CLIENT SATISFACTION SURVEY - Maine

Rating. Scale Number Percent Poor 4 1% 2 5 1% 3 7 1% 4 11 1% 5 32 4% 6 35 4% 7 55 6% 8 198 22% 9 182 20% Excellent 309 35% Unspecified 57 6% Total 895 100% Mean Level of Satisfaction = 8.5 On a scale of 1 (poor) to 10 (excellent), the mean overall satisfaction rating was 8.5. ................
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