OSCM 3321 PRODUCTION AND OPERATIONS MANAGEMENT



OSCM 3321 PRODUCTION AND OPERATIONS MANAGEMENT

Fall 2019 CRN: 11919 TR 06:00 – 07:20 p.m.

Instructor: Wenming Chung, Ph.D. Office: BUSN 202

Department: Marketing and Management Phone: 747-6049

Office hours: TR 05:30 p.m. ~ 06:00 p.m. Email: wchung2@utep.edu

Course description:

The purpose of this course is to introduce you to the important issues managers face in planning, controlling, and managing operations and supply chains. Manufacturing and operations management produces the products or service that an organization provides to its customers. Careful planning and management of internal and external operations is required if an organization is to prosper, or indeed, to survive. While the course has a strong management emphasis, theoretical aspects and technical competence of analytical tools is given strong emphasis, as these are essential for superior problem solving.

Course Objectives:

The major objective of this course is to provide each student with a basic understanding of the manufacturing functions within the supply chain. The students will also be exposed to selected methods in controlling and planning production processes. In particular, at the end of this course, you should understand:

1. The role of production and operations within a business, and within the larger economy

2. The major strategic choices companies face when choosing and implementing operations

3. The importance of process control, planning and inventory management

4. The practice of quality management and quality management tools in an organization

5. Production and material planning concepts, procedures, and tools.

6. A wide variety of analytical techniques used in production and operations management

Text: Operations Management: Sustainability and Supply Chain Management, 12/E, by Jay Heizer, Barry Render, and Chuck Muson, Prentice Hall ISBN-13: 9780134163512  or ISBN-13: 9780134163451. You may also use the 11/E (ISBN-10: 0132921146  or ISBN-13: 9780132921145) 

Prerequisite: QMB 2301 and MATH 2301 each with a grade of "C" or better.

Course Website: All course materials can be accessed on the Blackboard. Class material will be uploaded on a weekly basis.

Attendance: You are expected to attend classes regularly and on time. You should plan to take careful notes as not all material can be found in the text. You take full responsibility when you miss class or come to class late.

Grading: Your final grade will be determined as follows:

|Percentage of Final Grade |Grade Allocation |

|Exam 1 |100 |90% and above |A |

|Exam 2 |100 |80% to < 90% |B |

|Exam 3 |100 |70% to < 80% |C |

|Homework |100 |60% to < 70% |D |

| | |Below 60% |F |

Exams: There are three exams. You must take all three exams. Makeup exams will be given at the instructor’s discretion based solely on valid, documented excuses. If you have to miss an exam with valid, documented excuses and plan to have a makeup exam, you MUST notify me in advance (emails, phone calls, a message in my voice mail,…,etc). If you fail to do so, you will not be given a makeup exam. Any makeup exam must be taken within three calendar days of the missed exam or a grade of zero will be recorded.

There is also an optional comprehensive final exam. If you take the final exam, the lowest score of the four exams will be dropped. A notification is required on the Blackboard if you wish to take the final comprehensive exam. No makeup comprehensive exam will be offered. Missing any of the exams 1~3 without a valid, documented excuse will DISQUALIFY you from taking the optional comprehensive final exam.

Bring a calculator to the exam with you. Use of cell phones is NOT allowed at any time during the exams.

Homework: Homework assignments will be given on selected chapters. These assignments are intended to prepare students for exams. They will become available on Blackboard on the day when the lecture of a selected chapter is completed. You will be given plenty of time (5~7 days) to complete and submit your homework on the Blackboard.

Homework problems typically come from the textbook and will be converted into a test that contains several multiple choice questions. To submit, you simply take the test on Blackboard, pick your answers for each question, and then “save and submit” your homework once done. Note that you may submit your homework only once on the Blackboard. If you are not ready to submit, you may simply “save” your answers without submitting them. Once you “save and submit” a homework, you will no longer have the access to that “test”, meaning you cannot submit that homework again.

Once the due date/time has passed no further input of answers for credit will be accepted. It is your responsibility to submit your homework by the deadline. Last minute computer/local server/network problems will not excuse you from this responsibility:

– If you experience network issues when you are about to submit your homework, just keep on trying (e.g., try again 10/20/30 minutes later, try a different computer, try a lab computer, try a PC, etc). There is unlikely a network issue if you are the only one that experiences technical issues while the rest of the class is able to submit homework answers successfully.

– If for some reasons you simply cannot submit your homework after multiple attempts prior to the deadline, you need to notify me immediately by an email or a phone call before the deadline. When I receive your email, I’ll check whether there is indeed a technical issue with Blackboard or not. But if I can log in without any problem, it means that you can, too.

– No extension of homework deadline will be offered even if the system is down for a period of time before the deadline. Extension will be only offered if the system is still down when a homework is due.

So submit the answers when you finish your homework!! You are risking your homework credits if you have a habit of waiting to the last minute to submit your homework. Late homework will not be accepted.

Finally, every homework counts!! No homework will be dropped.

