Information Systems: On-site Syllabus



Information Systems2 Credits350.620.XX[NOTE: Each section must have a separate syllabus.][Day & Time][Start & End Dates][Semester / ex: Fall 2019][Location / ex: Harbor East]Instructor[Full Name]Contact Information[Email Address][Phone Number, ###- ###-#### (Optional)]Office Hours[Specify the day and time of the 2 hours that will be dedicated to office hours each week. For evening classes, faculty may wish to hold their office hours by phone or email. While faculty are permitted to state “and by appointment,” office hours should not be held exclusively by appointment.]Required Texts There is no required textbook, but there are multiple required readings. You will need to obtain a Harvard Business School Publishing coursepack (for the cases and book chapters) and will be provided information on how to order it.Book Chapters (will be available on the course Blackboard site under eReserve): Shapiro C. & Varian, H. (1999). Information Rules: A Strategic Guide to the Network Economy. Chapter 1: The Information Economy. Harvard Business Press: Boston.Cases (obtained by purchasing a Harvard Business School Publishing coursepack. The link will be posted on Blackboard):Daimler: Reinventing Mobility (2017), Stanford University, E642-PDF-ENG Surviving SAP implementation in a hospital (2016), HEC Montreal Centre for Case Studies, HEC132-PDF-ENGSan Francisco International Airport and Quantum Secure’s SAFE for Aviation System (2013), Kellog School of Management, KEL720-PDF-ENGVolkswagen of America: Managing IT Priorities (2007), Harvard Business School, 606003-PDF-ENGAirbnb(A) (2012), Harvard Business School, 912019-PDF-ENGData Analytics Simulation: Strategic Decision Making (2016), Harvard Business School, 7050-HTM-ENGAutopsy of a Data Breach: The Target Case (2016), HEC130-PDF-ENGIT Management Simulation: Cyber Attack! (2018), 8690-HTM-ENGiPremier (A): Denial of Service Attack (Graphic Novel Version) (2009), 609092-PDF-ENGBlockchain, Cryptocurrencies and Digital Assets, Industry and Background Note (2017). 818066-PDF-ENG.For Case Assignment: Lumière: Supporting a virtual workspace on the cloud (2016), Ivey Publishing, W16084-PDF-ENG Lecture notes/ Other Readings:All lecture notes and other required readings (if any) will be available on the course Blackboard site under Course Documents or eReserve. Course DescriptionThis course addresses how markets, market mechanisms, and channels of product and service delivery are impacted and often transformed by information and communication technologies. Students will learn how technology, brought together with people and processes into systems, contributes to leveraging the creation of business value. The course considers different elements of the information architecture of the corporation and its impact on the nature of the work and the structure of the corporation.Prerequisite(s)NoneCourse OverviewAdvances in information and communication technologies (ICT) have had a far-reaching impact on individuals, organizations, and markets. This course will address these impacts. We will examine how organizations have leveraged ICT for their success in providing strategic competitive advantages. To address the challenge of keeping pace with the relentless progress in ICT, we will emphasize foundational models and frameworks that can serve as valuable reference points in interpreting the evolving landscape of technologies. Information systems diagrams provide a particularly useful structure to link a company’s ICT-delivered products and services with the information infrastructure that makes them possible. We will then see applications of these models as we analyze technologies and how they are used by a wide range of organizations.Learning ObjectivesBy the end of this course, students will be able to: Prepare assessments of information technologies for their potential effects on organizations.Develop recommendations for an organization to use ICT as a strategic asset.Analyze and interpret ICT architecture diagrams as depictions of organizational infrastructure and functionality.Develop an approach for an organization to benefit from big data, analytics, mobile technologies, social media, and cloud computing.Work effectively in a team environment to apply ICT models and frameworks to organizations and industries.To view the complete list of the Carey Business School’s general learning goals and objectives, visit the Carey website.Attendance Attendance and participation are part of your course grade. You are expected to attend all scheduled class sessions. If you need to miss a class, please let the instructor know as soon as possible. You are responsible for all information covered in class, both substantive and administrative, for example, by obtaining that information from a classmate. Classes will include opportunities for you to participate in discussions and for your teams to work together. Failure to attend class will result in an inability to achieve the objectives of the course. Absences may result in loss of points for class participation. Full attendance and active participation are required for you to succeed in