Social Worker I
Social Worker I
|Step |Percentage |Hourly |BiWeekly |Annual Rate |
|Number |Between Steps | | |Top & Bottom |
|1 |0.0 |15.02 |1201.60 |31241.60 |
|2 |5.0 |15.77 |1261.60 |32801.60 |
|3 |5.0 |16.56 |1324.80 |34444.80 |
|4 |5.0 |17.39 |1391.20 |36171.20 |
|5 |5.0 |18.26 |1460.80 |37980.80 |
| | | | | |
Social Worker III
|Step |Percentage |Hourly |BiWeekly |Annual Rate |
|Number |Between Steps | | |Top & Bottom |
|1 |0.0 |18.29 |1463.20 |38043.20 |
|2 |5.0 |19.20 |1536.00 |39936.00 |
|3 |5.0 |20.16 |1612.80 |41932.80 |
|4 |5.0 |21.17 |1693.60 |44033.60 |
|5 |5.0 |22.23 |1778.40 |46238.40 |
Page 1 of 4
COUNTY OF SAN DIEGO
Great Government Through the General Management System – Quality, Timeliness, Value
DEPARTMENT OF HUMAN RESOURCES
CLASS SPECIFICATION CLASSIFIED
SOCIAL WORKER I Class No. 005235
SOCIAL WORKER II Class No. 005265
SOCIAL WORKER III Class No. 005260
ν CLASSIFICATION PURPOSE
To perform casework services that include assessing social service needs, making appropriate referrals, and providing information
to individuals eligible for social services; and to perform related work as required.
ν DISTINGUISHING CHARACTERISTICS
Incumbents in the Social Worker class series perform a wide variety of casework assignments related to social, educational, physical and psychological dysfunctions. Positions in these classes are allocated primarily to the Health and Human Services Agency (HHSA). This class series is distinguished from the Human Services Specialist class series in that the latter perform technical work in determining eligibility for public assistance.
Social Worker I:
This is the entry-level class in the social worker series. Under general supervision, incumbents independently perform assessments, make appropriate referrals, and provide consultation and casework services to clients.
Social Worker II:
This is the journey-level class. Under general supervision, incumbents perform the full range of assessments and casework services in social services programs.
Social Worker III:
This is the lead level class. Under general supervision, incumbents are responsible for more difficult cases and provide technical guidance and training to lower classes. Incumbents may act in the absence of a supervisor, and provide consultation for Employment, Foster Care, In-Home Support, and Licensing social workers.
ν FUNCTIONS
The examples of functions listed in the class specifications are representative but not necessarily exhaustive or descriptive of any one position in the classes. Management is not precluded from assigning other related functions not listed herein if such duties are a logical assignment for the position.
Essential Functions
The following apply to all classes:
1. Interviews, investigates, and employs other data gathering methods to acquire diagnostic information from clients.
2. Identifies, assesses, and treats social, educational, physical, and psychological dysfunction among referees and clients.
3. Determines program eligibility.
4. Recommends placement facilities and develops service plans.
5. Explains qualifications to applicants wishing to be licensees for foster homes or residential care facilities.
6. Follows up on clients’ progress and evaluates treatment plans.
7. Prepares and writes professional reports, letters, and case summaries.
8. Supervises visits between parents and children.
9. Transports children to appointments, therapy sessions and doctor visits.
10. Coordinates training for clients in the Welfare to Work Program with employers and training programs.
11. Negotiates and executes contracts with client's employers.
12. Completes statistical surveys and research projects relevant to program activities.
13. Exchanges information with co-workers and individuals outside of the Agency.
14. Reads literature, laws, and regulations related to the social work profession.
15. Attends training to develop and enhance social work knowledge and skills.
16. Provides responsive, high quality service to County employees, representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner.
17. May act as case managers in Adult Services, Employment Services, or In Home Support Services as Assigned.
Social Worker III only (in addition to the above):
1. Provides professional case consultation to fellow workers to resolve problem situations.
2. Performs lead work and acts in the absence of a supervisor.
3. Acts as case manager for homeless families, offering referrals to county resources.
ν KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
The following apply to all classes:
– Human behavior theory.
– Public relations, principles, and practices.
– Protection and placement techniques related to children, families, and/or adults.
– Principles and practices of social work.
– Public social service programs on the Federal, State, and local level.
– Rules and regulations governing the provision of social services.
– San Diego County policies and procedures governing the provision of social services.
– Current trends and issues in the field of social work.
– Principles of interviewing for the purpose of acquiring diagnostic information and recommending treatment plans.
