POST OFFICE GUIDE - India Post

[Pages:172]POST OFFICE GUIDE

PART I

(RULES AND REGULATIONS RELATING TO THE INLAND POST) Corrected up to 1 July, 1985

Issued by Director-General of Posts

PREFACE

This Post Office Guide Part I contains information on all items of business transacted in a Post Office. The positions relating to the Savings Bank, CTD, RD, TD and Cash Certificates have been removed from this Part and will be incorporated in a separate volume to be entitled as the P.O. Guide Part IV. Two new Sections, one on PHILATELY and the other on POSTAL LIFE INSURANCE have been added to this volume.

2. The Post Office Guide will now be divided into the following four parts.

Part I

Rules and regulations relating to inland post

Part II

Rules and regulations relating to foreign post.

Part III

List of Post Offices (in two volumes).

Part IV

Post Office Savings Bank and Post Office Savings Scheme.

3. The Postal rates are given in a separate pamphlet, attached to Part I. As these are revised from time to time, public are requested to ascertain the latest rates from the nearest Post Office.

4. All the clauses of this Guide are based on the Indian Post Office Act and Rules framed by the Government under the said Act. Nothing in this Guide, therefore, supersedes any of the provisions in the Indian Post Office Act or Rules.

5. Amendments as may be necessary will be issued from time to time by the Director General, Posts. Suggestions for additions and alterations should be addressed to the Postal Technical Section of this Directorate.

Secretary

NEW DELHI:

Department of Posts &

Chairman, Postal Board &

Director General, Posts.

CONTENTS INLAND POST

SECTION I ? GENERAL

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Organisation

1. Control

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2. Types of Offices .

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3. Night Post Offices .

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4. Mobile Post Offices .

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Business Hours

5. Normal week days .

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6. Deleted

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7. Business on Sundays .

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8. Post Office Holidays .

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Payment of postage

9. Desirability of prepayment of postage

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10. Postage stamps and stationery

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11. Franking Machines .

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12. Prepayment of postage in Cash .

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13. Spoilt or defaced stamps .

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14. Fictious stamp .

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General Rules as to posting

15. Packing

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16. Sealing

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17. Posting of coins etc. .

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18. Train and steamer letter boxes

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19. Posting in special letter boxes .

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20. Presentation of official & other letters in bulk

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21. Articles requiring special treatment .

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22. Desirability of posting early .

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23. Manner of affixing postage stamps .

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24. Non-Postal stamps, charity stamps, lezels, seals etc. .

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25. Use of the minimum number of postage stamps .

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Method of Address

26. Particulars to be furnished .

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27. Mails for Defense Services Personnel

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28. Mails for Navy personnel serving in INS ships .

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29. Articles bearing indefinite address .

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30. Addition of sender's address .

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31. Intimation of address to correspondents abroad .

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Certificate of Posting

32. Object in issuing certificates .

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33. Manner of obtaining .

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Recall of Articles Posted

34. Conditions .

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Delivery

35. Definition .

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36. Delivery of registered articles.

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37. Refusal of registered articles presented for delivery .

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38. Special procedure fo r delivering registered articles to firms ? etc .

39. Delivery of registered articles addressed to Pardhanashin women .

40. Delivery of damaged registered articles of the letter and parcel mail

41. Delivery of Parcels weighing above 10 Kg. .

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42. Delivery of parcels and period of their detention at the office of delivery

43. Delivery of insured articles .

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44. Delivery of V.P. articles .

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45. Delivery of articles on which customs duty and fee is due .

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46. Arrangements for delivery of overvalue articles at no-delivery town post

offices .

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47. Payment of money orders .

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48. Duties of postmen and other delivery agents .

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49. Delivery of articles at Post Offices without a delivery agent .

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50. Refusal of articles .

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51. Obligation to pay charges .

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52. Remedy of Post Office for recovery of charges due .

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53. Articles maliciously sent unpaid .

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54. Correspondence for Defense Services Personnel .

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55. Post Boxes .

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56. Post Bags .

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57. Window delivery .

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58. Delivery of articles to messengers sent from places not served daily by

Postmen

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59. Payment of money orders to messengers from places not served daily

by postmen .

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60. Delivery of registered articles etc. to messengers or to care party .

61. Delivery of registered articles etc. and payment of money orders

addressed or payable to students of educations institutions . .

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62. Accounts with planters

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63. Identification cards .

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Poste Restante

64. Definition .

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65. Disposal of Poste Restante articles .

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66. Responsibility of the Post Office .

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Redirection

67. Redirection .

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68. Interception and place of redirection .

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69. Conditions of free redirection.

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70. Penalty for breach of conditions .

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71. Redirection fee on parcels .

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72. Instructions regarding change of residence .

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73. Period for which instructions valid .

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Treatment of Undelivered Articles

74. Period of detentions of undeliverable articles in post offices

75. Disposal of articles sent to the Returned Letter Office

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76. Obligation of sender to pay postal charges .

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Enquiries and Complaints

77. Suggestions and complaints book .

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78. Authority to whom complaints should be addressed .

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79. Transmission of public complaints .

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80. Circle Complaints Officers .

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81. Period within which complaints should be preferred .

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82. Particulars to be given in complaints .

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Notes for Public Information

83. Post Office monopoly in the conveyance of letters .

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84. Legal respons ibility of the Post Office

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85. Secrecy

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86. Licences for sale of Postage Stamps .

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87. Non-exchange of postage stamps and stationery .

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88. Acceptance of small coins .

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89. Articles addressed to deceased persons .

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90. Liability to detention of certain mails

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91. Facilities provided by village postmen in rural areas .

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92. Issue of Post Office forms .

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93. Services which cannot be claimed .

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94. Acceptance of cheques

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95. Latest date for payment of dues .

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SECTION II ? LETTER AND PARCEL POST

Introductory

96. Inland Post .

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97. Postal article .

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98. First class and second class mails .

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Letters

99. Payment of postage .

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100. Limits of weight and size .

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101. Unpaid and insufficiently paid letters .

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Special Packing Instructions

102. Cinematograph film .

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103. Biological Specimens .

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104. Articles enclosed in transparent envelopes .

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105. Articles enclosed in open panel envelopes .

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Letter Cards

106. Description .

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107. Letter cards of private manufacture .

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108. Conditions for the transmission of letter cards

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Post Cards

109. Description .

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110. Postcards of private manufacture .

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CLAUSE

111. Special rules .

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112. Penalty for breach of conditions .

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113. Recorded Delivery . .

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Quick Mail Service

114. Description .

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115. Conditions of posting .

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Business Reply Service

116. Description .

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117. Conditions of posting .

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118. Penalty for the infringement of the conditions

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Book Packets

119. Unpaid and insufficiently paid book packets .

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120. Contents .

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121. Special facility for Greetings cards and invitation cards .

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122. Special provisions .

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123. Prohibitions .

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124. Size .

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125. Weight .

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126. Packing

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127. Penalty for breach of conditions .

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Book packets containing printed books

128. Conditions .

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