Job Description Template



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Job Description

|Job Title: System Administrator | Function: IT |

| | Region: Global |

|Responsible to: Global IT Manager |Responsible for (direct reports): None |

|Job Purpose: |

|Work with the business to ensure the successful running of our Internal business systems and generate reports from these system to aid |

|the Company |

|Areas of Responsibility and Key Tasks: |Key Performance Indicators |

|Utilize different tools to create business reports/queries from our |Reports are accurate and timely. |

|internal IT systems to aid the business. | |

| | |

|Set up new users to access our IT Systems. | |

| |New users are set up correctly and in a timely manner |

| | |

|Investigate software issues and work with both our software |Issues are reported quickly and fixed by our software suppliers in a|

|suppliers and the business in resolving software issues. |timely manner |

| | |

|Assist the business and regional offices in the testing of new | |

|software releases. |Software is fit for purpose |

| | |

|Assist the business in making our IT systems more efficient for | |

|users including the development of new enhancements\customizations |New enhancements are to be implemented correctly and beneficial to |

| |the business |

|Assist the business with IT projects relating to the improvement of | |

|our IT systems and business processes | |

| | |

|Assist the IT manager in the maintenance of the IT systems |Project work is to be completed in a timely manner to ensure the |

| |success of projects. |

|Develop strong relations with employees and suppliers | |

| | |

| |The IT systems are maintained as per the IT Managers instructions. |

|Supporting the Company’s core values and behaviours | |

| |Employees are satisfied with their IT support and Suppliers feel |

| |supported to enable them to deliver our IT requirements of them |

| | |

|Support other members of the IT team in developing our IT systems |Displaying behaviour in-line with the Company’s core values and |

|and supporting the business. |behaviours and reporting or addressing any behaviour which is not |

| |compliant. |

| | |

| |Well functioning IT team, fit for purpose |

| |

| |

|This job description is not intended to be an exhaustive list of duties. As such, it is liable to change in accordance with the needs of |

|the business and may be amended from time to time following discussion with the post holder. |

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