– Methods of identifying and assessing social needs.
– Psycho-social treatment modalities.
– Various socio-economic, cultural, and ethnic trends, conditions, and expectations.
– Community and agency resources providing social service benefits.
– Employment planning and training and job readiness techniques.
– County customer service objectives and strategies.
Social Worker III only (in addition to the above):
– Principles of lead work.
Skills and Abilities to:
The following apply to all classes:
– Comprehend and apply laws, regulations, policies, and procedures relative to the provision of social services.
– Appropriately identify, assess and diagnose clients, and develop appropriate treatment plans utilizing community resources and psychosocial treatment modalities.
– Interview for the purpose of acquiring diagnostic information and developing treatment plans.
– Exercise tact, objectivity, sensitivity, strategy, and judgment in dealing with a variety of people in a variety of situations.
– Communicate effectively with people of various educational, socio-economic, and cultural backgrounds.
– Establish and maintain effective and coordinated working relationships with individuals, groups, and community agencies.
– Write clear, concise, and accurate case summaries and reports.
– Counsel clients regarding money management and other basic life skills.
– Manage a large caseload within deadlines and established agency policies.
– Communicate effectively orally and in writing.
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– Establish effective working relationships with management, employees, employee representatives and the public
representing diverse cultures and backgrounds.
– Treat County employees, representatives of outside agencies and members of the public with courtesy and respect.
– Assess the customer’s immediate needs and ensure customer’s receipt of needed services through personal service or referral.
– Exercise appropriate judgment in answering questions and releasing information.
– Analyze and project consequences of decisions and/or recommendations.
Social Worker III only (in addition to the above):
– Provide technical guidance and training to lower classes.
ν EDUCATION/EXPERIENCE
Education, training, and/or experience that demonstrate possession of the knowledge, skills and abilities listed above. Examples of qualifying education/experience are:
Social Worker I:
Any combination of higher education and social services work experience totaling 2 years, which must have included 24 semester units of college credit in a behavioral science.
Social Worker II:
Any combination of higher education and social services work experience totaling 4 years, which must have included 24 semester units of college credit in a behavioral science.
Social Worker III:
Any combination of higher education and social services work experience totaling 5 years, which must have included 24 semester units of college credit in a behavioral science.
Note: Social services work experience is defined as full-time social casework or eligibility casework experience in a public agency.
ν ESSENTIAL PHYSICAL CHARACTERISTICS
The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the classifications. Reasonable accommodation may be made to enable an individual with qualified disabilities to perform the essential functions of a job, on a case-by-case basis.
Continuous upward and downward flexion of the neck. Frequent: sitting, repetitive use of hands to operate computers, printers and copiers. Occasional: walking, standing, bending and twisting of neck, bending and twisting of waist, squatting, simple grasping, reaching above and below shoulder level, and lifting and carrying of files weighing up to 10 pounds. Incumbents may occasionally be required to lift and secure children weighing up to 60 pounds into vehicle safety seats are required by law.
ν SPECIAL NOTES, LICENSES, OR REQUIREMENTS
License
A valid California class C driver’s license, which must be maintained throughout employment in this class, is required at time of appointment, or the ability to arrange necessary and timely transportation for field travel. Employees in this class may be required to use their own vehicle.
Certification/Registration
None Required.
Working Conditions
Incumbents in these positions work in the field, conducting visits in homes and schools and encounter persons that are hostile and potentially violent.
Background Investigation
Must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and recency. Prior to appointment, candidates will be subject to a background investigation.
Page 4 of 4
Probationary Period
Incumbents appointed to permanent positions in these classes shall serve a probationary period in accordance with Civil Service
Rule 4.2.5:
• Social Worker I: 12 months
Protective Services Assistant
| |Percentage |Hourly |BiWeekly |Annual Rate |
|Number |Between Steps | | |Top & Bottom |
|1 |0.0 |12.03 |962.40 |25022.40 |
|2 |5.0 |12.63 |1010.40 |26270.40 |
|3 |5.0 |13.26 |1060.80 |27580.80 |
|4 |5.0 |13.92 |1113.60 |28953.60 |
|5 |5.0 |14.62 |1169.60 |30409.60 |
|6 |5.0 |15.35 |1228.00 |31928.00 |
Page 1 of 3
COUNTY OF SAN DIEGO
Great Government Through the General Management System – Quality, Timeliness, Value
DEPARTMENT OF HUMAN RESOURCES
CLASS SPECIFICATION CLASSIFIED
PROTECTIVE SERVICES ASSISTANT Class No. 004913
ν CLASSIFICATION PURPOSE
Under general supervision, to provide non-technical assistance and support services for professional staff in the Child Welfare
Services and Adult Protective Services programs of the Health and Human Services Agency (HHSA); and to perform related work
as required.