this course.AssignmentsSubmit assignments and presentations in MS Office format (Word or PowerPoint), unless otherwise approved in advance (in writing). Assignments will be posted on the ‘Assignments’ section of our Blackboard site. Submit each assignment via Blackboard by the starting time of the class when it is due using the following identifying file-naming convention: lastname-assignment, where assignment is Blog, etc. AssignmentLearning ObjectivesWeightClass Participation1–510%Individual Assignments (Technology Blogs, & Case Analyses)1–430%Quizzes1–430%Team Project & Presentation1–530%Total100%Class ParticipationThis course will be delivered with in-class sessions, supplemented by the Internet technology provided by Blackboard. While a portion of the course will involve classroom lecture, the class is run in an interactive style, with classroom discussion on course material, cases, and current events related to the subject. Readings and cases will provide the foundation for discussions. Consequently, extensive class participation is required. In addition, each student will have a chance to lead class discussion (Rubric: Discussion Leaders). More details will be provided in class.Individual Assignments: Technology Blogs, & Case Analyses Individual assignments will provide opportunities for you to demonstrate an understanding of the course material and apply it to new situations. Technology blogs: You will identify leading-edge technologies and blog about them. Your blog will identify a new ICT technology and analyze its potential impacts. Specifically, it should include three components: (1) overview of the current state of the technology and its future; (2) analysis of its advantages and disadvantages; (3) analysis of its impact on society, on organizations, or on an industry vertical such as healthcare delivery, financial services, etc. (Rubric: Assessment of Blogs)Case analyses: It will provide opportunities to apply course learning to the circumstances of a case study and make recommendations. (Rubric: Case Analysis)Note to Instructor: One of the case analyses is an accreditation assignment for AACSB Assurance of Learning.Quizzes (Rubric: Essay Questions)This will provide an opportunity for you to demonstrate an understanding of the course material by applying what you have learned to questions raised in the examinations.Note to Instructor: Selected questions in this exam are used for AACSB Assurance of Learning.Team Project & Presentation (Rubrics: Instruction and Rubric for Team Project)You will work in teams on identifying a business/industry issue: an opportunity, challenge, practice, process, or problem that can be reformulated, redesigned, or improved using advances in ICT and drawing upon the technological and business frameworks and concepts learned in this course. More guidance and details of the assignment will be provided in a separate document. Your team may also be given other assignments on which to develop solutions and submit them as a team.GradingThe grade of A is reserved for those who demonstrate extraordinarily excellent performance as determined by the instructor. The grade of A- is awarded only for excellent performance. The grades of B+ and B are awarded for good performance. The grades of B-, C+, C, and C- are awarded for adequate but substandard performance.?The grades of D+, D, and D- are not awarded at the graduate level (undergraduate only). The grade of F indicates the student’s failure to satisfactorily complete the course work.Please note that for Core and Foundation courses, a maximum of 25% of students may be awarded an A or A-; the grade point average of the class should not exceed 3.3. For Elective courses, a maximum of 35% of students may be awarded an A or A-; the grade point average of the class should not exceed 3.4. (For classes with 15 students or fewer, the class GPA cap is waived.) Course OutlineSession 1: The Role of IT in Digital Economy Shapiro C. & Varian, H. (1999). Information Rules: A Strategic Guide to the Network Economy. Chapter 1: The Information Economy. Harvard Business Press: Boston.Porter, M. E., and Heppelmann, J. E. (2014). How Smart, Connected Products Are Transforming Competition. Harvard Business Review. Case: Daimler: Reinventing Mobility (2017), E642-PDF-ENG Session 2: IT-enabled Organizational TransformationMcAfee, A. (2006). Mastering the three worlds of information technology. Harvard Business Review. McAfee, A. & Brynjolfsson, E. (2008). Investing in the IT that makes a competitive difference. Harvard Business Review.Case: Surviving SAP implementation in a hospital (2016), HEC Montreal Centre for Case Studies, HEC132-PDF-ENGSession 3: Value and Cost of IT Kaplan, R.S., Norton, D.P. (2007) Using Balanced Scorecard as a Strategic Management System. Harvard Business Review.Case: San Francisco International Airport and Quantum Secure’s SAFE for Aviation System (2013), Kellog School of Management. KEL720-PDF-ENGCase: Volkswagen of America: Managing IT Priorities (2007), Harvard Business School, 606003-PDF-ENGSession 4: IT and Platform Strategies (Quiz #1)Iansiti, M., & Lakhani, K. (2017) Managing Our Hub Economy. Harvard