Barista Certification Kit
Barista Certification Kit
BARISTA BASICS
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BARISTA BASICS BARISTA CERTIFICATION KIT
Welcome to your Barista Certification Kit!
This kit contains the items you need to become a certified barista at Starbucks. The following pages include your training plan, skill checks and your overall barista certification. This kit is yours to use and to customize at your discretion. Your barista trainer and store manager will also use this kit to help plan your training and to assess the skills you are learning. Use this kit to familiarize yourself with the skills that you need to become a certified barista. Good luck with your learning journey and remember: a great experience is delivered one person, one cup and one neighborhood at a time.
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? 2020 Starbucks Coffee Australia. All rights reserved. For internal use only.
BARISTA BASICS TRAINING PLAN
Overview
Welcome to Starbucks! This training plan will serve as your guide to help you learn about your new role. Your store manager and barista trainer will help you along the way. Below is an overview of the different "blocks" of training you will experience. The following pages contain th e details of each block. Your store manager will explain the order of your training plan. Enjoy the journey. We are glad you joined our team!
Training Hours: Barista (B): 27 hrs 55 min | Barista Trainer (BT): 17 hrs 45 min | Store Manager (SM)-- 4 hrs 5 min | Practice Shift: Barista (Training): 20 hrs | Barista Trainer (Coverage): 20 hrs |
First Sip Your learning journey starts!
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Barista: 45 min
Store manager: 45 min
Store manager:
Date/Time:
Your Role as a Barista and Compliance Training
Barista: 15 min + 1.5 hrs
Date/Time:
Starbucks Experience
Barista: 2 hrs Store manager: 1 hr
Store manager:
Date/Time:
Be Committed to Customers Barista: 1.5 hrs Barista Trainer: 1 hr Date/Time:
Be Focused on Quality Barista: 1 hr Barista Trainer: 50 min Date/Time:
Customer Support
Barista: 2 hrs 45 min Barista Trainer: 2.5 hrs
Trainer:
Date/Time:
Caf? Order Support
Barista: 2.5 hrs Barista Trainer: 1.5 hr
Trainer:
Date/Time:
Register
Barista: 2 hrs Barista Trainer: 1.5 hrs
Trainer:
Date/Time:
Additional compliance training as applicable.
? 2020 Starbucks Coffee Australia. All rights reserved. For internal use only.
Espresso Bar
Barista: 3.5 hrs
Barista Trainer: 3 hrs
Skill Check: (B & SM): 30 min
Trainer:
Date/Time:
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BARISTA BASICS TRAINING PLAN
Training Plan (continued)
Cold Beverage
Barista: 2 hrs
Barista Trainer: 1.5 hrs
Skill Check: (B &SM): 30 min
Trainer:
Date/Time:
Selling Skills
Barista: 1 hr Barista Trainer: 50 min
Trainer:
Date/Time:
Knowledge Check
Barista: 20 min Store manager: 20 min
Store manager:
Date/Time:
Starbucks? Nitro Cold Brew
Barista: 50 mins Barista Trainer: 35 mins
Trainer:
Date/Time:
Be Dedicated to Each Other
Barista: 45 min Barista Trainer: 30 min
Trainer:
Date/Time:
The Next Chapter The last step of BB
Barista: 30 min Store manager: 30 min
Store manager:
Date/Time:
Beverage Sequencing
Barista: 2 hrs
Barista Trainer: 1.5 hrs
Skill Check: (B &SM): 30 min
Trainer:
Date/Time:
Drive Thru
Barista: 2 hrs 45 mins Barista Trainer: 2.5 hrs
Trainer:
Date/Time:
? 2020 Starbucks Coffee Australia. All rights reserved. For internal use only.
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BARISTA BASICS TRAINING PLAN
Name: Trainer: Day/Time/Shift:
Starbucks Experience
Training Time:Barista = 2 hours | Store Manager = 1 hour
Self-paced
Review Starbucks Experience learning card
Barista
1 hour
Activities Barista and SM 1 hour
Meet with your store manager for the Starbucks Experience conversation and
activities
NOTES
Your Role as Barista
Training Time:Barista = 15 min
Self-paced
Review Your Role as Barista learning card
Barista
15 min
? 2020 Starbucks Coffee Australia. All rights reserved. For internal use only.
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