ν DISTINGUISHING CHARACTERISTICS
The Protective Services Assistant class is found only in the Child Welfare Services and Adult Protective Services programs in the
HHSA.
ν FUNCTIONS
The examples of functions listed in the class specification are representative but not necessarily exhaustive or descriptive
of any one position in the class. Management is not precluded from assigning other related functions not listed herein if
such duties are a logical assignment for the position.
Essential Functions:
1. Transports clients under protective services to and from medical appointments, court hearings, and other appointments as necessary.
2. Notifies clients of court hearing dates.
3. Interviews or assists professional staff in interviewing clients and recording responses.
4. Observes and monitors visits between abused children and their parents or other relatives.
5. Observes the behavior of clients and provides brief verbal and/or written feedback to professional staff; may testify during
court hearings regarding observed behavior of clients.
6. Reads and takes appropriate action on data recorded on laboratory slips, government forms, and other documents.
7. Reviews submitted forms for completeness or assists individuals in completing forms which may involve making
mathematical computations.
8. Maintains contact and liaison with representatives of community organizations and employees of other county departments.
9. Assists clients in using wheelchairs and other orthopedic devices and in performing laboratory tests.
10. Assists clients in moving belongings to new homes or to storage.
11. Provides courteous, high quality service to members of the public by personally responding to requests for service or
appropriate referral.
Bilingual Option
Essential Functions:
1. Translates oral and written English communications into clients’ native languages.
2. Records responses from clients in English or communicates clients’ responses in English to other county staff.
ν KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
−
County customer service objectives and strategies.
Page 2 of 3
− Telephone, office, and online etiquette.
− Basic arithmetic.
− Basic principles of human behavior.
− Interviewing principles and tec hniques.
− Policies, procedures, and forms of the County of San Diego, Health and Human Services Agency.
Skills and Abilities to:
−
Use independent and appropriate judgment under minimal supervision to assess and intervene in situations that may
become volatile and dangerous to clients and children.
− Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of
decisions and/or recommendations.
− Understand and follow written and verbal instructions, and road/street maps.
− Correctly and accurately observe actions, complete forms, compare names and numbers, and maintain records.
− Prioritize work assignments and tasks within strict time deadlines.
− Effectively communicate in writing in a clear, concise, simple, and understandable manner.
− Communicate effectively verbally with a variety of individuals representing diverse cultures and backgrounds and function
calmly in stressful situations, which require a high degree of sensitivity, tact and diplomacy.
− Treat County employees, representatives of outside agencies and members of the public with courtesy and respect.
− Assess the customer’s immediate needs and ensure customer’s receipt of needed services through personal service or
referral.
− Provide prompt, efficient and responsive service.
− Perform simple arithmetic calculations.
− Safely operate a County of San Diego vehicle to travel to locations in the field.
ν EDUCATION/EXPERIENCE
Education, training or experience, which clearly demonstrate possession of the knowledge, skills and abilities stated above. An example of qualifying education/experience is two (2) years of relevant work experience as a Social Services Aide with the County of San Diego; OR; two (2) years of relevant work experience demonstrating the knowledge, skills, and abilities described above.
Note:
The possession of an Associate of Arts or Sciences degree or higher can be used to substitute for the required work experience stated above.
Training Requirement – Polinsky and San Pasqual Assignments
Incumbents must successfully complete training on Preventing and Responding to Assaultive Behavior (PRAB) within the first 12 months of employment.
ν ESSENTIAL PHYSICAL CHARACTERISTICS
The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the classification(s). Reasonable accommodation may be made to enable an individual with qualified disabilities to perform the essential functions of a job, on a case-by-case basis.
Continuous: upward and downward flexion of the neck. Frequent: sitting, walking, standing, bending and twisting of waist, simple and power grasping, and lifting and carrying of case files or client belongings weighing up to 25 pounds, squatting, kneeling, reaching above and below the shoulders, and repetitive use of hands to obtain files, take notes, and operate computers, printers and copiers.
When Assigned to Polinsky Children’s Center and San Pasqual Academy (In addition to above)
Frequent standing, walking, bending, stooping, and kneeling; and lifting and carrying small children ranging in ages from one to seven years who weigh up to 50 pounds. Mobility and strength to handle babies, restrain children up to 18 years of age, and intervene to resolve verbal and physical confrontations involving residents.
