Implementing strategic human resource planning - Universiteit Twente

Implementing strategic human resource planning

A case study at the municipality of Winterswijk

Elvire Mireille Nathalie ter Stege Business Administration ? Human Resource Management

University of Twente May 2014

Implementing strategic human resource planning

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Implementing strategic human resource planning

A case study at the municipality of Winterswijk

MASTER THESIS

May 2014

Graduate student Master program Specialisation Student number Address

Email address

Organisation Address

Supervisors

E.M.N. (Elvire) ter Stege Business Administration Human Resource Management s1130072 Barchemseweg 52 7271 JG Lochem e.m.n.terstege@student.utwente.nl

Gemeente Winterswijk Stationsstraat 25 7100 AC Winterswijk S. Thijsen and C. Smits

University Faculty Address

First supervisor Second supervisor

University of Twente School of Management and Governance Drienerlolaan 5 7522 NB ENSCHEDE Dr. A.A.M. (Ida) Wognum Prof. Dr. J.C. (Jan Kees) Looise

Management summary

Introduction

Within the coming years, public authorities will have to cope with varied changes. This also goes for the municipality of Winterswijk and includes changes like the ageing population which directly influences the labour market and the internal personnel file. Besides, cuts in budget result in less employees and smaller investments. Furthermore, new tasks are directed at municipalities like health care responsibilities. The organisation should be able to timely respond to future changes with the present personnel file. Strategic human resource planning (SHRP) will assist the organisation in creating a strategic long-term view. In this way, the present personnel file can be updated and completed with necessary information to handle coming situations.

Within this thesis, strategic human resource planning is described as achieving a fit between an organisation and her environment through analysing the quantity and quality of its personnel. In this way, a human capital gap can be analysed to be able to take the right actions to accomplish human resource objectives and strategies, and in the end to respond to organisation-wide strategic goals.

After several months of conducting research, the municipality of Winterswijk had made her choice to implement SHRP definite. The advisory company interMaction was hired to assist the implementation process. All effort is financed by the A+O Fund Municipalities. The choice to implement SHRP by the means of a tool resulted in a profound research on the conditions to make the implementation of SHRP a success. As a result, two research questions are maintained and answered throughout this report. The first research question focuses on the different planning methods and the second research question focuses on the role of the stakeholders during the introduction, adoption, development and implementation stages. Not all groups of stakeholders are analysed as from within the organisation it was decided not to include all stakeholders during all of the steps of the implementation process. Researched stakeholders include the management team consisting of the general manager/town clerk and the managers and the personnel department. One manager, two HR employees, interMaction and myself are part of the project group which designed and implemented SHRP by the means of the chosen tool.

Research purpose

The aim of this research is to provide the municipality of Winterswijk with knowledge on SHRP methods and conditions. Combined with an external and internal analysis and three types of research; observations, document analysis, and interviews, recommendations are made.

Implementing strategic human resource planning

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