Chapter 1 Marketing is All Around Us



Chapter 15 closing the Sale

Section 15.1

How to Close a Sale

What are the first four steps to selling (already learned):

1. 3.

2. 4.

Step 5 – 7 of the selling process:

|5. |Definition: |

|6 |Definition: |

|7 |Definition: |

Closing the sale:

From the Video: List 5 things a customer will say that indicates they are interested in the sale:

From the video: List 7 things a customer will say that tells you that you will not get the sale:

Timing the Close: Describe how long it can take to sell:

Buying signals:

Buying signals include:

Four Specialized Methods for Closing the sale:

|1 |Definition: |

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| |Examples: |

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|2 |Definition: |

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| |Examples: |

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|3 |Definition: |

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| |Examples: |

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|4 |Definition: |

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| |Examples: |

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Failure to Close

Personal Characteristics of a successful salesperson

Professional Characteristics of a successful salesperson

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Name:

Class ID:

Class Hour:

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