ν SPECIAL NOTES, LICENSES, OR REQUIREMENTS
License
A valid California class C driver’s license, which must be maintained throughout employment in this class, is required at time of appointment, or the ability to arrange necessary and timely transportation for field travel. Employees in this class may be required to use their own personal vehicle.
Certification/Registration
None required.
Protective Services Specialist I
|Step |Percentage |Hourly |BiWeekly |Annual Rate |
|Number |Between Steps | | |Top & Bottom |
|1 |0.0 |19.16 |1532.80 |39852.80 |
|2 |5.0 |20.12 |1609.60 |41849.60 |
|3 |5.0 |21.13 |1690.40 |43950.40 |
|4 |5.0 |22.19 |1775.20 |46155.20 |
|5 |5.0 |23.30 |1864.00 |48464.00 |
PSS III
|1 |0.0 |22.19 |1775.20 |46155.20 |
|2 |5.0 |23.30 |1864.00 |48464.00 |
|3 |5.0 |24.46 |1956.80 |50876.80 |
|4 |5.0 |25.68 |2054.40 |53414.40 |
|5 |5.0 |26.96 |2156.80 |56076.80 |
COUNTY OF SAN DIEGO
Great Government Through the General Management System – Quality, Timeliness, Value
DEPARTMENT OF HUMAN RESOURCES
CLASS SPECIFICATION CLASSIFIED
PROTECTIVE SERVICES WORKER I Class No. 005257
PROTECTIVE SERVICES WORKER II Class No. 005253
PROTECTIVE SERVICES WORKER III Class No. 005254
ν CLASSIFICATION PURPOSE
To perform investigations, consultation, and casework for children and adults in protective services programs; and to perform related
work as required.
ν DISTINGUISHING CHARACTERISTICS
Protective Services Workers are responsible for investigating and evaluating allegations of abuse or neglect, recommending protective program placement, and providing casework services to children placed in a protective services program. Positions in these classes are allocated to the Child Welfare Services Program of the Health and Human Services Agency. This class series is distinguished from the Social Worker series in that the latter performs casework assignments related to social, educational, physical and psychological dysfunctions that do not require protective intervention.
Protective Services Worker I: This is the entry-level class. Upon appointment, incumbents work under close supervision and participate in a training program administered by Child Welfare Services. As experience, knowledge, skills, and abilities are acquired, incumbents work under general supervision and are expected to independently perform investigations, prepare recommendations and provide consultation and casework services to clients.
Protective Services Worker II: This is the journey level class. Under general supervision, Incumbents perform the full range of investigation and casework services in protective services programs.
Protective Services Worker III: This is the lead level class. Under direction, incumbents perform difficult casework and provide technical guidance and training to lower level Protective Service Workers. Incumbents may also act in the absence of a Protective Services Supervisor.
ν FUNCTIONS
The examples of functions listed in the class specification are representative but not necessarily exhaustive or descriptive of any one position in the classes. Management is not precluded from assigning other related functions not listed herein if such duties are a logical assignment for the positions.
Essential Functions:
1. Investigates child abuse and neglect allegations by interviewing and counseling parents, children, and adolescents; analyzing information and data collected; determining degree of danger and risk of future abuse and neglect; and determining if removal of the child from the home is necessary.
2. Provides written recommendations to the juvenile courts.
3. Responds to emergency phone calls related to child abuse and neglect.
4. Facilitates the maintenance and reunification of family relationships in compliance with court ordered case plans or voluntary service orders.
5. Evaluates the actions or behavior of persons and determines the need for appropriate educational or counseling programs
such as parenting, drug testing, substance abuse, or individual or family counseling.
6. Conducts permanent and long term planning, such as foster care, guardianship, and adoption, in order to place children who have been removed from their homes.
7. Places and supervises children in foster homes and residential treatment centers.
8. Arranges in-home services to facilitate the placement of children by establishing and maintaining contacts with
representatives of contracted agencies and community organizations, and initiating referrals.
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9. Develops case plans, provides case consultation, and manages caseloads, using automated case management systems.
10. Serves as a member of teams consisting of professionals from law enforcement agencies, medical agencies, and other outside agencies.
11. Conducts studies of perspective or possible adoptive homes and reviews applications submitted by persons wishing to adopt children.
12. Provides courteous, high quality service to members of the public by personally responding to requests for service or making appropriate referral.
