4 - Cell Phones, Mobile Phones & Wireless Calling Plans ...

As the J.D. Power customer survey revealed, Sprint is #1 in customer service, and that is how we keep our customers. The flow of responsibility and authority at Sprint is downward. Figure 2.D.1-1 shows the flow of authority from Bill Esrey, Chairman and CEO, Sprint Corporation, to the FTS2001 PO. ................
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