A Review of Customer Relationship Management System ...

A Review of Customer Relationship Management System Benefits and Implementation in Small and Medium Enterprises Boon Kiat Loh, Khai Lun Koo, Kee Fai Ho, Rosnah Idrus School of Computer Sciences, NAv6 Centre, CeMAC Universiti Sains Malaysia 11800 USM Penang MALAYSIA ................
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