13. May give informational presentations to members of community groups and the public.
Protective Services Worker III:
All the functions listed above and:
1. Provides technical guidance and training to lower level professionals, graduate students, and other staff.
2. Acts in the absence of a Protective Services Supervisor by providing first line supervision over assigned protective services staff.
3. May assign new or transfer existing cases to a unit of protective service staff.
4. May lead group discussions with protective services staff on policies and case problems; may lead group discussions involving members of the local community.
5. May serve as chairperson over multi-disciplinary teams.
6. May assist in performing special projects such as preparing and updating policy and procedure manuals.
ν KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
– State and county laws, rules, and regulations pertaining to child abuse reporting.
– Laws, rules, regulations, policies, and procedures pertaining to the operation and provisions of public social services.
– Social casework methods and practices.
– Theories of human behavior and group dynamics.
– Therapeutic modalities and pharmacology.
– Investigative techniques, reporting requirements, and court procedures related to social services.
– Interviewing and intervention techniques.
– Safety/risk assessment methods and techniques.
– Child development, the aging process, parenting skills, adolescence, substance abuse, familial violence, causes and treatment of child abuse, family dynamics, death and dying, crisis intervention, and mental health/illnesses.
– Identification and causes of the problems and needs of children, families, and adults from diverse socio-economic and
cultural backgrounds.
– Local community resources and community organizations.
– Principles of protective services administration.
– Telephone, office, and online etiquette.
– County customer service objectives and strategies.
Protective Services Worker III (In addition to the above):
− General principles, practices, and methods of lead work.
Skills and Abilities to:
− Assess, diagnose, and apply intervention techniques to personal and family problems.
− Apply professional social work methods in difficult work situations while maintaining a professional demeanor.
− Analyze situations and exercise authority in an appropriate manner.
− Maintain confidentiality of files and records that are considered personal and sensitive in nature.
− Maintain accurate records and documentation.
− Organize, prioritize, and complete a large volume of work within strict time deadlines.
− Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations.
− Intervene to resolve verbal and physical confrontations between children.
Page 3 of 4
– Communicate in writing in a clear, concise, accurate, and understandable manner when writing reports and case
summaries.
– Communicate effectively with a variety of individuals representing diverse cultures and backgrounds and function calmly in
challenging situations, which require a high degree of sensitivity, tact and diplomacy.
– Exercise objectivity, empathy, judgment, fairness, and restraint when interacting with persons who may be unreasonable, agitated, upset, hostile, combatant, potentially violent, or under the influence of alcohol or drugs.
– Treat County employees, representatives of outside agencies and members of the public with courtesy and respect.
– Assess the customer’s immediate needs and ensure customer’s receipt of needed services through personal service or referral.
– Provide prompt, efficient and responsive service.
– Effectively intervene through verbal and physical means to resolve confrontations involving children, adolescents, and/or staff assigned to Polinsky Center and San Pascual Academy.
– Use automated information systems and equipment to perform case management duties.
– Operate modern office equipment, such as personal computers, calculators, copy machines, facsimiles, telephones, and file cabinets in a safe and efficient manner.
Protective Services Worker III (In addition to the above):
− Act as a lead worker over Protective Services Workers I and II and support staff as necessary.
ν EDUCATION/EXPERIENCE
Education, training or experience, which clearly demonstrate possession of the knowledge, skills and abilities stated above. Examples of qualifying education/experience are:
Protective Services Worker I:
− A bachelor’s degree in social work from an accredited college or university; OR;
− A bachelor's degree from an accredited college or university with at least 24 semester units in the behavioral sciences, AND, one (1) year of employment or two (2) semesters of supervised internship experience in a family or children’s service agency providing supervision, treatment or protective services.
Protective Services Worker II:
− A bachelor's degree from an accredited college or university with at least 24 semester units in the behavioral sciences, AND, two (2) years of experience performing protective services social work in the County of San Diego or an equivalent public protective services agency, one (1) year of which was at the level of a Protective Services Worker I; OR;
− A master's degree from an accredited college or university in social work, counseling, psychology, or a closely related field, which included supervised field placement as part of the course curriculum.
Protective Services Worker III:
− A bachelor's degree from an accredited college or university with at least 24 semester units in the behavioral sciences, AND, three (3) years of experience performing protective services social work in the County of San Diego or an equivalent
public protective services agency, one (1) year of which was at the level of a Protective Services Worker II; OR;
− A master's degree from an accredited college or university in social work, counseling, psychology, or a closely related field, which included supervised field placement as part of the course curriculum, AND, two (2) years of experience performing protective services social work in the County of San Diego or an equivalent public protective services agency, one (1) year of which was at the level of a Protective Services Worker II.
