Module 2 SCCM Text Script

Slide 1 Welcome to Module 2, Professional Responsibilities, of DBHDS Support Coordination/Case Management Training Modules.

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Slide 2

The topics covered in Module 2 include: ? supervision; ? professional boundaries; ? dual relationships; ? self-disclosure; and ? avoiding burnout.

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Slide 3

The objectives of this Module include: ? understand the importance of supervision; ? recognize how to establish and maintain professional boundaries; ? understand the principles of dual relationships; ? understand self-disclosure; and ? identify ways to avoid burnout.

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Slide 4 The Support Coordinator/Case Manager supervisor is a key resource for continued growth as a professional.

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The Support Coordinator/Case Manager supervisor is responsible for four functions. They include:

? administrative functions; ? educational functions; ? supportive functions; and ? clinical supervision. Administrative functions include hiring and orienting new staff, assisting and coordinating work, monitoring and evaluating performance, facilitating communication in organization and sharing organizational values. Educational functions include providing and coordinating both informal and formal training. Supportive functions include supporting staff, cultivating a sense of teamwork, sustaining morale, building commitment to the agency mission and goals, helping create and maintain an environment that is conducive to provision of quality services to those served. Clinical supervision includes review of the status, progress and /or issues for those served results of record audits, identification of resources, and clarification of regulations and requirements.

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