Quizzes: There may be quizzes from time to time without prior notice. Each quiz will generally be worth 1 – 2 points. Quizzes may be given at any time during class. There will be no makeup quizzes. Quiz credits are used as extra credits towards your final grade.

Academic Integrity: You are expected to do your own work both inside and outside the classroom. Any student who commits an act of scholastic dishonesty is subject to disciplinary action. Scholastic dishonesty includes, but is not limited to, cheating, plagiarism, collusion, taking an examination for another person, or any such act intended to provide unfair advantage to a student or group of students. Evidence of academic dishonesty may result in sanctions ranging from disciplinary probation, to failing grades on the work in question, to failing grades in the course, to suspension or dismissal, among others.

Special Accommodations: Upon identifying themselves to the instructor and the university, students with disabilities will receive reasonable accommodation for learning and evaluation. If you feel you may have a disability but do not have appropriate documentation, contact the Disabled Student Services Office at 747-5148, go to Union Bldg 106, or email: dss@utep.edu.

Disruptions: You are expected to arrive for class on time and stay in class for its duration. Please minimize class disruptions by completing bathroom visit before class time. Please turn off your cell phone once you are in the classroom. DO NOT CHAT WITH OTHERS WHILE I AM LECTURING.

Tentative course schedule

The instructor will attempt to adhere to the course schedule below, but does reserve the right to alter course content, class assignments and activities, and/or dates as deemed necessary.

|Week |Dates |Chapters |Topics |

|1 |08-27-19 |1 |First day of class: Introduction |

| |08-29-19 |1 |Operations and productivity |

|2 |09-03-19 |1 |Operations and productivity (HW1R) |

|  |09-05-19 |2 |Operations strategy in a global environment |

|3 |09-10-19 |4 |Forecasting (HW1D) |

|  |09-12-19 |4 |Forecasting (HW2R) |

|4 |09-17-19 |7S |Capacity and constraint management (HW3R) |

|  |09-19-19 |7S |Capacity and constraint management (HW2D) |

|5 |09-24-19 |7 |Process strategy (HW3D) |

|  |09-26-19 | |Exam 1 (Chapters 1, 2, 4, 7,7S) |

|6 |10-01-19 |6 |Managing quality |

|  |10-03-19 |6 |Managing quality |

|7 |10-08-19 |6 |Managing quality (HW4R) |

|  |10-10-19 |6 |Managing quality |

|8 |10-15-19 |9 |Layout strategy (HW4D) |

| |10-17-19 |9 |Layout strategy |

|9 |10-22-19 |9 |Layout strategy (HW5R) |

|  |10-24-19 |9 |Layout strategy |

|10 |10-28-19 | |HW5D |

| |10-29-19 | |Exam 2 (Chapters 6, 9) |

|  |10-31-19 |12 |Inventory Management |

|11 |11-05-19 |12 |Inventory Management |

|  |11-07-19 |12 |Inventory Management (HW6R) |

|12 |11-12-19 |13 |Aggregate Planning and S&OP |

|  |11-14-19 |13 |Aggregate Planning and S&OP (HW6D/ HW7R) |

|13 |11-19-19 |13 |Aggregate Planning and S&OP |

|  |11-21-19 | |Thanksgiving (no class) |

|14 |11-26-19 |14 |MRP and ERP (HW7D) |

|  |11-30-19 |14 |MRP and ERP (HW8R) |

|15 |12-03-19 |14 |MRP and ERP |

| |12-04-19 | |(HW8D) |

|  |12-05-19 | |Exam 3 (Chapters 12,13,14) |

|16 |12-12-19 | |Optional Comprehensive Final exam |

|  | |  |7:00pm ~9:00pm |

Note: 1. Course drop deadline = Nov 01

2. HW#R = Homework # “Release”

3. HW#D = Homework # “Due”

Biographic Sketch of the Instructor

• Name: Wenming Chung

– Ph.D. Michigan State University (03-07)

– M.S. National Chiao Tung University, Taiwan (95)

– B.B.A. National Chiao Tung University, Taiwan (93)

• Experiences

– Warehouse supervisor, Air force (95-97)

– Buyer, Acer Inc., Hsinchu, Taiwan (97-98)

– Key component supervisor, Wistron Inc El Paso/Juarez (98-00)

– Purchasing Manager, Wistron Inc, El Paso/Juarez, (01-03)

– Purchasing Director, Wistron Inc, Kunshan, China (03)

– Assistant professor

• Fresno State University, CA (07-08)

• UTEP (08-14)

– Associate professor

• UTEP (14- present)

• Research interests

– Supply chain contract design

– Supply chain inventory

– Purchasing/procurement,

– Logistics and transportation

• Publications

– Production and Operations Management Journal

– Decision Sciences Journal

– IIE Transactions

– European Journal of Operational Research

– Journal of Business logistics

– Annals of Regional Science

– Computer and Industry & Engineering

– The International Journal of Logistics Systems and Management

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