Building the Foundation of Enterprise Quality Management ...

Building the Foundation of Enterprise Quality Management throughout the Product Value Chain

Matthew Littlefield

President and Principal Analyst LNS Research

Mark Bienkowski

Supplier Quality Manager GE Healthcare

Agenda

?About LNS Research ?Industry Drivers ?Understanding Product Value Chain and Closed-Loop Quality ?Benchmarking the Potential Performance Benefits ?Recommendations for Success ?Executive Case Study from GE Healthcare: Supplier Quality Collaboration System ?Q&A

Understanding LNS

LNS is a research and advisory firm that helps clients innovate and achieve operational excellence.

We deliver the market intelligence and thought leadership needed to capture the value of technology through:

? Experienced analysts ? Primary research ? Deep industry contacts ? Interactive data visualizations

Global Executive Council

Starbucks ? VP of Global Quality and Regulatory Affairs Onyx Pharmaceutical ? VP of Global Quality Whirlpool ? Director of Quality Lindt Chocolate ? VP R&D and Quality Oriflame ? Corporate Quality Lead Champion Technology ? VP Quality and EH&S Gurwitch Products ? VP Research and Quality Newell Rubbermaid ? Director of Quality Hygia Health Service ? VP of Operations Discount Tire ? VP of Quality

Daikin McQuay ? Director, Corporate Quality Bio-Rad Laboratories ? Director of Quality Assurance Owens-Illinois ? VP of Global Quality Harley-Davidson ? Director Corporate Quality Alcoa ? Director Corporate Quality Bridgelux ? VP Corporate Quality Plexus ? VP Corporate Quality Fresenius ? VP Corporate Quality Alent ? VP Corporate Quality Corbian ? VP Corporate Quality

Research Model

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