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Ji Won Bennett100 Higgs Boson Road, Point Chevalier, Auckland 8888099 999 9999jwbennettwork@ for full-time work as a retail manager.PERSONAL STATEMENTExperienced and energetic retail manager, returning to work after two years raising a family. Lead previous team to achieving an increase of 15% of sales. Created a positive working environment that saw a reduction in staff turnover of 30%. Looking to apply my three years of management knowledge and experience to a new challenge.TECHNICAL SKILLSInvoicing using Datastore+ platformKnowledge of stock and accounting softwareSocial media marketing platforms and softwarePERSONAL SKILLSManagementThree years’ successful experience as an assistant manager at an electronics storeHired and trained staffPlanned roster and supervised staff Motivated staff to increase sales by 15%Project managed social media marketing campaigns for storeInitiativeSet up new software systems for ordering stockDeveloped new material for social media to market storeChanged roster system to reduce costs of staffingCommunicationReplied to and solved client enquiriesCoached team on customer service and problem solving techniquesPresented monthly statistics to board meetingsElectronics and technologyKept up to date with the latest technologies in the electronics retail industryWORK HISTORYElectric ThingsAuckland2013-2016Store managerLead, supervised, hired, trained and coached a team of sixInvolved in wider company decision making, including policy and purchasing decisionsPlanned and implemented advertising campaigns and branding strategiesCreated a social media presence, leading to 25% increase in visits to Electric Things websiteManaged stock ordering, basic accounting for storeFunny PhonesDunedin2011-2013Sales representativeWorked as part of a dedicated sales team providing a high level of customer support and after sale serviceResponsible for stock purchasingOrganised weekly team meetingsManaged projects and supervised a major contract to provide mobile phones to a nationwide media companyKept up to date with the latest in mobile phone technologyEat My SandwichDunedin2008-2011Delicatessen assistantPrepared food and drink for customersResponsible for marketing display and social media Customer service and cash handlingQUALIFICATIONSUniversity of OtagoDunedin2008-2010Bachelor of CommerceMarketingCOMMUNITY AND VOLUNTEER EXPERIENCEStudent DefenceDunedin2010Volunteer Cleaned up Dunedin after stormHanded out care packagesUpdated Student Defence websiteACHIEVEMENTSDunedin Volunteer of the Year award, 2010INTERESTSHalf-marathons, blog writing, member of Forest and Bird SocietyREFEREESEarl CaveRegional ManagerElectric Things023 232 2322earl.cave@electricthings.co.nzDeanna MunroOwnerFunny Phones023 333 3333deanna.munro@funnyphones.co.nz ................
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