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MARKET RULES TO EMPOWER TELECOMMUNICATIONS CONSUMERS AND TO PREVENT FRAUD TABLE OF CONTENTS. 1. Summary 2. 2. Procedural History 7. 3. Review of Record Evidence 16. 3.1 Evidence Presented in Support of New Rules 17. 3.1.1 Consumer Complaint Records 17. 3.1.2 Survey Data 25. 3.1.3 Enforcement Actions 28. 3.1.4. Anecdotal Evidence 29 ................
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