2)______ |Basic (2)______ |___ x ___ = ____ | | |

|make recommendations. |Awareness(1)______ |Awareness(1)______ | | | |

|Other: ________________ |Expert (5)______ |Expert (5)______ |Competency Importance x| | |

| |Advan. (4)______ |Advan. (4)______ |Gap | | |

| |Interm. (3)______ |Interm. (3)______ | | | |

| |Basic (2)______ |Basic (2)______ |___ x ___ = ____ | | |

| |Awareness(1)______ |Awareness(1)______ | | | |

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