Strategic Management & Metrics
Strategic Management & Metrics
Inaugural Leadership Forum ? March 2013
Louise Davidson ? Project Lead Metrics@berkeley.edu
February 2013
1
Purpose
To appreciate how metrics can be used to make better management decisions and;
To communicate achievements with external audiences
February 2013
2
Introduction
How many of you have created metrics?
How many of you find them useful ?
How many of you "act" upon them?
(A ? Yes, B- No)
February 2013
3
Where are we headed?
A clear "line of sight" towards our mission
Campus: Alignment on clearly communicated campus
goals
Divisions: Clearly articulated goals and metrics
that cascade from campus goals
Supervisors: Metrics for work unit
goals
Individual perf. goals
How will we get there?
Campus 8-10 Year Aspirational Plan
Campus Rolling 2year plan
Units Rolling 2year plan
Measure &
Evaluate
Medium term
strategy
Annual process
Measure &
Evaluate
Medium term
strategy
Allocate resources
Make trade-off decisions
Overall resource envelope
Allocate resources
Unit resource envelope
Annual process
Make trade-off decisions
How will we get there?
Our goal is to support the development an Integrated Framework for Strategic Planning, Resource Allocation and measuring performance.
Core UCB
What actions are needed to stay on track?
Are we focusing on the right priorities?
Processes 1. 2 Year
Template V
Action Plan Management
Strategic Context & Objectives
UCB
Template I
Campus
Rolling Planning 2. Annual Budgeting
Template IV
Results
Performance Monitoring
Resource Allocation
Division
Template II & III
Process 3. Quarterly
Business Review (QBR)
How well are we performing against agreed upon performance metrics?
Are we allocating resources and making trade-offs to meet our objectives?
April 2013
6
Strategic Management and Metrics Project
Phase I & II of the project is focused on "proving by doing"; working with pilots and enhancing existing tools
1
Campus
Level
Framework
2
Division Level Pilots*
UCB Strategic Management and Metrics
Narrative/ Strategic Objectives
Capital Plan
Issues
Financials Metrics
Division Goals & Metrics
February 2013
Strategy
& link to Budget
Campus Common& Unit Metrics
Performance Monitoring
7
1. Operationalizing the campus goals (example)
Condensing the lofty goals to a specific set of dimensions that can be measured and tied to strategic initiatives
8
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