Notes:
− The term “public protective services agency” is defined as that of any U.S. state or county agency providing services comparable to the Health and Human Services Agency.
− Some positions in these classes perform duties that require the possession of a master's degree, as mandated by the State of California.
ν ESSENTIAL PHYSICAL CHARACTERISTICS
The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the classifications. Reasonable accommodation may be made to enable an individual with qualified disabilities to perform the essential functions of a job, on a case-by-case basis.
Continuous: upward and downward flexion of the neck. Frequent: sitting, walking, standing, bending and twisting of waist, repetitive use of hands to operate computers, printers, and copiers, and lifting and carrying case files weighing up to 25 pounds. Occasional: squatting, kneeling simple grasping, reaching above and below shoulder level.
When Assigned to Polinsky Children’s Center and San Pasqual Academy (In addition to above)
Frequent standing, walking, bending, stooping, and kneeling. Occasional lifting and carrying small children ranging in ages from one to seven
years, who weigh up to 50 pounds. Mobility and strength to handle babies, restrain children up to 18 years of age, and intervene to resolve verbal and physical confrontations involving residents.
ν SPECIAL NOTES, LICENSES, OR REQUIREMENTS
License
A valid California Class C driver’s license, which must be maintained throughout employment in this class, is required at time of appointment or the ability to arrange necessary, timely transportation for field travel. Employees in this class may be required to use
their personal vehicle.
Training Requirement – Polinsky and San Pasqual Assignments
Incumbents must successfully complete training on Preventing and Responding to Assaultive Behavior (PRAB) within the first 12 months of employment.
Working Conditions
Work is divided between an office environment and the field; work in the field requires travel to the homes of clients, adult and juvenile detention facilities, courts, other county departments, and outside agencies. Work involves frequent exposure to computer screens. Work may involve occasional exposure to unpleasant and unsanitary sights, sounds, and odors. Work may involve exposure to uncertain,
unpredictable, and emotionally charged conditions when interacting with persons who are irrational, erratic, upset, hostile, combative, and violent. May be occasionally required to interact with persons who are mentally ill, homeless, or under the influence of alcohol or drugs.
Incumbents may be subject to work during evenings, weekends, and holidays. Incumbents may be subject to work on a standby and emergency call back basis.
Background Investigation
Must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and recency. Prior to appointment, candidates will be subject to a background investigation.
Probationary Period
Incumbents appointed to permanent positions in these classifications shall serve a probationary period of 12 months (Civil Service
Rule 4.2.5).
New: July 1, 1988
Reviewed: March 2003
Revised: June 11, 2004
Protective Services Worker I (Class No. 005257) Union Code: SW Variable Entry: Y
Protective Services Worker Ii (Class No. 005253) Union Code: SW Variable Entry: Y
Protective Services Worker Iii (Class No. 005254) Union Code: SW Variable Entry: Y
Alcohol and Drug Specialist I
|Step |Percentage |Hourly |BiWeekly |Annual Rate |
|Number |Between Steps | | |Top & Bottom |
|1 |0.0 |19.10 |1528.00 |39728.00 |
|2 |5.0 |20.05 |1604.00 |41704.00 |
|3 |5.0 |21.05 |1684.00 |43784.00 |
|4 |5.0 |22.10 |1768.00 |45968.00 |
|5 |5.0 |23.21 |1856.80 |48276.80 |
Alcohol and Drug Specialist III
|Step |Percentage |Hourly |BiWeekly |Annual Rate |
|Number |Between Steps | | |Top & Bottom |
|1 |0.0 |24.90 |1992.00 |51792.00 |
|2 |5.0 |26.15 |2092.00 |54392.00 |
|3 |5.0 |27.46 |2196.80 |57116.80 |
|4 |5.0 |28.83 |2306.40 |59966.40 |
|5 |5.0 |30.27 |2421.60 |62961.60 |
Page 1 of 4
COUNTY OF SAN DIEGO
Great Government Through the General Management System – Quality, Timeliness, Value
DEPARTMENT OF HUMAN RESOURCES
CLASS SPECIFICATION CLASSIFIED
ALCOHOL & DRUG PROGRAM SPECIALIST I Class No. 005196
ALCOHOL & DRUG PROGRAM SPECIALIST II Class No. 005197
ALCOHOL & DRUG PROGRAM SPECIALIST III Class No. 005198
ν CLASSIFICATION PURPOSE
To provide administrative and technical support for county alcohol and drug program development, analysis, implementation and service delivery; and to perform related work as required.
