Outcomes Based Service



Theory and Wisdom:

Promoting Evidence Based Decision Making

Day One: May 27, 2009

MASTER OF CEREMONIES: Mark Hattori, Acting Assistant Deputy Minister,

Program Quality and Standards, Alberta Children and Youth Services

|8:30 – 9:00 |Registration and Continental Breakfast |

|9:00 – 9:10 |Opening Remarks |Hon. Janis Tarchuk |

| | |Minister, Alberta Children and Youth Services, ACYS |

|9:10 – 9:40 |Keynote Address |Phil Goodman |

| | |Senior Policy Advisor, ACYS |

|9:40 – 10:40 |National Outcome Measures: |Dr. Nico Trocmé, MSW, PhD |

| |Evidence of Intervention Effectiveness |The Philip Fisher Chair in Social Work |

| | |School of Social Work, McGill University |

|10:40 –10:55 |Coffee and Networking |

|10:55 –11:30 |Reflection Activity: |Facilitated by Paige McKenzie |

| |Relevance to Practice |Research and Innovation Branch, ACYS |

|11:30 –12:15 |Panel Discussion: Provincial Implications |Dr. Nico Trocmé, MSW, PhD |

| | |The Philip Fisher Chair in Social Work |

| |Moderator: Nancy Reynolds, President and Chief Executive |School of Social Work, McGill University |

| |Officer, Alberta Centre for Child, Family & Community Research |Phil Goodman |

| |(ACCFCR) |Senior Policy Advisor, ACYS |

| | |Dr. Jane Matheson, PhD, RSW |

| | |Chief Executive Officer, Wood’s Homes, Calgary |

| | |Loiselle Arcand |

| | |Community Service Manager, Alexander First Nation |

|12:15 – 1:00 |Lunch |

|1:00 – 2:15 |Data Presentations |Bruce MacLaurin, BSW, MSW |

| | |Assistant Professor, University of Calgary |

| | |John McDermott |

| | |Consultant, McDermott Consulting |

| | |Maureen Mooney, Director, Service Analysis, ACYS |

|2:15 – 3:00 |Data Activity – Provincial Implications |Facilitated by Sandra Stoddard |

| | |Research and Innovation Branch, ACYS |

|3:00 – 3:15 |Coffee and Networking |

|3:15 – 4:00 |Exploring Next Steps Activity |Facilitated by Paige McKenzie |

| | |Research and Innovation Branch, ACYS |

|4:00 – 4:15 |Closing Remarks |Fay Orr |

| | |Deputy Minister, ACYS |

Better Together:

Outcomes Based Service Delivery

Day Two: May 28, 2009

MASTER OF CEREMONIES: Joni Brodziak, Executive Project Lead,

Outcomes Based Service Delivery, Alberta Children and Youth Services

|8:30 – 9:00 |Continental Breakfast |

|9:00 – 9:10 |Opening Remarks |Fay Orr |

| | |Deputy Minister |

| | |Alberta Children and Youth Services, ACYS |

|9:10 – 9:30 |Welcome & Overview |Gord Johnston |

| | |Assistant Deputy Minister, |

| | |Ministry Support Services, ACYS |

|9:30 – 10:45 |Outcomes Based Service Delivery: |Dr. Fred Wulczyn, PhD |

| |Lessons Learned |Research Fellow, Chapin Hall Center for Children |

| | |University of Chicago |

|10:45 – 10:55 |Activity: Lessons and Implications |Facilitated by Paige McKenzie |

| | |Research and Innovation, ACYS |

|10:55 – 11:15 |Coffee and Networking |

|11:15 – 12:00 |Improved Outcomes for Children and Families in New York City: |Diane Berg-Appel, MSW |

| |Catholic Guardian Society and |Director, Quality Management, CGSHB |

| |Home Bureau (CGSHB) |William Evans, MSW |

| | |Director, Risk Management, Quality Assurance, Program Evaluation, CGSHB|

|12:00 – 12:15 |Activity: Lessons and Implications |Facilitated by Paige McKenzie |

| | |Research and Innovation Branch, ACYS |

|12:15 –1:00 |Lunch |

|1:00 – 1:45 |Calgary: First Steps |Ruth Copot, Jon Reeves, Pat Gilbert, |

| | |Calgary and Area Child and Family Services |

| | |Susan Gardiner, Director, Wood’s Homes |

|1:45 – 2:10 |Activity: Implications & |Facilitated by Paige McKenzie |

| |Developing a Question for Panel |Research and Innovation Branch, ACYS |

|2:10 – 2:30 |Coffee and Networking |

|2:30 – 3:45 |Outcomes Based Contracting: |Gord Johnston |

| |Questions & Answers |Joni Brodziak |

| |Moderator: Nancy Reynolds, |Dr. Fred Wulczyn |

| |President and CEO, ACCFCR |NY and Calgary Speakers |

|3:45 – 4:00 |Closing Remarks |Karen Ferguson |

| | |Assistant Deputy Minister |

| | |Community Strategies and Support, ACYS |

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