Business ReviewCase: Airbnb(A): Designing an online digital marketplace (2012), 912019-PDF-ENGSession 5: Big Data AnalyticsBlum, B., Goldfarb, A., & Lederman, M. (2017). The Path to Prescription: Closing the Gap Between the Promise and the Reality of Big Data. Rotman Management Magazine.Case: Data Analytics Simulation: Strategic Decision Making (2016), 7050-HTM-ENGKohavi, R. and Thomke, S. (2017) The Surprising Power of Online Experiments, Harvard Business Review.Session 6: IT Risk Management Case: Autopsy of a Data Breach: The Target Case (2016), HEC130-PDF-ENGCase: iPremier (A): Denial of Service Attack (Graphic Novel Version), 609092-PDF-ENGCase: IT Management Simulation: Cyber Attack! (2018), 8690-HTM-ENGSession 7: Looking Forward (Quiz #2)McAfee, A. & Brynjolfsson, E. (2017). Big Idea: The Business of Artificial Intelligence. Harvard Business Review. Note: Nanda, R., White, R.F., Tuzikov, A. (2017). Blockchain, Cryptocurrencies and Digital Assets, Industry and Background Note. Harvard Business Publishing. Session 8: Team Project PresentationsWe will use team project briefings in this session as they highlight key themes of the course. Tentative Course CalendarInstructors reserve the right to alter course content and/or adjust the pace to accommodate class progress. Students are responsible for keeping up with all adjustments to the course calendar.NOTE: See elsewhere in this syllabus for content descriptions and readings for each sessionWeekContentMajor Milestones1The Role of IT in Digital Economy2IT-enabled Organizational Transformation3Value and Cost of ITDue: Tech Blog Assignment4IT and Platform StrategiesQuiz #15Big Data Analytics 6IT Risk ManagementDue: Case Analysis Assignment7Looking ForwardQuiz #28Team Project PresentationTeam Project PresentationsCarey Business School Policies and General InformationBlackboard SiteA Blackboard course site is set up for this course. Each student is expected to check the site throughout the semester as Blackboard will be the primary venue for outside classroom communications between the instructors and the students. Students can access the course site at . Support for Blackboard is available at 1-866-669-6138.Disability ServicesStudents with disabilities who require accommodations for this course should be registered with Disability Support Services and provide a copy of their accommodation letter as soon as possible. If you have not yet registered with Disability Support Services, please contact them to discuss your needs and begin the registration process (carey.disability@jhu.edu or 410-234-9243). For more information, please visit the Disability Support Services webpage.Academic Ethics PolicyCarey expects graduates to be innovative business leaders and exemplary global citizens. The Carey community believes that honesty, integrity, and community responsibility are qualities inherent in an exemplary citizen. The objective of the Academic Ethics Policy (AEP) is to create an environment of trust and respect among all members of the Carey academic community and hold Carey students accountable to the highest standards of academic integrity and excellence.It is the responsibility of every Carey student, faculty member, and staff member to familiarize themselves with the AEP and its procedures. Failure to become acquainted with this information will not excuse any student, faculty, or staff from the responsibility to abide by the AEP. Please contact the Student Services office if you have any questions. For the full policy, please visit the Academic Ethics Policy webpage.Student Conduct CodeThe fundamental purpose of the Johns Hopkins University’s regulation of student conduct is to promote and to protect the health, safety, welfare, property, and rights of all members of the University community as well as to promote the orderly operation of the University and to safeguard its property and facilities. As members of the University community, students accept certain responsibilities which support the educational mission and create an environment in which all students are afforded the same opportunity to succeed academically. Please contact the Student Services office if you have any questions. For the full policy, please visit the Student Conduct Code webpage.Student Success CenterThe Student Success Center offers free online and in-person one-on-one and group coaching in writing, presenting, and quantitative courses. For more information on these services and others, or to book an appointment, please visit the Student Success Center website.Other Important Policies and ServicesStudents are encouraged to consult the Student Handbook and Academic Catalog and Student Services and Resources for information regarding other policies and services.Copyright StatementUnless explicitly allowed by the instructor, course materials, class discussions, and examinations are created for and expected to be used by class participants only.?The recording and rebroadcasting of such material, by any means, is forbidden. Violations are subject to sanctions under the Academic Ethics Policy. ................
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