ν DISTINGUISHING CHARACTERISTICS
Alcohol and Drug Program Specialist is a professional class series found only in the Alcohol and Drug Services Division of the Health and Human Services Agency (HHSA). These classes are responsible for performing administrative and technical support in the areas of alcohol and drug program planning, development, implementation, monitoring, reporting and analysis. This class series differs from the Administrative Analyst series in that it requires specialized knowledge/experience in alcohol and drug treatment, theory, policies and programs.
Alcohol & Drug Program Specialist I:
This is the entry-level class for this series. Under general supervision, incumbents assist higher-level Alcohol & Drug Program Specialist classes and program managers by providing progressively more responsible administrative and technical support.
Alcohol & Drug Program Specialist II:
This is the journey level class for this series. Under general supervision, incumbents independently perform a variety of duties related to program development and consultation. It is distinguished from the next higher class, Alcohol and Drug Program Specialist III, in that the latter serves as a first line supervisor and performs varied and complex assignments that have interagency ramifications.
Alcohol & Drug Program Specialist III:
This is the first line supervisor class for this series. Under general direction, incumbents perform the more complex program and planning duties, or supervise activities within a specialty area, i.e., community partnership, resource development, prevention, planning and program development. This class differs from the next higher class, Assistant Alcohol & Drug Program Administrator, in that the latter is an unclassified service manager responsible for formulating and administrating countywide alcohol and drug policies and programs.
ν FUNCTIONS
The examples of essential functions listed in the class specification(s) are representative but not necessarily exhaustive or descriptive of any one position in the class(es). Management is not precluded from assigning other related functions not listed herein if such duties are a logical assignment for the position.
Essential Functions:
1. Provides technical assistance including program development and evaluation, data collection and training to alcohol and drug service providers.
2. Performs needs assessment for alcohol and drug services; analyzes and plans scope of services, budgets, contract requirements, and reporting methods needed for proposed programs.
3. Assists in the analysis, development and implementation of contracting policies and procedures.
4. Aids in the development of Requests for Proposals and grant applications.
5. Develops and serves as a liaison with alcohol and drug service providers, other public and private agencies, and community groups.
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6. Develops and maintains data management systems to prov ide complex and technical reports to various audiences including state funding agencies.
7. Performs program site evaluations and acts as liaison between state officials, service providers, and local agency representatives.
8. Analyzes and synthesizes research on alcohol and drug issues and related legislation.
9. Assists in the development of appropriate policies and responses to address alcohol and drug problems.
10. Provides responsive, high quality service to County employees, representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner.
Alcohol & Drug Program Specialist III only
Essential Function:
All the functions listed above and
1. Provides supervision to subordinate Alcohol and Drug Program Specialists and performs the more difficult assignments.
ν KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
The following apply to all classes:
– Basic principles of data collection and management, statistics and statistical analysis.
– Effective written communication including report preparation and technical correspondence.
– Current alcohol and drug issues, including the nature and magnitude of alcohol and drug problems, and various strategies
for responding to those problems at the individual, family and societal levels.
– Models of public health, social systems, mental health, addictions, and other models related to alcohol and drug issues.
– Principles of group dynamics and meeting facilitation to support committee interaction.
– Principles of alcohol and drug program planning, development and evaluation.
– County customer service objectives and strategies.
Alcohol & Drug Specialist II (in addition to the above):
– Principles and methods of conducting contract negotiations.
– Methods, procedures, and problems associated with public health care program administration and direct services delivery.
– National, state, local, public and private community resources in health care and social services.
– Principles of public administration, and budgeting related to health, education, social services and criminal justice sources.
– Principles and practices of program oversight.
Alcohol & Drug Specialist III (in addition to the above):
– Principles and practices of supervision.
– The General Management System in principle and in practice.
Skills and Abilities to:
The following apply to all classes:
– Research, compile, analyze, interpret, and disseminate data and information.
– Read and interpret complex documents, legislation and policies.
– Prepare comprehensive reports and recommendations.
– Prepare grant proposals and contracts for services dealing with alcohol and drug problems.
– Administer, report, and monitor aspects of grants and contracts from health, education, social services and criminal justice funding sources.
– Apply methods and procedures appropriately to problems associated with public health care program administration.
– Interpret program characteristics and norms to various audiences.
– Make effective oral presentations to various audiences including community groups and legislative bodies.
