Avoiding Costly Signing Mistakes

Avoiding Costly Signing Mistakes

William A. Anderson

Vice President of Best Practices and eNotarization

Poll Question

Tell us about yourself: a. I attended the NNA's October live Privacy Webcast b. I did not attend the NNA's October live Privacy

Webcast but I viewed the recording online c. I attended the NNA's October live Privacy Webcast

and viewed the recording online d. I did not attend the NNA's October live Privacy

Webcast or view the recording online

Presentation Goals

How errors hurt your clients Three challenging signing scenarios Five challenging loan documents

Types of Signing Agent Errors

Process Errors

Document Errors

Common Process Errors

Stipulations

eDocs

Fax Backs

Fail to pick up check, W2s, tax forms, etc.

Print errors, on wrong paper size, etc.

Fail to fax docs back prior to shipment

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