INTRODUCTION

Shih submitted a copy of Starbucks’ Beverage Resource Manual, which stated that a “cup sleeve should be used” on most hot beverages and that “short water-based beverages . . . are the only cups that should be double-cupped, unless by customer request.” ... (2019) 33 Cal.App.5th 600, 607.) “To meet its initial burden in moving for ... ................
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