– Establish and maintain cooperative and effective working relations with staff, contractors and service providers, government officials and members of the public.
– Communicate effectively orally and in writing.
– Establish effective working relationships with management, employees, employee representatives and the public
representing diverse cultures and backgrounds.
– Treat County employees, representatives of outside agencies and members of the public with courtesy and respect.
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– Assess the customer’s immediate needs and ensure customer’s receipt of needed services through personal service or referral.
– Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations.
Alcohol & Drug Specialist II/ Alcohol & Drug Specialist III (in addition to the above):
– Present public policy and represent the Agency in meetings with State and County officials, community groups and service providers.
– Recognize, define and mitigate specific administrative and organizational problems.
– Plan, organize, direct and manage the County’s alcohol and drug programs.
– Translate complex concepts into feasible program responses.
ν EDUCATION/EXPERIENCE
Education, training, and/or experience that demonstrate possession of the knowledge, skills and abilities listed above. Examples of qualifying education/experience are:
Alcohol & Drug Program Specialist I:
1. An associate’s degree from an accredited college or university in public administration, public health administration, business, a social, life or behavioral science, or a related field, AND, three (3) years of experience providing direct, indirect, or support services for alcohol and drug programs dealing with individual recovery or alcohol and drug problem reduction (i.e., residential treatment facility administrator, counselor, social worker, analyst), OR
2. A bachelor’s degree from an accredited college or university in public administration, public health administration, education, business, a social, life, or behavioral science, or a related field, AND, one (1) year of experience providing direct, indirect, or support services for alcohol and drug programs dealing with individual recovery or alcohol and drug problem reduction (i.e., residential treatment facility administrator, counselor, social worker, analyst), OR
3. A master’s degree from an accredited college or university in public administration, public health administration, education, business, a social, life, or behavioral science, or a related field.
Alcohol & Drug Program Specialist II:
1. One (1) year of experience as an Alcohol & Drug Program Specialist I, or in an equivalent class with the County of San Diego, OR
2. A bachelor’s degree from an accredited college or university in public administration, public health administration, education, business a social, life, or behavioral science, or a related field, AND, two (2) year of experience providing direct, indirect, or support services for alcohol and drug programs dealing with individual recovery or alcohol and drug problem reduction (i.e., residential treatment facility administrator, counselor, social worker, analyst), OR
3. A master’s degree from an accredited college or university in public administration, public health administration, education, business, a social, life, or behavioral science, or a related field, AND, one (1) year of experience providing direct, indirect, or support services for alcohol and drug programs dealing with individual recovery or alcohol and drug problem reduction (i.e., residential treatment facility administrator, counselor, social worker, analyst).
Alcohol & Drug Program Specialist III:
1. Two years of experience as an Alcohol & Drug Program Specialist II, or in an equivalent class with the County of San Diego, OR
2. A bachelor’s degree from an accredited college or university in public administration, public health administration,
education, business, a social, life or behavioral science, or a related field, AND, three (3) years of experience providing direct, indirect, or support services for alcohol and drug programs dealing with individual recovery or alcohol and drug problem reduction (i.e., residential treatment facility administrator, counselor, social worker, analyst), OR
3. A master’s degree from an accredited college or university in public administration, public health administration, education, business, a social, life, or behavioral science, or a related field, AND, two (2) years of experience providing direct, indirect, or support services for alcohol and drug programs dealing with individual recovery or alcohol and drug problem reduction (i.e., residential treatment facility administrator, counselor, social worker, analyst).
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ν ESSENTIAL PHYSICAL CHARACTERISTICS
The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the classification(s). Reasonable accommodation may be made to enable an individual with qualified disabilities to perform the essential functions of a job, on a case-by-case basis.
Frequent: standing, sitting, bending and stooping, twisting of waist, side-to-side turning of neck; fine finger dexterity to operate keyboards and writing materials. Continuous upward and downward flexion of neck.
ν SPECIAL NOTES, LICENSES, OR REQUIREMENTS
License
A valid California class C driver’s license, which must be maintained throughout employment in this class, is required at time of
appointment, or the ability to arrange necessary and timely transportation for field travel. Employees in this class may be required to
use their own personal vehicle.
Certification/Registration
None required.
Working Conditions
Office environment; exposure to computer screens.
Background Investigation
Must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and recency. Prior to appointment, candidates will be subject to a background investigation.
Probationary Period
Incumbents appointed to permanent positions in this class shall serve a probationary period of 12 months (Civil Service Rule 4.2.5).
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