Barista Certification Kit

Barista Certification Kit

BARISTA BASICS

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BARISTA BASICS BARISTA CERTIFICATION KIT

Welcome to your Barista Certification Kit!

This kit contains the items you need to become a certified barista at

Starbucks. The following pages include your training plan, skill checks and

your overall barista certification. This kit is yours to use and to customize at

your discretion.

Your barista trainer and store manager will also use this kit to help plan your

training and to assess the skills you are learning. Use this kit to familiarize

yourself with the skills that you need to become a certified barista.

Good luck with your learning journey and remember: a great experience is

delivered one person, one cup and one neighborhood at a time.

? 2020 Starbucks Coffee Australia. All rights reserved. For internal use only.

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BARISTA BASICS TRAINING PLAN

Overview

Welcome to Starbucks! This training plan will serve as your guide to help you learn about your new role. Your store manager and barista trainer will help you

along the way. Below is an overview of the different ¡°blocks¡± of training you will experience. The following pages contain th e details of each block. Your store

manager will explain the order of your training plan. Enjoy the journey. We are glad you joined our team!

Training Hours: Barista (B): 27 hrs 55 min | Barista Trainer (BT): 17 hrs 45 min | Store Manager (SM)¡ª 4 hrs 5 min |

Practice Shift: Barista (Training): 20 hrs | Barista Trainer (Coverage): 20 hrs |

First Sip Your learning journey starts!

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Barista: 45 min

Your Role as a Barista and Compliance

Training

Starbucks Experience

Barista: 2 hrs

Barista: 15 min + 1.5 hrs

Store manager: 1 hr

Date/Time:

Store manager:

Be Committed to Customers

Be Focused on Quality

Customer Support

Barista: 1.5 hrs

Barista: 1 hr

Barista: 2 hrs 45 min

Barista Trainer: 1 hr

Barista Trainer: 50 min

Barista Trainer: 2.5 hrs

Date/Time:

Date/Time:

Trainer:

Caf¨¦ Order Support

Register

Espresso Bar

Barista: 2.5 hrs

Barista: 2 hrs

Barista Trainer: 1.5 hr

Barista Trainer: 1.5 hrs

Store manager: 45 min

Store manager:

Trainer:

Date/Time:

Date/Time:

Trainer:

Date/Time:

Date/Time:

Barista: 3.5 hrs

Barista Trainer: 3 hrs

Date/Time:

Skill Check: (B & SM): 30 min

Trainer:

Date/Time:

Additional compliance training as applicable.

? 2020 Starbucks Coffee Australia. All rights reserved. For internal use only.

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BARISTA BASICS TRAINING PLAN

Training Plan (continued)

Cold Beverage

Starbucks? Nitro Cold Brew

Beverage Sequencing

Barista: 2 hrs

Barista: 50 mins

Barista: 2 hrs

Barista Trainer: 1.5 hrs

Barista Trainer: 35 mins

Barista Trainer: 1.5 hrs

Skill Check: (B &SM): 30 min

Trainer:

Date/Time:

Trainer:

Selling Skills

Be Dedicated to Each Other

Drive Thru

Barista: 1 hr

Barista: 45 min

Barista: 2 hrs 45 mins

Barista Trainer: 50 min

Barista Trainer: 30 min

Barista Trainer: 2.5 hrs

Trainer:

Date/Time:

Trainer:

Date/Time:

Date/Time:

Knowledge Check

The Next Chapter The last step of BB

Barista: 20 min

Barista: 30 min

Store manager: 20 min

Store manager: 30 min

Store manager:

Date/Time:

? 2020 Starbucks Coffee Australia. All rights reserved. For internal use only.

Store manager:

Skill Check: (B &SM): 30 min

Trainer:

Date/Time:

Trainer:

Date/Time:

Date/Time:

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BARISTA BASICS TRAINING PLAN

Name:

Trainer:

Day/Time/Shift:

Starbucks Experience

NOTES

Training Time:Barista = 2 hours | Store Manager = 1 hour

Self-paced

Review Starbucks Experience learning card

¡õ

Barista

1 hour

Activities

¡õ Meet with your store manager for the Starbucks Experience conversation and

activities

Barista and SM

1 hour

Your Role as Barista

Training Time:Barista = 15 min

Self-paced

¡õ Review Your Role as Barista learning card

Barista

15 min

? 2020 Starbucks Coffee Australia. All rights reserved. For internal use only.

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