INVESTMENT PROMOTION Websites and social media
[Pages:41]INVESTMENT PROMOTION Websites and social media
Workshop on Promotion and Facilitation of Foreign Direct Investment for Sustainable Development in Uzbekistan, Tashkent, 20-21 December 2017
Investment promotion tools: websites and social media
United Nations Economic and Social Commission for Asia and the Pacific
WHERE INVESTORS (CLIENTS) MEET GOVERNMENTS (IPAS): INVESTMENT PROMOTION
Strategic Assessment
Phase 1
Location Screening, modeling & benchmarking
Phase 2
Cost comparison
Phase 3
Site Evaluations
Phase 4
Implementation
Phase 5
? Information & Sales Packs ? Investment plans ? Policies and incentives ? Procedures and
requirements ? Progress and achievements ? Create awareness
Image Building
Lead Generation and Targeting
? Advertizing and PR ? Information & Marketing ? Missions & Events ? Company targeting ? Company visits ? Follow-up
? Information provision ? Assistance with contacts ? One-stop-shop services ? Assessment of manpower,,
Infrastructure service needs ? Follow-up
Investor Servicing
Aftercare and Policy Advocacy
? Continued "account executive attention"
? "Ombudsman" role and trouble-shooting function
? Follow-up on manpower, infrastructure, service needs
United Nations Economic and Social Commission for Asia and the Pacific
1990 LOCATION SELECTION PROCESS
Site visits Journals Newspapers Brochures Trade shows
City City
City
SIX MONTHS
City City
City
City
City City
United Nations Economic and Social Commission for Asia and the Pacific
2013 LOCATION SELECTION PROCESS ? ARE YOU BEING FOUND?
85% of initial search = Internet
EIGHT WEEKS
Detailed info
Services
United Nations Economic and Social Commission for Asia and the Pacific
WEBSITE USE AND PURPOSE
The main purpose of a website is to:
? Educate and inform ? providing key information that investors need
? Market ? promote your location and the services you offer to potential investors
? Support function - deal with investor requests via email, phone and feedback
? Support business - providing support information for an Investor application or business process
? Community - building a forum or community that Investors use to share ideas, experiences, issues, etc
United Nations Economic and Social Commission for Asia and the Pacific
EFFECTIVE PROMOTION MATERIALS
In general, IPAs have found that excessively elaborate materials are less effective than updated and accurate information It is more important for investors to have good information than good graphics Given the very attractive cost element, most IPAs are now focusing attention much more on multimedia CD ROMs and websites One element that is often overlooked in promotion materials, and one that is critical for investors, is operating cost comparisons. Accurate information on cost comparisons must be included in all promotional materials
United Nations Economic and Social Commission for Asia and the Pacific
NINE COMPONENTS OF A WORLDCLASS IPA WEBSITE
1. Authenticity of place branding and messaging 2. Clarity of navigation 3. User friendly 4. Depth and quality of content 5. User segmentation 6. Use of search marketing approaches 7. Use of email marketing and news sections 8. Frequent performance tracking 9. Use of maps and GIS technology 10. Use of new media
United Nations Economic and Social Commission for Asia and the Pacific
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